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    Lightsquid 500 - Internal Server Error

    Scheduled Pinned Locked Moved General pfSense Questions
    19 Posts 5 Posters 7.6k Views
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    • C
      Cino
      last edited by

      did you do a upgrade or a full install? You shouldn't upgrade from i386 to amd64… a full-install is the same to go

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      • L
        luke240778
        last edited by

        I did an update.. as everyone in another thread said to go the update path.

        Either way, i also build another virtual of pfsense from scratch, and installed the config from my other box, same go.. 500 - Internal server error

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        • C
          Cino
          last edited by

          @luke240778:

          I did an update.. as everyone in another thread said to go the update path.

          If you search, you will find a ton of posts that upgrading from i386 to amd64 is a bad idea.

          do you have logging enabled on squid? make sure the path for the log file is '/var/squid/log'  then do a refresh full within lightsquid

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          • L
            luke240778
            last edited by

            Yeah thanks.  Maybe a bad idea but it had to be done.  I am seeing my problem is that the squid service is not starting.  If i remove and reinstall this will the logs, cache and all that still be there form before the re-install?

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            • L
              luke240778
              last edited by

              From reading a few other posts on the net.. and already reinstalling squid and lightsquid and still getting this error, it seems it could be perl related?

              if i run: pkg_info -lx perl

              It tells me perl is not installed… so how do i get perl installed?  I cant see it in the packages list, and i dont know how to install packages via command line

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              • C
                Cino
                last edited by

                pkg_add -r http://files.pfsense.org/packages/8/All/perl-5.12.3.tbz

                that should do it. hmm, what packages to you have installed btw? is lightsquid there? because perl should had installed when lightsquid was being installed

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                • L
                  luke240778
                  last edited by

                  how do i check what packages are installed? I mean, in the GUI it shows Lightsquid as being installed..

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                  • C
                    Cino
                    last edited by

                    pkg_info will should all the freebsd packages that are installed… the gui shows the pfsense package but there are usually dependencys that are required... in this case perl is needed for lightsquid to function

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                    • L
                      luke240778
                      last edited by

                      Ok strange.. when i run just pkg_info it says perl is installed… but when i run pkg_info -lx perl it says its not installed.. here is what pkg_info shows:

                      GeoIP-1.4.8_1      Find the country that any IP address or hostname originates
                      bsdinstaller-2.0.2011.0913 BSD Installer mega-package
                      cyrus-sasl-2.1.25_1 RFC 2222 SASL (Simple Authentication and Security Layer)
                      expat-2.0.1_1      XML 1.0 parser written in C
                      expat-2.0.1_2      XML 1.0 parser written in C
                      font-util-1.2.0    Create an index of X font files in a directory
                      fontconfig-2.8.0,1  An XML-based font configuration API for X Windows
                      fontconfig-2.8.0_1,1 An XML-based font configuration API for X Windows
                      freetype2-2.4.3    A free and portable TrueType font rendering engine
                      freetype2-2.4.4    A free and portable TrueType font rendering engine
                      freetype2-2.4.7    A free and portable TrueType font rendering engine
                      gd-2.0.35_7,1      A graphics library for fast creation of images
                      gdbm-1.8.3_3        The GNU database manager
                      gettext-0.18.1.1    GNU gettext package
                      graphviz-2.28.0    Graph Visualization Software from AT&T and Bell Labs
                      iperf-2.0.4        A tool to measure maximum TCP and UDP bandwidth
                      jpeg-8_3            IJG's jpeg compression utilities
                      libart_lgpl-2.3.21,1 Library for high-performance 2D graphics
                      libevent-1.4.14b_2  Provides an API to execute callback functions on certain ev
                      libiconv-1.13.1_1  A character set conversion library
                      libltdl-2.4        System independent dlopen wrapper
                      libltdl-2.4_1      System independent dlopen wrapper
                      libpcap-1.1.1_1    Ubiquitous network traffic capture library
                      libwww-5.4.0_4      The W3C Reference Library
                      libxml2-2.7.8_1    XML parser library for GNOME
                      lightsquid-1.8_2    A light and fast web based squid proxy traffic analyser
                      ntop-4.0.1_1        Network monitoring tool with command line and web interface
                      openldap-client-2.4.26 Open source LDAP client implementation
                      p5-GD-2.46          A perl5 interface to Gd Graphics Library version2
                      p7zip-9.13          File archiver with high compression ratio
                      perl-5.12.3        Practical Extraction and Report Language
                      perl-5.12.4        Practical Extraction and Report Language
                      perl-5.12.4_3      Practical Extraction and Report Language
                      pkg-config-0.25_1  A utility to retrieve information about installed libraries
                      png-1.4.4          Library for manipulating PNG images
                      png-1.4.5_1        Library for manipulating PNG images
                      png-1.4.8          Library for manipulating PNG images
                      python27-2.7.2_1    An interpreted object-oriented programming language
                      rrdtool-1.2.26_1    Round Robin Database Tools
                      squid-2.7.9_1      HTTP Caching Proxy
                      squid_radius_auth-1.10 RADIUS authenticator for squid proxy 2.5 and later
                      urwfonts-1.0_3      Another font package for X
                      webfonts-0.30_6    TrueType core fonts for the Web
                      zabbix-agent-1.8.5,2 Enterprise-class open source distributed monitoring (agent)
                      zip-3.0            Create/update ZIP files compatible with pkzip

