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    Cant access router when connected via PPTP

    Scheduled Pinned Locked Moved Firewalling
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    • jimpJ Offline
      jimp Rebel Alliance Developer Netgate
      last edited by

      Do a packet capture on LAN and watch for your pings to leave LAN and see what happens. Odds are that it leaves but doesn't come back. If that's the case, then there may not be much you can do. Since your PPTP clients are already in your LAN subnet, it wouldn't be a routing issue like I said before. Are you sure nothing else on your network is using that .4 IP? What exactly are the settings on your LAN interface and the PPTP setup?

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      • L Offline
        luke240778
        last edited by

        I should add, that whilst connected via PPTP i am able to logon to my clients Antenna's WebGUI, which are for example 192.168.10.227

        There isnt anything else using the .4 ip.ย  The settings pon my lan are Gateway 192.168.10.1 and DHCP 192.168.10.100-254

        The PPTP settings are: server address = 192.168.10.3 and remote address range = 192.168.10.4

        Whilst connected to the pfsense box via pptp, and i do a ping to the .2 address from the pfsense gui, it replies no problems..

        Packet capture a little difficult to understand cause of all the traffic going through the lan at the moment dues to wireless clients

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        • jimpJ Offline
          jimp Rebel Alliance Developer Netgate
          last edited by

          Filter the packet capture on the .4 IP then, should be easier to spot if you aren't doing anything else but hit the GUI of the firewall over PPTP.

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          • L Offline
            luke240778
            last edited by

            Sorry, i dont really understand how i can do that? my laptop gets .4 when i connect via PPTP, but if i run a ping from the webgui arent i running it from that machine, which is the .1 ip?

            How do i capture packets from my laptop to .2?

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            • jimpJ Offline
              jimp Rebel Alliance Developer Netgate
              last edited by

              On the pfSense gui, go to Diagnostics > Packet capture. Run a capture there, on LAN, filtered on .4.

              Then ping the router from the PPTP-connected system, then stop the capture, and see what you got.

              Don't ping from the firewall's GUI

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              • L Offline
                luke240778
                last edited by

                Ok thanks. I first pinged 192.168.10.1 and 10.235 as i know these i can access, then i did 10.2, which i believe shows nothing in the packet capture:

                21:22:21.146768 IP 192.168.10.4 > 192.168.10.235: ICMP echo request, id 1, seq 31, length 40
                21:22:24.712641 ARP, Request who-has 192.168.10.4 tell 192.168.10.235, length 46
                21:22:24.712659 ARP, Reply 192.168.10.4 is-at c8:3a:35:d2:53:cf, length 28
                21:22:25.683589 ARP, Request who-has 192.168.10.4 tell 192.168.10.235, length 46
                21:22:25.683607 ARP, Reply 192.168.10.4 is-at c8:3a:35:d2:53:cf, length 28
                21:22:25.841092 IP 192.168.10.4 > 192.168.10.235: ICMP echo request, id 1, seq 32, length 40
                21:22:26.683659 ARP, Request who-has 192.168.10.4 tell 192.168.10.235, length 46
                21:22:26.683677 ARP, Reply 192.168.10.4 is-at c8:3a:35:d2:53:cf, length 28
                21:22:29.351288 IP 192.168.10.235 > 192.168.10.4: ICMP echo reply, id 1, seq 32, length 40
                21:22:29.354802 IP 192.168.10.235 > 192.168.10.4: ICMP echo reply, id 1, seq 32, length 40
                21:22:29.371934 IP 192.168.10.235 > 192.168.10.4: ICMP echo reply, id 1, seq 32, length 40
                21:22:29.675635 IP 192.168.10.4 > 192.168.10.235: ICMP echo request, id 1, seq 33, length 40
                21:22:31.450664 IP 192.168.10.235 > 192.168.10.4: ICMP echo reply, id 1, seq 33, length 40
                21:22:31.818773 IP 192.168.10.4 > 192.168.10.235: ICMP echo request, id 1, seq 34, length 40
                21:22:32.597950 IP 192.168.10.235 > 192.168.10.4: ICMP echo reply, id 1, seq 34, length 40

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                • jimpJ Offline
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  If you never see the ping for .2 in the capture, that means it never left LAN. Either it never left the laptop, or it was blocked/misrouted somewhere along the way. Double check your firewall rules for pptp, firewall logs, etc.

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                  • L Offline
                    luke240778
                    last edited by

                    when i tried to ping .2 it just "request timed out"

                    I have no idea how to setup firewall rules.. shouldnt it just work seeing i can access the other devices on the same subnet? the antennas for example.. they are all in Wireless ISP mode, they are basically routers also

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                    • jimpJ Offline
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      That depends on your rulesโ€ฆ For all we know, since you haven't said, there is a block rule on there or an incorrect rule to pass to it. Show a screenshot of your PPTP rules.

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                      • L Offline
                        luke240778
                        last edited by

                        Ok, here it is

                        pptprules.png
                        pptprules.png_thumb

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                        • jimpJ Offline
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          That should be fine then. Though just for giggles, change the source to 'any' and see what happens.

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                          • L Offline
                            luke240778
                            last edited by

                            Definately would have been nice if it was that simple!! but unfortunately that didnt work.. :)

                            Should i change it back to PPTP or is any how it should be?

                            I have no idea why i cant get to this stupid router!ย  Its GUI is https, thats not an issue is it?

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                            • jimpJ Offline
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              Only would be an issue if you can't access any other https items across the vpn, but a ping isn't going either.

                              Somehow you need to determine if it's ever leaving the laptop and even trying to go over pptp. Try a traceroute to it.

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                              • M Offline
                                Metu69salemi
                                last edited by

                                Is this .2 in the same lan, so it's for sure in correct switch.
                                is switch configs correct
                                is the switch port functioning at all, even those can break down

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                                • L Offline
                                  luke240778
                                  last edited by

                                  Yes it is, and from within the office i can get to it, just cant when connected via PPTP from my home.

                                  I also found out lastnight that i can't access it when i connect to another server via Teamviewer from home.. same problem.. all other devices with Webgui on the 192.168.10.0 subnet i can access.. just not this one in particular..

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