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    Voip : Only one way speech is working between 2 Sites!

    Scheduled Pinned Locked Moved Firewalling
    28 Posts 6 Posters 9.5k Views
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    • P
      podilarius
      last edited by

      What ports have you authorized?

      1 Reply Last reply Reply Quote 0
      • F
        fifinon
        last edited by

        In the first time i autorised from 32000 to 32512 IN UDP (i found those ports in Alcatel documentation guide)""sorry for my english :-[""
        also i tried the same ports for TCP and TCP/UDP,
        But no résult ???

        1 Reply Last reply Reply Quote 0
        • P
          podilarius
          last edited by

          I would switch that to allow all tcp and udp ports through. Watch your state tables and you can adjust your FW rules based on the connection(s).

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          • pttP
            ptt Rebel Alliance
            last edited by

            Do some packet capture, with wireshark, then check the RTPs stream to check if its go to the right place.

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            • F
              fifinon
              last edited by

              what did you mean by state tables and where can i find it?
              thanks very much!

              1 Reply Last reply Reply Quote 0
              • P
                podilarius
                last edited by

                @fifinon:

                what did you mean by state tables and where can i find it?
                thanks very much!

                It is under Diag -> States.

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                • F
                  fifinon
                  last edited by

                  It is under Diag -> States.

                  OK THIS IS A CAPTURE OF TABLE :
                  http://imageshack.us/photo/my-images/580/voip.png/

                  for info :
                  our goal is to use simple telephones(analog & num) between sites and remove telephones IP.

                  1 Reply Last reply Reply Quote 0
                  • F
                    fifinon
                    last edited by

                    can you explain this :

                    stats table :

                    udp 172.16.1.200:2910 -> 172.16.11.200:24124 -> 172.16.2.200:1719 MULTIPLE:SINGLE 
                    udp 172.16.1.200:1719 -> 172.16.11.200:10490 -> 172.16.2.200:1028 SINGLE:NO_TRAFFIC

                    172.16.11.200 = antenne RLAN

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                    • marcellocM
                      marcelloc
                      last edited by

                      Check if there is some nat configurarion for sip at your voip servers and also reduce  the RTP port range for a Easier rule creation.

                      At asterisk its very easy to setup.

                      I just don't understand why are you giving up ip phones?
                      But its a firewall forum, not a voip one, So check these configs and see if ir works.

                      Treinamentos de Elite: http://sys-squad.com

                      Help a community developer! ;D

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                      • F
                        fifinon
                        last edited by

                        Check if there is some nat configurarion for sip at your voip servers and also reduce  the RTP port range for a Easier rule creation.

                        the protocol used for my voip configuration is H323!

                        can you please explain me this ( reduce  the RTP port range for a Easier rule creation )?

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                        • marcellocM
                          marcelloc
                          last edited by

                          @fifinon:

                          the protocol used for my voip configuration is H323!

                          can you please explain me this ( reduce  the RTP port range for a Easier rule creation )?

                          I do not have experience with h323 but 'google'  ;) told me that both(sip and h323) signaling protocols uses RTP for media transport, in this case audio is the media.

                          Every time you get no audio or one way audio, it means you are having RTP issues.

                          At asterisk, default RTP range is from 10000 to 20000. I have no idea how h323 handles this.

                          Returning to firewall….
                          RTP packages sents 'inpackage' information telling other part how(and for who) he will return the package. When you have NAT, or server thinks he is behind NAT, the information inside the package will tell the other side to return the package to a wrong or unreachable destination.

                          Treinamentos de Elite: http://sys-squad.com

                          Help a community developer! ;D

                          1 Reply Last reply Reply Quote 0
                          • F
                            fifinon
                            last edited by

                            @marcelloc:

                            @fifinon:

                            the protocol used for my voip configuration is H323!

                            can you please explain me this ( reduce  the RTP port range for a Easier rule creation )?

                            I do not have experience with h323 but 'google'  ;) told me that both(sip and h323) signaling protocols uses RTP for media transport, in this case audio is the media.

                            Every time you get no audio or one way audio, it means you are having RTP issues.

                            At asterisk, default RTP range is from 10000 to 20000. I have no idea how h323 handles this.

                            Returning to firewall….
                            RTP packages sents 'inpackage' information telling other part how(and for who) he will return the package. When you have NAT, or server thinks he is behind NAT, the information inside the package will tell the other side to return the package to a wrong or unreachable destination.

                            maybe there is a problem in NAT ! i will wait for other idea about this because i'm newbie !
                            thanks alot.

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                            • F
                              fifinon
                              last edited by

                              this is another captur of my state table in site C :

                              Proto    Source -> Router -> Destination    State   
                              udp 172.16.3.200:1719 <- 172.16.1.200:4562 SINGLE:MULTIPLE 
                              udp 172.16.1.200:4562 -> 172.16.6.200:1719 MULTIPLE:SINGLE 
                              udp 172.16.3.200:48607 <- 172.16.1.200:1719 NO_TRAFFIC:SINGLE 
                              udp 172.16.1.200:1719 -> 172.16.6.200:48607 SINGLE:NO_TRAFFIC 
                              udp 172.16.1.200:4561 <- 172.16.6.200:48607 NO_TRAFFIC:SINGLE 
                              udp 172.16.3.200:48607 -> 192.168.24.25:56773 -> 172.16.1.200:4561 SINGLE:NO_TRAFFIC

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                              • pttP
                                ptt Rebel Alliance
                                last edited by

                                Diagnostics –> Packet Capture

                                Do a "call capture" then open with Wireshark ( Telephony -> VoIP Calls -> Flow ) and check where the RTPs Come & Go, then you can figure what is happening.

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                                • F
                                  fifinon
                                  last edited by

                                  i created  this rules but no résult

                                  source (ports)  => destination (ports)

                                  adresse PBX site A : 172.16.1.200 (UDP 32000-32512 ) => adresse PBX Site B 172.16.2.200 (UDP 32000-32512)

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                                  • marcellocM
                                    marcelloc
                                    last edited by

                                    Create one with serverA => serverB and serverB => serverA.

                                    Free all traffic between voip servers.

                                    Treinamentos de Elite: http://sys-squad.com

                                    Help a community developer! ;D

                                    1 Reply Last reply Reply Quote 0
                                    • F
                                      fifinon
                                      last edited by

                                      @marcelloc:

                                      Create one with serverA => serverB and serverB => serverA.

                                      Free all traffic between voip servers.

                                      i did it !! no résult >:(

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        fifinon
                                        last edited by

                                        I think the problème is in the NAT !! because when i turn off NAT filtre in advance setup the voip work very good, but the navigation in internet don't work (no internet acces) so i don't know how to give acces to internet !!! do you have any idea ????

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                                        • marcellocM
                                          marcelloc
                                          last edited by

                                          The server is on the same subnet as machines?

                                          If so, disable automatic nat and create your own nat out rules.

                                          Ps.
                                          It sounds strange to me that some services will need nat and some don't.

                                          Treinamentos de Elite: http://sys-squad.com

                                          Help a community developer! ;D

                                          1 Reply Last reply Reply Quote 0
                                          • F
                                            fifinon
                                            last edited by

                                            @marcelloc:

                                            The server is on the same subnet as machines?

                                            If so, disable automatic nat and create your own nat out rules.

                                            Ps.
                                            It sounds strange to me that some services will need nat and some don't.

                                            Yes the server is on the same subnet as machnies !

                                            1 Reply Last reply Reply Quote 0
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