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    NOT SOLVED !! : Open-VM-Tools - NOT WORKING on vSphere

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
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    • C
      Clouseau
      last edited by

      Jimp:

      $ file /usr/local/bin/vmtoolsd
      /usr/local/bin/vmtoolsd: cannot open `/usr/local/bin/vmtoolsd' (No such file or directory)
      

      and

      $ ldd /usr/local/bin/vmtoolsd
      

      Something is totally wrong here, but what can you really do wrong? Bad mouse click on install package ;D

      I got version:
      2.0-RC2 (i386)
      built on Sun May 15 20:43:07 EDT 2011

      Problems are now only on 32bit pfSense.

      vmwareRC2_32bit_packages_installed.png
      vmwareRC2_32bit_packages_installed.png_thumb

      –--------------------------------------------------------------
      Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
      Multible Vmware vSphere - pfSense 2.4.x 64bit

      pfSense - FreeNAS - OwnCloud

      1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Either the package isn't getting fully installed somehow, or it thinks it is installed but really isn't.

        Uninstall the vmware tools package, and then run:

        pkg_info
        

        And then report the results back here. Odds are there is something in the list that, once you pkg_delete -f it, things will start to work properly.

        Sure, all you did was click the mouse, but odds are that something in the underlying OS is the real issue, especially since it seems unique to just you.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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        • C
          Clouseau
          last edited by

          I run your command: pkg_info:

          $ pkg_info
          grub-0.97_3         GRand Unified Bootloader
          packages            BSD Installer mega-package
          python26-2.6.5      An interpreted object-oriented programming language
          

          I run commands:

          
          pkg_delete -f grub-0.97_3
          pkg_delete -f packages
          pkg_delete -f python26-2.6.5
          

          Now everything seems to be clear.

          After this I installed Open-VM-Tools again.

          And logs says that vmware tools are not running!

          
          Jun 13 14:06:24 	kernel: VMware memory control driver initialized
          Jun 13 14:06:24 	root: /usr/local/etc/rc.d/vmware-guestd.sh: WARNING: failed to start vmware_guestd
          

          Now I run pkg_info again:

          fusefs-kmod-0.3.9.p1.20080208_7 Kernel module for fuse
          fusefs-libs-2.7.4   FUSE allows filesystem implementation in userspace
          libdnet-1.11_3      A simple interface to low level networking routines
          libiconv-1.13.1_1   A character set conversion library
          open-vm-tools-nox11-313025_2 Open VMware tools for FreeBSD VMware guests
          pcre-8.12           Perl Compatible Regular Expressions library
          pkg-config-0.25_1   A utility to retrieve information about installed libraries
          

          So, this issue is not solved! Should I pkg_delete all these packages now?

          –--------------------------------------------------------------
          Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
          Multible Vmware vSphere - pfSense 2.4.x 64bit

          pfSense - FreeNAS - OwnCloud

          1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            Don't pkg_delete those, try to find out more about why it can't start vmware-guestd.

            What does this output?

            ldd /usr/local/bin/vmtoolsd
            

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            • C
              Clouseau
              last edited by

              $ ldd /usr/local/bin/vmtoolsd
              /usr/local/bin/vmtoolsd:
              	libvmtools.so.0 => /usr/local/lib/libvmtools.so.0 (0x2809a000)
              	libcrypt.so.5 => /lib/libcrypt.so.5 (0x280f5000)
              	libthr.so.3 => /lib/libthr.so.3 (0x2810e000)
              	libgmodule-2.0.so.0 => not found (0x0)
              	libgobject-2.0.so.0 => not found (0x0)
              	libgthread-2.0.so.0 => not found (0x0)
              	libglib-2.0.so.0 => not found (0x0)
              	libintl.so.9 => /usr/local/lib/libintl.so.9 (0x28123000)
              	libiconv.so.3 => /usr/local/lib/libiconv.so.3 (0x2812c000)
              	libpcre.so.0 => /usr/local/lib/libpcre.so.0 (0x28222000)
              	libicui18n.so.46 => not found (0x0)
              	libicuuc.so.46 => not found (0x0)
              	libicudata.so.46 => not found (0x0)
              	libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x2825e000)
              	libm.so.5 => /lib/libm.so.5 (0x28352000)
              	libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x2836c000)
              	libc.so.7 => /lib/libc.so.7 (0x28377000)
              	libglib-2.0.so.0 => not found (0x0)
              	libicui18n.so.46 => not found (0x0)
              	libicuuc.so.46 => not found (0x0)
              	libicudata.so.46 => not found (0x0)
              

              –--------------------------------------------------------------
              Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
              Multible Vmware vSphere - pfSense 2.4.x 64bit

              pfSense - FreeNAS - OwnCloud

              1 Reply Last reply Reply Quote 0
              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                So for some reason on your system it's not pulling in all of the dependencies that it needs. All of the ones that say "not found" should exist.

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                • C
                  Clouseau
                  last edited by

                  yep - no wonder I have some problems  :D

                  Now must figure out how to fix it.

                  –--------------------------------------------------------------
                  Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                  Multible Vmware vSphere - pfSense 2.4.x 64bit

                  pfSense - FreeNAS - OwnCloud

                  1 Reply Last reply Reply Quote 0
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    It works fine from a fresh install. I just wiped a VM, installed from the latest ISO, and only installed the vmware tools package.

