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    HELP!!! Can't install pfSense

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    48 Posts 7 Posters 25.9k Views
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    • L
      luke240778
      last edited by

      Hi, i am trying to install pfSense 2 to hard drive and i cant get anywhere.. I choose option 1 (Default at the first Menu (Also tried option 2), it then scrolls through a few lines of code and stops at: mountroot>

      on screen i see the following which i dont understand any of:

      Trying to mount from root cd9660:/dev/iso9660/dfSense
      acd0: FAILURE - READ_BIG HARDWARE ERROR asc=0x03

      Is this some known issue?

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      • L
        LostInIgnorance
        last edited by

        sounds like your CD.  I would suggest re-burning it at a slower speed.

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        • L
          luke240778
          last edited by

          Thanks, seems like it was the CD. But i now am stalled at another issue.. I have 3 NIC's, 1 onboard and  2 identical PCI NIC's.. at installation, it says i only have 1 valid interface: vr0

          How do i manage to get all 3 showing up so i can start install?

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          • L
            LostInIgnorance
            last edited by

            do you know who the chipsets on the cards are? if not, have you made it past the setup to be able to get to the shell?

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            • L
              luke240778
              last edited by

              I can't make it past the setup as whenever i choose 'a' for automatic it doesnt find anything when i connect a cable..

              not sure what chipset it is.. the 2 cards i have are these: http://www.microbarn.com/details.aspx?rid=102763#Specs

              EDIT: Its a Realtek chipset..

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                The automatic detection does not work for all ethernet devices unfortunately.
                Just assign vr0 to be LAN and finish the setup. Then you can assign the other devices from the web gui.
                If it turns out that your Realtek cards are not being recognised at all we can more easily work on that once you've completed the installation.

                Steve

                Edit: Looks like the Tenda TEL9901G is an rtl8139c+ which should be supported by the re(4) driver.

                Edit: What is your motherboard? Have you used these networks cards in it under another OS?

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                • L
                  luke240778
                  last edited by

                  Hi steve thanks for the reply. The motherboard is a P7V800Pro -M V:3:0 (i think its an ASUS. not sure)

                  THe NIC's io have just purchased new so havent tried them with another operating system as yet.

                  Is is possible to just enter the vr0 as the LAN and then continue installing? It then asks for the WAN and i can;t see a way of getting past there..  If i could that would be great.

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ah yes my mistake.
                    @pfSense:

                    All interfaces are optional except WAN

                    I've not tried this but it's supposed to be setup so you can use VLANs for you interfaces and therefore only require one NIC.
                    Can you assign WAN only?
                    Of course you'd have console access only until you brought up another NIC.

                    Steve

                    Edit: You may have to create some Vlans for now and delete them latter:

                    I could get just the single NIC to work by creating 2 simple VLANs. VLAN 10 for WAN and VLAN 20 for LAN

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                    • L
                      luke240778
                      last edited by

                      Hi, i am new to all this so i am not sure how to do any of this. The first option it asks for is LAN, so i dont think i can get past this to just setup the WAN connection (am i right that the WAN connection is to my modem/router via ethernet to one of the routers LAN ports?)

                      Vlans i will have to try that option.. see if i can get it to work

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        It's been a while since I ran the initial setup so I can't remember the exact wording either. However after you have entered the required interfaces it then says something like:
                        'Enter an interface, press a to auto detect of press enter to finish'
                        You want to finish.

                        Does it actually not list re0 or re1?
                        You could try entering that anyway.

                        Yes your WAN interface would normally connect to your modem. If your modem/router has a built in switch then it would be correct to connect to one of the lan ports.
                        Optimally you should set your modem to bridge mode so that your public IP gets passed to pfSense but we can work on that later!  ;)

                        Steve

                        Edit: You should probably try booting your board from a live linux cd to ensure that your cards work with your motherboard and there isn't some hardware mismatch that's throwing us off.

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                        • L
                          luke240778
                          last edited by

                          @stephenw10:

                          Does it actually not list re0 or re1?
                          You could try entering that anyway.

                          Yes your WAN interface would normally connect to your modem. If your modem/router has a built in switch then it would be correct to connect to one of the lan ports.
                          Optimally you should set your modem to bridge mode so that your public IP gets passed to pfSense but we can work on that later!  ;)

                          Steve

                          Edit: You should probably try booting your board from a live linux cd to ensure that your cards work with your motherboard and there isn't some hardware mismatch that's throwing us off.

                          Hey Steve, thanks for all the help.It doesnt show up the NICs ata ll, just the 1 onboard vr0

                          I just managed to get through by creating 2 VLAN's so i can try and attempt to install drivers for the NICs.. i have an issue, once the install went through i selete option 99 to install to hard drive (80GB SATA) it went through, i chose single processor kernal as i only have a P4, then it said it was about to reboot and to remove cd.. once i do this, it boots to a screen that says:

                          F1 FreeBSD

                          Option: F1

                          When i hit enter, it does nothing.. just stalls.. can i not install to a SATA drive?

