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    PPPoE won't reconnect after link loss

    Scheduled Pinned Locked Moved General pfSense Questions
    19 Posts 6 Posters 10.5k Views
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    • W
      wallabybob
      last edited by

      I believe some changes went into pfSense 2.0.1 to address this problem. Its not universal. I am not alone in being able to report that my pppoe successfully restarts after link loss. I believe at least one of the pfSense developers reported they were unable to reproduce the problem.

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Several of us (developers) use PPPoE at home and various other places, and have never been able to reproduce this as far as I'm aware.

        It would seem to hit certain ISPs more than others.

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        • C
          Craigusoz
          last edited by

          OK, that is somewhat reassuring, thanks for taking the time to reply.

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          • M
            minimaster
            last edited by

            I've Pfsense 2.0 and lately 2.01 running on Alix 2D13. vr1 with a static VDSL connection from a seperate VDSL router and vr2 with a PPPoE connection via Teledat430/T-DSL connection. Same issue here with both 2.0 and 2.01; when the DSL cable is disconnected >2 minutes it won't reconnect. Must reboot the Alix to get the PPPoE connection alive again.
            Snippet from the log:
            Jan 9 20:10:57 ppp: [opt1_link0] PPPoE connection timeout after 9 seconds
            Jan 9 20:10:48 ppp: [opt1_link0] PPPoE: Connecting to ''
            Jan 9 20:10:48 ppp: [opt1_link0] Link: reconnection attempt 87
            Jan 9 20:10:44 ppp: [opt1_link0] Link: reconnection attempt 87 in 4 seconds
            Jan 9 20:10:44 ppp: [opt1_link0] LCP: Down event
            Jan 9 20:10:44 ppp: [opt1_link0] Link: DOWN event
            Jan 9 20:10:44 ppp: [opt1_link0] PPPoE connection timeout after 9 seconds
            Jan 9 20:10:35 ppp: [opt1_link0] PPPoE: Connecting to ''
            Jan 9 20:10:35 ppp: [opt1_link0] Link: reconnection attempt 86
            Jan 9 20:10:34 ppp: [opt1_link0] Link: reconnection attempt 86 in 1 seconds

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            • C
              clarknova
              last edited by

              Have you tried this: http://forum.pfsense.org/index.php/topic,40671.msg219480.html#msg219480

              It worked for me in 2.0. I haven't tested since upgrading to 2.0.1 though.

              db

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              • M
                minimaster
                last edited by

                Tried all three suggestions, including reboot after the file edit. Still if the PPPoE line is being disconnected for a longer while it won't reconnect.  The kernel recognizes on the interface the reconnected modem:
                Jan 9 21:44:46 kernel: vr2: link state changed to UP
                Jan 9 21:44:46 check_reload_status: Linkup starting vr2

                , but ppp continues with endless attempts and timeouts
                Jan 9 21:45:05 ppp: [opt1_link0] LCP: Down event
                Jan 9 21:45:05 ppp: [opt1_link0] Link: DOWN event
                Jan 9 21:45:05 ppp: [opt1_link0] PPPoE connection timeout after 9 seconds
                Jan 9 21:44:56 ppp: [opt1_link0] PPPoE: Connecting to ''
                Jan 9 21:44:56 ppp: [opt1_link0] Link: reconnection attempt 33
                Jan 9 21:44:52 ppp: [opt1_link0] Link: reconnection attempt 33 in 4 seconds

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                • W
                  wallabybob
                  last edited by

                  It could be worthwhile doing a packet capture on the physical interface. Does the capture show outgoing PPP startup attempts? Does the capture show incoming responses? If not, might be time to call your ISP's tech support.

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                  • M
                    minimaster
                    last edited by

                    A packet capture does not show any packets (not a single one) on the interface while the log shows all the attempts and timeouts.

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                    • W
                      wallabybob
                      last edited by

                      @minimaster:

                      A packet capture does not show any packets (not a single one) on the interface while the log shows all the attempts and timeouts.

                      Interesting! Packet capture on vr2? or pppoe0?

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                      • M
                        minimaster
                        last edited by

                        Its a capture on PPPoE1. PPPoE0 is is the name for an old Vlan. Actually I deleted PPPoE0 a while ago. PPPoE1 did remain and is assigned to vr2.
                        Actually I've now deleted the interface (vr2) and the PPP  and recreated/assigned vr2 to new PPPoE type interface (now named PPPoE0), but no change; after a longer disconnect the PPPoE interface won't reconnect.

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                        • W
                          wallabybob
                          last edited by

                          I wonder if ppp is stuck waiting (possibly erroneously) for a

                          Jan 10 10:02:07 pfSense ppp: [wan_link0] Link: UP event

                          . This is part of a bigger sequence of events logged when I disconnected my ppp link and then reconnected it:

                          Jan 10 10:02:10 pfSense ppp: web: web is not running
                          Jan 10 10:02:10 pfSense ppp: [wan] Bundle: Interface ng0 created
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] Link: OPEN event
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] LCP: Open event
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] LCP: state change Initial –> Starting
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] LCP: LayerStart
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] PPPoE: Connecting to ''
                          Jan 10 10:02:10 pfSense ppp: PPPoE: rec'd ACNAME "pe5.dc1-vars"
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] rec'd proto LCP while dead
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] PPPoE: connection successful
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] Link: UP event
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] LCP: Up event
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] LCP: state change Starting –> Req-Sent
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] LCP: SendConfigReq #1
                          Jan 10 10:02:10 pfSense ppp: [wan_link0]  PROTOCOMP
                          Jan 10 10:02:10 pfSense ppp: [wan_link0]  MRU 1492
                          Jan 10 10:02:10 pfSense ppp: [wan_link0]  MAGICNUM 82cb834a
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] LCP: rec'd Configure Ack #1 (Req-Sent)
                          Jan 10 10:02:10 pfSense ppp: [wan_link0]  PROTOCOMP
                          Jan 10 10:02:10 pfSense ppp: [wan_link0]  MRU 1492
                          Jan 10 10:02:10 pfSense ppp: [wan_link0]  MAGICNUM 82cb834a
                          Jan 10 10:02:10 pfSense ppp: [wan_link0] LCP: state change Req-Sent –> Ack-Rcvd
                          Jan 10 10:02:12 pfSense ppp: [wan_link0] LCP: rec'd Configure Request #2 (Ack-Rcvd)

                          I wonder if the empty packet capture indicates ppp was waiting for the other end to "speak" and the other end was waiting for pfSense ppp to speak. The extract from my log suggests to me that my ISP spoke before my pfsense ppp did.

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                          • X
                            xbipin
                            last edited by

                            what was the solution to this coz same issue for me since a very long time now

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