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    Can't get PPPOE to connect

    Scheduled Pinned Locked Moved
    Problems Installing or Upgrading pfSense Software
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    • M
      mazengh
      last edited by

      I can connect with a linksys router just fine, but I can't with pfsense.
      note that my isp requires that i clone my pc mac address, which I already did for the linksys router, and pfsense, and i entered the same username and password for linksys, and for pfsense.

      the ppp log shows what's below…

      Oct 11 12:46:06 ppp: [wan_link0] PPPoE: Connecting to 'globalProISP'
      Oct 11 12:46:06 ppp: PPPoE: rec'd ACNAME "NH"
      Oct 11 12:46:15 ppp: [wan_link0] PPPoE connection timeout after 9 seconds
      Oct 11 12:46:15 ppp: [wan_link0] Link: DOWN event
      Oct 11 12:46:15 ppp: [wan_link0] LCP: Down event
      Oct 11 12:46:15 ppp: [wan_link0] Link: reconnection attempt 15 in 1 seconds
      Oct 11 12:46:16 ppp: [wan_link0] Link: reconnection attempt 15
      Oct 11 12:46:16 ppp: [wan_link0] PPPoE: Connecting to 'globalProISP'
      Oct 11 12:46:16 ppp: PPPoE: rec'd ACNAME "NH"
      Oct 11 12:46:25 ppp: [wan_link0] PPPoE connection timeout after 9 seconds

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        If you filled in the service name field, try leaving it blank instead.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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        • M
          mazengh
          last edited by

          I tried with empty service name, still the same issue… ppp log below

          Oct 12 19:19:00 ppp: [wan_link0] Link: reconnection attempt 12 in 4 seconds
          Oct 12 19:19:04 ppp: [wan_link0] Link: reconnection attempt 12
          Oct 12 19:19:04 ppp: [wan_link0] PPPoE: Connecting to ''
          Oct 12 19:19:04 ppp: PPPoE: rec'd ACNAME "NH"
          Oct 12 19:19:13 ppp: [wan_link0] PPPoE connection timeout after 9 seconds
          Oct 12 19:19:13 ppp: [wan_link0] Link: DOWN event
          Oct 12 19:19:13 ppp: [wan_link0] LCP: Down event
          Oct 12 19:19:13 ppp: [wan_link0] Link: reconnection attempt 13 in 1 seconds
          Oct 12 19:19:14 ppp: [wan_link0] Link: reconnection attempt 13
          Oct 12 19:19:14 ppp: [wan_link0] PPPoE: Connecting to '          '
          Oct 12 19:19:14 ppp: PPPoE: rec'd ACNAME "NH"
          Oct 12 19:19:23 ppp: [wan_link0] PPPoE connection timeout after 9 seconds
          Oct 12 19:19:23 ppp: [wan_link0] Link: DOWN event
          Oct 12 19:19:23 ppp: [wan_link0] LCP: Down event
          Oct 12 19:19:23 ppp: [wan_link0] Link: reconnection attempt 14 in 1 seconds
          Oct 12 19:19:24 ppp: [wan_link0] Link: reconnection attempt 14
          Oct 12 19:19:24 ppp: [wan_link0] PPPoE: Connecting to '*'
          Oct 12 19:19:24 ppp: PPPoE: rec'd ACNAME "NH"

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