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            What if you press F1?

                            If you wait long enough does it eventually give a kernel error?

                            This is a common problem and it's usually caused by the bios incorrectly reporting the disk geometry to the bootloader. Once FreeBSD has booted it can read the geometry directly so it has no problem.
                            Make sure your BIOS is up to date, this sort of error is commonly corrected by bios updates.

                            Alternatively, as a work around, setting the disk to LBA mode instead of auto detect ofetn works.
                            See: http://doc.pfsense.org/index.php/Boot_Troubleshooting

                            Pata is less likely to cause you trouble if you have that option.

                            Steve

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                            • L
                              luke240778
                              last edited by

                              Pressing F1 also does nothing, and it just sits there.. no error messages or anything..

                              I will try the link you sent in a bit and report back

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                              • L
                                luke240778
                                last edited by

                                Ok, still no good.. my BIOS doesnt give that LBA option, only RAID or IDE, and its set to IDE.

                                Not sure how to upgrade the BIOS, i dont even know who the manufacturer of the board is, just know the model name.. which a few seem to have the same.

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                                • N
                                  Nicklas
                                  last edited by

                                  The bios is displayed ( mostly ) in left bottom when it boots, or in the bios when you enter it.
                                  This code will tell yo who the manufacturer is, if you can't find it, open the box and look on the Motherboard itself

                                  If I was you I would go into the bios, and look around if you can find to load the defaults (fail safe) for it.
                                  Then untick anything else you don't need like paralel and serial ports, you have only a pata disc so disable the settings for sata or if on automatic if the MB can do both disable sata if you use a pata disk drive.

                                  So, then check if pc boots fine, get yourself for example the hiren cd to eventually test the hardware, like MemTest and check the Drive, a zerofill with DBAN is a good thing if this hard disk has been used in the past.

                                  Write the cd/dvd at 1x speed, then install again…

                                  Let me know, the result so we can rule out your other hardware other then the nics.

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                                  • L
                                    luke240778
                                    last edited by

                                    Hi Nicklas,
                                    I have loaded fail safe defaults and still no change. My Disk is a SATA 80gb drive.

                                    I already zerofilled the drive before i started this project with DBAN. I can't see how to update the BIOS, i cant even easily find the manufactrer of the board to work out how to do this.. its an old box that i got given to me.

                                    I have also reburned the iso at slower speed and still having this issue. Is there something i could have chosen incorrect when i went through the install to Hard drive?  no matter what i do i cant e past that boot part with the option: F1 FreeBSD

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                                    • N
                                      Nicklas
                                      last edited by

                                      Get the Hiren v13.2 cd burn it and start with miniXP, then it will give you a lot of othr tools as well to check the hardware, because hiren has many of these tools on board. When the PC boots it should show you in left bottom corner a string with info, this info is to find out the manufacturere, when you got the box was it in a case for example dell or HP or so?  Have you disabled all other hardware in the bios you don't need to free up irqs like the 2 serial ports and printer port, look if the bios give option for pci settings and tell it to let the software find it…that helps sometimes as well. is that extra nic card pci or pci-x ? then careful with that option.

                                      http://www.hiren.info/pages/bootcd  gives you a overview of the tools to check your hardware, maybe if you boot with the miniXP if might show !!!! in the device manager or even give you some more clues about the hardware you have.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Is this it?

                                        http://www.phitronics.com.br/p7v80_4.php

                                        I don't speak Portuguese.  :P

                                        Steve

                                        Edit: It's almost certainly the same as this PCChips board the P23G.

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                                        • L
                                          luke240778
                                          last edited by

                                          Thanks Nicklas, i will check that out.

                                          Steve, i had also just found that and i am pretty sure it is the right board, i am in Brazil and speak Portugues, so i am guessing its the right one.

                                          I dont however have a clue how i am going th flash the bios as i have no floppy…

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Reading through the manual for the pchips board, which is in English  ;), I can't see anything in the bios that jumps out at me. You must have the sata set to IDE mode. It should be detected in the first bios screen and there may be a way to set it from auto to manual, the manual doesn't show.

                                            Unfortunately some of these early SATA implementations, 2003, were a bit dodgy.
                                            I recently struggled to get a similar age Asus board to boot Linux from SATA. The bios code at the time just wasn't mature enough.

                                            If you have a pata HD use it.

                                            Steve

                                            Edit: Both sites have bioses available from mid 2007. If yours is still a 2003 bios you should update. You can do that from a bootable DOS CD.

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