                    [2.0-RC2][root@pfSense.localdomain]/root(1): ps uxawww | grep vm
                    root      19  0.0  0.0     0     8  ??  DL   12:17PM   0:00.00 [vmdaemon]
                    root   34122  0.0  1.1 26188  5320  ??  S    12:31PM   0:00.33 /usr/local/bin/vmtoolsd -c /usr/local/share/vmware-tools/tools.conf -p /usr/local/lib/open-vm-tools/plugins/vmsvc
                    root   33235  0.0  0.2  1848  1164   0  R+   12:35PM   0:00.00 grep vm
                    
                    [2.0-RC2][root@pfSense.localdomain]/root(2): pkg_info
                    bsdinstaller-2.0.2011.0612 BSD Installer mega-package
                    fusefs-kmod-0.3.9.p1.20080208_7 Kernel module for fuse
                    fusefs-libs-2.7.4   FUSE allows filesystem implementation in userspace
                    gettext-0.18.1.1    GNU gettext package
                    glib-2.26.1_1       Some useful routines of C programming (current stable versi
                    grub-0.97_4         GRand Unified Bootloader
                    icu-4.6.1           International Components for Unicode (from IBM)
                    libdnet-1.11_3      A simple interface to low level networking routines
                    libiconv-1.13.1_1   A character set conversion library
                    open-vm-tools-nox11-313025_2 Open VMware tools for FreeBSD VMware guests
                    pcre-8.12           Perl Compatible Regular Expressions library
                    perl-5.10.1_3       Practical Extraction and Report Language
                    perl-5.12.3         Practical Extraction and Report Language
                    pkg-config-0.25_1   A utility to retrieve information about installed libraries
                    python27-2.7.1_1    An interpreted object-oriented programming language
                    
                    [2.0-RC2][root@pfSense.localdomain]/root(3): ldd `which vmtoolsd`
                    /usr/local/bin/vmtoolsd:
                            libvmtools.so.0 => /usr/local/lib/libvmtools.so.0 (0x2809a000)
                            libcrypt.so.5 => /lib/libcrypt.so.5 (0x280f5000)
                            libthr.so.3 => /lib/libthr.so.3 (0x2810e000)
                            libgmodule-2.0.so.0 => /usr/local/lib/libgmodule-2.0.so.0 (0x28123000)
                            libgobject-2.0.so.0 => /usr/local/lib/libgobject-2.0.so.0 (0x28127000)
                            libgthread-2.0.so.0 => /usr/local/lib/libgthread-2.0.so.0 (0x2816a000)
                            libglib-2.0.so.0 => /usr/local/lib/libglib-2.0.so.0 (0x2816f000)
                            libintl.so.9 => /usr/local/lib/libintl.so.9 (0x28241000)
                            libiconv.so.3 => /usr/local/lib/libiconv.so.3 (0x2824a000)
                            libpcre.so.0 => /usr/local/lib/libpcre.so.0 (0x28340000)
                            libicui18n.so.46 => /usr/local/lib/libicui18n.so.46 (0x2837c000)
                            libicuuc.so.46 => /usr/local/lib/libicuuc.so.46 (0x2855e000)
                            libicudata.so.46 => /usr/local/lib/libicudata.so.46 (0x28694000)
                            libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x29513000)
                            libm.so.5 => /lib/libm.so.5 (0x29607000)
                            libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x29621000)
                            libc.so.7 => /lib/libc.so.7 (0x2962c000)
                    

                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

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                    • C
                      Clouseau
                      last edited by

                      ok - but I need to get this fixed (not possible make a fresh install)  ???

                      –--------------------------------------------------------------
                      Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                      Multible Vmware vSphere - pfSense 2.4.x 64bit

                      pfSense - FreeNAS - OwnCloud

                      1 Reply Last reply Reply Quote 0
                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        If that isn't working, there is no telling what else isn't working.

                        It's a VM. Make a new VM. Restore the config. Power off the old one, power on the new one, install the package.

                        It's a lot easier to make a fresh install into a VM than real hardware. There is very little compelling reason to fight something that is obviously corrupt or not proper about a VM.

                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

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                        • P
                          photonman
                          last edited by

                          @jimp:

                          There is very little compelling reason to fight something that is obviously corrupt or not proper about a VM.

                          …amen

                          cut the losses and move on...

                          that is what is so wonderful about VM's as they are so easy to provision with new pf builds...

                          1 Reply Last reply Reply Quote 0
                          • C
                            Clouseau
                            last edited by

                            @jimp:

                            If that isn't working, there is no telling what else isn't working.

                            It's a VM. Make a new VM. Restore the config. Power off the old one, power on the new one, install the package.

                            It's a lot easier to make a fresh install into a VM than real hardware. There is very little compelling reason to fight something that is obviously corrupt or not proper about a VM.

                            Yes, easy fix !

                            • but I'm still interested to find what went and is wrong and how to avoid it next time! This same problem or bug might popup again and then you should have the knowledge fix it easily or even avoid it totally. That's why we use RC/BETA's to find these kind of bugs and unwanted features. The beta testing it's not always to find the easy fix but solid solution :-)

                            –--------------------------------------------------------------
                            Multible Alix 2D13, APU1,APU2,APU3 - pfSense 2.4.x 64bit
                            Multible Vmware vSphere - pfSense 2.4.x 64bit

                            pfSense - FreeNAS - OwnCloud

                            1 Reply Last reply Reply Quote 0
                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              That is only useful if you spend less time tracking it down than reinstalling. If you want to figure it out, have at it, but when there are workable alternatives that get you a working system in less time then I don't see how spending more developer resources on tracking down what happened in one specific odd case would be worth the time.

                              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

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