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    Pfsense cannot ping gateway without dns?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • D
      dikkie
      last edited by

      Hi!

      I've got an problem with our pfsense-firewall when we tried to change our core-network-equipment.

      We got two interfaces on our pfsense - one external (internet) and one internal.
      External inteface: 19.1.1.20
      internal: 192.168.9.1

      configured resolver :19.1.1.7

      The problem appears when we tried to change our gw-hardware.
      The internet went down (planned) and the pfsense couldn't ping the new gw (same ip but different hardware)
      There were no trouble to ping the resolver (19.1.1.7).
      The resolver cant do dns-lookup because internet is down, nothing strange about that.

      So, here I'm stuck..
      A reboot didn't help me, same thing, still could not ping the gw.
      First when we changed back to the old gw-hardware, I could ping the gw from pfsense.

      All help is appreciated!

      **Update:

      I have recreated the scenario in our lab-environment.
      Exactly the sam problem appears.
      It doesn't help with working dns-servers.

      So the problem must be the pfSense.
      Like I said before:
      _pfSense got 19.1.1.1 as gateway.
      There are no problem to ping this ip.

      When I change the gateway hardware (From cisco>juniper), I can not ping the gateway anymore.
      Other machines in the network have no problem pinging the gateway.

      So this makes me think that pfSense is locked to the gateway mac-address or something like that.
      The only change besides the hardware is the mac-address._
      Does anyone have a clue what the problem can be?

      It's pfSense 2.0.
      I've tried to restart the appliance with no success.
      The routes seems to be fine and the arp is correct in both pfsense and the gateway equipment.**

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      • D
        dikkie
        last edited by

        Is there some security-feature or something that can affect this?

        Do pfsense make a reverse lookup if i ping the gateway?

        Is the pfSense dependent on a functioning DNS?

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          no ping has nothing to do with dns – if you can not ping it, then you clearly do not have connectivity, or its not answering.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • D
            dikkie
            last edited by

            I have recreated the scenario in our lab-environment.
            Exactly the sam problem appears.
            It doesn't help with working dns-servers.

            So the problem must be the pfSense.
            Like I said before:
            pfSense got 19.1.1.1 as gateway.
            There are no problem to ping this ip.

            When I change the gateway hardware (From cisco>juniper), I can not ping the gateway anymore.
            Other machines in the network have no problem pinging the gateway.

            So this makes me think that pfSense is locked to the gateway mac-address or something like that.
            The only change besides the hardware is the mac-address.

            Does anyone have a clue what the problem can be?

            It's pfSense 2.0.
            I've tried to restart the appliance with no success.
            The routes seems to be fine and the arp is correct in both pfsense and the gateway equipment.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Are you seeing anything in the logs of either equipment?
              Check the pfSense firewall logs to see if it's blocking the ping reply for some reason.

              Steve

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