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    HELP!!! Can't install pfSense

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • N
      Nicklas
      last edited by

      The bios is displayed ( mostly ) in left bottom when it boots, or in the bios when you enter it.
      This code will tell yo who the manufacturer is, if you can't find it, open the box and look on the Motherboard itself

      If I was you I would go into the bios, and look around if you can find to load the defaults (fail safe) for it.
      Then untick anything else you don't need like paralel and serial ports, you have only a pata disc so disable the settings for sata or if on automatic if the MB can do both disable sata if you use a pata disk drive.

      So, then check if pc boots fine, get yourself for example the hiren cd to eventually test the hardware, like MemTest and check the Drive, a zerofill with DBAN is a good thing if this hard disk has been used in the past.

      Write the cd/dvd at 1x speed, then install again…

      Let me know, the result so we can rule out your other hardware other then the nics.

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      • L
        luke240778
        last edited by

        Hi Nicklas,
        I have loaded fail safe defaults and still no change. My Disk is a SATA 80gb drive.

        I already zerofilled the drive before i started this project with DBAN. I can't see how to update the BIOS, i cant even easily find the manufactrer of the board to work out how to do this.. its an old box that i got given to me.

        I have also reburned the iso at slower speed and still having this issue. Is there something i could have chosen incorrect when i went through the install to Hard drive?  no matter what i do i cant e past that boot part with the option: F1 FreeBSD

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        • N
          Nicklas
          last edited by

          Get the Hiren v13.2 cd burn it and start with miniXP, then it will give you a lot of othr tools as well to check the hardware, because hiren has many of these tools on board. When the PC boots it should show you in left bottom corner a string with info, this info is to find out the manufacturere, when you got the box was it in a case for example dell or HP or so?  Have you disabled all other hardware in the bios you don't need to free up irqs like the 2 serial ports and printer port, look if the bios give option for pci settings and tell it to let the software find it…that helps sometimes as well. is that extra nic card pci or pci-x ? then careful with that option.

          http://www.hiren.info/pages/bootcd  gives you a overview of the tools to check your hardware, maybe if you boot with the miniXP if might show !!!! in the device manager or even give you some more clues about the hardware you have.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Is this it?

            http://www.phitronics.com.br/p7v80_4.php

            I don't speak Portuguese.  :P

            Steve

            Edit: It's almost certainly the same as this PCChips board the P23G.

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            • L
              luke240778
              last edited by

              Thanks Nicklas, i will check that out.

              Steve, i had also just found that and i am pretty sure it is the right board, i am in Brazil and speak Portugues, so i am guessing its the right one.

              I dont however have a clue how i am going th flash the bios as i have no floppy…

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Reading through the manual for the pchips board, which is in English  ;), I can't see anything in the bios that jumps out at me. You must have the sata set to IDE mode. It should be detected in the first bios screen and there may be a way to set it from auto to manual, the manual doesn't show.

                Unfortunately some of these early SATA implementations, 2003, were a bit dodgy.
                I recently struggled to get a similar age Asus board to boot Linux from SATA. The bios code at the time just wasn't mature enough.

                If you have a pata HD use it.

                Steve

                Edit: Both sites have bioses available from mid 2007. If yours is still a 2003 bios you should update. You can do that from a bootable DOS CD.

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                • L
                  luke240778
                  last edited by

                  Ill try and work out how to make a bootable DOS CD and see if i can flash the BIOS.. i guess that board wouldn't be able to boot from Thumb drive?

                  I might try and install linux on this to see if it will work at all with this hard drive..

                  EDIT: Just managed to install IPCop, and it boots into it after install.. so seems the system hardware can take a linux install.  Man, i really want to use pfSense..

                  Also.. i should add, that i just noticed that when it starts up, the Boot part before going into the BIOS at the top it has the Mainboard model number P7800Pro and next to it is says 06/08/2007.. so i am guessing it already has the latest BIOS??

                  Man, now i am really stumped..

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ah well that's good news.
                    Does it correctly detect the two PCI cards under IPCop?
                    It probably can boot from USB, it's not that old.

                    So, it won't boot because of some FreeBSD bootloader quirk. Solution: Use a different bootloader.
                    Grub presumably works if IPCop loads (are they using grub? It's been a long time) so you can use that. Alternatives are suggested in the boot troubleshooting page I linked to.

                    Steve

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                    • L
                      luke240778
                      last edited by

                      Now you've lost me.. not really sure about the bootloader thingy.. is grub what is installed with pfSense??  It is a blank hard drive, so i havent installed anything, or have the know how to install a different bootloader..

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        By far the easiest thing you could do is use a PATA drive.

                        The bootloader is what first runs after the bios. It loads and runs the OS.
                        FreeBSD is complex and has several stages of loading. The output you are seeing "option F1 Freebsd" is from the first part of the loading sequence. It should automatically load and run the next part but for some reason it's not doing that. Probably because it can't find the code on the sata drive.
                        By using a different bootloader that knows about SATA you should be able to get pfSense running. It's not easy though!  ::)

                        Steve

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                        • L
                          luke240778
                          last edited by

                          I see, not easy and FreeBSD makes it really not easy for me then :)

                          I just tried doing the install to a 8gb Thumb drive formatted to NTFS.. didn't work either.. But this one didn't even get as far as the reboot.. maybe cant use thumb drives either.  I'll have to see if i can get an IDE drive then.  Do you know how i might try to load a different bootloader?

