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    Kernel panic 4-5 Nov (i386)

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
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    • P
      pakjebakmeel
      last edited by

      Just to confirm, I have today's nanoBSD 4GB snapshot running on my ALIX board and it seems to reboot when navigating the WebGUI. It rebooted out of the blue when loading the page to add a new firewall rule but also when loading the interface statistics page it rebooted a couple of times. Haven't seen that before but it has now done it about 10 to 15 times in a couple of days.

      I can reproduce the error by invoking the auto updater, when it gets to downloading the file approx 3% the interface freezes and the box reboots. Upgrading from a URL through SSH is fine.

      I would be happy to provide logfiles when it happens again but which one would you need? I checked the system log but couldn't find anything interesting.  ???

      When I leave the box alone it doesn't seem to reboot regardless of the throughput..

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Keep the serial console connected and get the output from around the time it resets. Before the reboot messages show up. It may be a panic message, or something else.

        You should be able to copy/paste it out of the serial terminal.

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        • P
          pakjebakmeel
          last edited by

          @jimp:

          Keep the serial console connected and get the output from around the time it resets. Before the reboot messages show up. It may be a panic message, or something else.

          You should be able to copy/paste it out of the serial terminal.

          Ok cool, I will do that now. I just updated my previous post that I can reproduce the issue.

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          • M
            m4rcu5
            last edited by

            Unfortunately i can only confirm the kernel panic (page fault). It happens when booting, just after the interface configuration.
            I am reinstalling a this moment to see if i can get the system working again.

            -m4rcu5

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              @m4rcu5:

              Unfortunately i can only confirm the kernel panic (page fault). It happens when booting, just after the interface configuration.
              I am reinstalling a this moment to see if i can get the system working again.

              -m4rcu5

              That sounds more like the amd64 problem, this is on i386.

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              • P
                pakjebakmeel
                last edited by

                Ok, got it..  Couldn't invoke the auto updater as there is no newer snapshot.. But after randomly clicking around in the webinterface for a minute it went down when halfway through on loading "Diagnostics –> ARP Table"

                
                Fatal trap 12: page fault while in kernel mode
                cpuid = 0; apic id = 00
                
                fault virtual address	= 0x10317
                fault code			= supervisor read, page not present
                instruction pointer	= 0x20:0xc095f46b
                stack pointer		= 0x28:0xe2e21bc4
                frame pointer		= 0x28:0xe2e21bc8
                code segment		= base 0x0, limit 0xfffff, type 0x1b
                				= DPL 0\. pres 1, def32 1, gran 1
                processor eflags	= interrupt enables, resume, IOPL = 0
                current process	= 0 (ath0 taskq)
                trap number		= 12
                
                panic: page fault
                cpuid = 0
                
                Cannot dump. Device not defined or unavailable.
                
                Automatic reboot in 15 seconds - press a key on the console to abort
                Rebooting...
                
                
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                • M
                  m4rcu5
                  last edited by

                  @jimp:

                  @m4rcu5:

                  Unfortunately i can only confirm the kernel panic (page fault). It happens when booting, just after the interface configuration.
                  I am reinstalling a this moment to see if i can get the system working again.

                  -m4rcu5

                  That sounds more like the amd64 problem, this is on i386.

                  jimp, i use the i386 image on a Intel core2duo.

                  I have the exact same fault code on the same process (only on interface em0) as pakjebakmeel. This time it happend when booted from the live cd.

                  -m4rcu5

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                  • P
                    pakjebakmeel
                    last edited by

                    For me it only happens when navigating the webGUI.. If I leave the GUI alone and generate massive traffic the box is rock solid.

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                    • M
                      Michael Sh.
                      last edited by

                      Hi jimp,
                      Sorry for screenshots, but I use real hardware ASUS Pundit and have not serial console. Before my first post I wait panic maximum 5 minutes. Now on lasts snapshot more long, but I know differences between snappshots absent.
                      This panic was appear immediately after fetch command on pfSense host.

                      pf_panic.jpg
                      pf_panic.jpg_thumb
                      systat_vm.PNG
                      systat_vm.PNG_thumb
                      wan.svg.txt
                      lan.svg.txt

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                      • P
                        pakjebakmeel
                        last edited by

                        Hi all,

                        Is this bug still present or can it be fixed by upgrading to a newer snapshot?  8)

                        Thanks!

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                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          It's still there. I just restarted the builder again to see if the fixes checked in yesterday made a difference. It should be done in a while but I'd still wait for an all-clear.

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                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            Current snap is OK:

                            2.0-BETA4 (amd64)
                            built on Tue Nov 9 17:26:01 UTC 2010

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                            • M
                              Michael Sh.
                              last edited by

                              pfSense-Full-Update-2.0-BETA4-20101109-1641.tgz

                              panic.jpg
                              panic.jpg_thumb

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                              • jimpJ
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                Ah, well I was hoping it may be a similar issue to amd64. Looks like it may be different.

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                                • M
                                  Michael Sh.
                                  last edited by

                                  pfSense-Full-Update-2.0-BETA4-20101110-0504.tgz
                                  Same balls, but side-view. It seems to me traffic generating by router is reason of crash. Without this traffic router working more long time, but attempt to fetch any by router always cause panic.

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                                  • jimpJ
                                    jimp Rebel Alliance Developer Netgate
                                    last edited by

                                    I've been sitting here furiously loading GUI pages on my poor little ALIX running a snapshot from today and though it's gotten slow at times, I have yet to see a panic.

                                    Is there anything else people in this thread might have in common? What kind of setups do you all have? Can you give a general idea of things that are in use? (Multi-wan, IPsec, OpenVPN, PPPoE, 3G, wireless, etc)

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                                    • F
                                      FisherKing
                                      last edited by

                                      Not to cause you more frustration Jimp - but I'm seeing this GUI / Kernel Panic also.

                                      Running 2010-11-09 (i386) on a PIII.
                                      Reset to factory defaults yesterday & did a basic install
                                      I've got 2 dual port intel nics.
                                      fxp0 = WAN PPPoE
                                      fxp0 = Opt3 DHCP private (10.x.x.x)
                                      fxp1 = Opt1 DMZ static public
                                      fxp2 = LAN static private (172.x.x.x.)
                                      fxp3 = Opt2 static private (172.y.y.y)

                                      I'm running DHCP server on Lan and Opt2.
                                      I'm logging in under a 2nd administrator account.
                                      I'm running Captive Portal on Opt2 w/ local auth
                                      Firewall allows web, mail, dns traffic through to the public IPs on the DMZ
                                      I have freeswitch installed on the box, but it isn't the pfSense package.  pfSense doesn't know it's there.

                                      How does this match up with what the rest of you have?

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                                      • F
                                        FisherKing
                                        last edited by

                                        I've noticed the following on the kernel panic screen.

                                        Cannot dump. Device not defined or unavailable.

                                        Would the dump be helpful in diagnosing this?  Is there a place where we can find directions on how to give it a dump device?  Is it possible to dump to the local disk, or to a USB memory stick?

                                        I do have a null modem cable & could dump to the serial port / windows terminal app if that's how it's done, but I'd need directions for that also.

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                                        • E
                                          eri--
                                          last edited by

                                          Can it be your hardware?
                                          Can you please install dev kernel in there?

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                                          • jimpJ
                                            jimp Rebel Alliance Developer Netgate
                                            last edited by

                                            In case someone missed it earlier in the thread, here are instructions for installing a dev kernel:

                                            http://doc.pfsense.org/index.php/Switching_Kernels

                                            Afterwards, capture the panic message and also the output of typing "bt" at the debugger prompt.

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                                            Do not Chat/PM for help!

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