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Theoretically it would be something like:
                            Install pfSense.
                            Boot from a linux live cd, like Ubuntu.
                            Install grub.

                            However it's not something I've ever tried myself so I can't offer any advice on the specifics. I've just been Googling the topic and there doesn't seem to be much directly helpful info out there.

                            Steve

                            Look at this post about using the GAG loader. Looks pretty straight forward.
                            Instruction on this blog. Not quite the same problem but hopefully the same solution.

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                            • N
                              Nicklas
                              last edited by

                              Sometimes some linux flavours seems to have trouble with apci, maybe you could disable this in your bios and try again, but as said before you must check all settings in your bios, because it can be tricky sometimes. Please check if your bios gives option to set sata/pata to automatic and change it to sata only if you still try this with the original disk.

                              http://www.techtalkz.com/freebsd/114125-how-disable-acpi-bootup.html

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                              • L
                                luke240778
                                last edited by

                                I'm starting to think there might be something wrong with the hardware here.. I have just installed Ubuntu on it and it still freezes from time to time..

                                The BIOS doesnt give any SATA/PATA option.. just IDE or RAID.

                                Going to get someone to check out the hardware for me now.. then i'll come back and let you know how its going. Thanks for all the support!!

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                                • N
                                  Nicklas
                                  last edited by

                                  Did you disable the ACPI?

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    The first option in the bios should look something like this:

                                    If you have selected the IDE option for SATA does it appear on that screen?
                                    If so you should be able to move the highlighted area down to it and press enter. Then you'll get some options, auto, manual, LBA, CHS, etc.

                                    It seems like you are having a very hard time. I hope it doesn't put you off using pfSense.

                                    Steve

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                                    • L
                                      luke240778
                                      last edited by

                                      Yes i have tried it with and without ACPI..

                                      On my BIOS, the only options i have for IDE or RAID (for the SATA Drive)

                                      So my screen reads something like:

                                      IDE Primary Master [DVD Drive]
                                      IDE Primary Slave   [None]
                                      SATA 1 [Hard Drive]
                                      SATA 2  [None]

                                      More or less that anyways.. I have run a memtest today and that passed fine, so hardware does seem to be ok. Have successfully been able to install Ubuntu 10.10 also.

                                      I have tried changing ll the options in the BIOS that i can think of..

                                      I am about to try another hard drive..  I am definately not put off using pfSense, i REALLY want this working.. Just starting to wish i had a better/newer box at hand to do it on..

                                      EDIT: I just tried one last installation with the existing hard drive, but this time i selected to do a custom install, and when it asked which kernel to use (Multiprocessor, Singleprocessor, custom) i selected the Custom one which said something about embedded vga and keyboard..when rebooted, this time it goes a little further that where i press F1 or Enter.. bust it still stalls a few lines after this. here is a what it says:

                                      F1 FreeBSD

                                      Boot:  F1
                                      /boot.config: D

                                      BTX loader 1.00 BTX version is 1.02
                                      Consoles: internal video/keyboard serial port
                                      BIOS drive A: is disk0
                                      BIOS drive C: is disk1
                                      BIOS 639kb/457664B available memory

                                      FreeBSD/i386 bootstrap loader, Revision 1.1
                                      (sullrich@FreeBSD_7.2_pfSense_1.2.3_snaps.pfSense.org, Sun Dec  6 22:34:04 EST 2
                                      009)

                                      Loading /boot/defaults/loader.conf

                                      And thats where it stalls.. any ideas?

                                      I am unable obviously here to install 1.2.3.. i dont have and blank cd's and its night here so is it possible for be to use the pfsense 2 .iso and create a bootable thumb drive to try installing that again? I am using windows 7 also here..

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                                      • N
                                        Nicklas
                                        last edited by

                                        Only thing i can come up with is install this drive in other machine maybe nics as well and install there, then after install swap disk back and see if it will boot then, sorry no more ideas other turn the acpi off :-(( hmmmm, just think of pnp turn this of in the bios!! remove all unnecessary hardware like soundcard! and so on… turn of in bios ser port and paralel port..

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Depending on what you selected the output may have switched to the serial console at that point. It may have continued to boot correctly. You certainly seem to be past the first stage bootloader.
                                          Do you have a serial cable suitable for looking at the console?

                                          Steve

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                                          • L
                                            luke240778
                                            last edited by

                                            Hey guys, getting further here but still having issues..

                                            Changed to an old IDE hard drive and the install goes through, and boots up to where i then need to create vlan's and whatnot.. but then the keyboard didn't work.. so i rebooted and tried another one but now it won't boot, goes to that mountroot> and no further.

                                            So i thought with the different keyboard i would do the install again from scratch, but when starting up to get into the install part, it says it can't find the cd image (same as i had when another disc didn't burn right). and ends at that mountroot> again.. so i dunno how the cd went from good to bad, but i will get another one from the shop tomorrow and try again.. still, more promising than it was a couple days ago.. must have not liked that SATA drive..

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