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                      • L
                        luke240778
                        last edited by

                        Any ideas?  I have reinstalled squid and lightsquid and apparently perl is installed.. still not working

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                        • S
                          scooterdouglas
                          last edited by

                          From the output of the command "pkg_info", you can see that you have three version of perl installed.

                          Type the command:

                          perl -v

                          Check the following directories for any perl symlinks:

                          /usr/bin
                            /usr/local/bin

                          Delete any that you find, then:

                          cd /usr/bin

                          ln -s /usr/local/bin/perl /usr/bin/perl

                          ls -ltr | grep -i perl

                          lrwxr-xr-x  1 root  wheel      19 Sep 11 23:02 perl -> /usr/local/bin/perl

                          perl -v

                          That is how I solved the Error 500 message.

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                          • L
                            luke240778
                            last edited by

                            @scooterdouglas:

                            From the output of the command "pkg_info", you can see that you have three version of perl installed.

                            Type the command:

                            perl -v

                            Check the following directories for any perl symlinks:

                            /usr/bin
                              /usr/local/bin
                             
                            Delete any that you find, then:

                            cd /usr/bin

                            ln -s /usr/local/bin/perl /usr/bin/perl

                            ls -ltr | grep -i perl

                            lrwxr-xr-x  1 root  wheel       19 Sep 11 23:02 perl -> /usr/local/bin/perl

                            perl -v

                            That is how I solved the Error 500 message.

                            Thanks for this help, when i run: perl -v i getthe following

                            This is perl 5, version 12, subversion 4 (v5.12.4) built for i386-freebsd-64int

                            Maybe this is a problem as i have 64bit pfSense.. and i386 perl?

                            Sorry to be a noob but i don't know what is a symlink.. in /usr/bin the only reference i see to perl is this:

                            perl -> /usr/local/bin/perl

                            Is that a symlink and therefore i need to delete it?

                            In /usr/local/bin/i have the following for perl:

                            perl
                            perl-after-upgrade
                            perl5.12.3
                            perl5.12.4
                            perlbug
                            perlivp
                            perlthanks

                            Are they symlinks?  need to remove anything?

                            I will wait for your reply to this before running the commands that you mentioned to do after deleting symlinks

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                            • L
                              luke240778
                              last edited by

                              Someone able to help here?

                              Is having that i386 version of perl a problem?  I still can't get these lightsquid logs working.

                              I don't know how to install via command line, is there somehow i can install the 64bit version of perl?

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                              • L
                                luke240778
                                last edited by

                                is anyone else who is running lightsquid on 64bit pfsense able to do me a perl -v and tell me if their perl still says i386 or not?

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                                • L
                                  luke240778
                                  last edited by

                                  If anyone else at all is able to help i would really aprreciate it.. i am still stuck and without Lightsquid logs.. THis is very importand for me to have , but i have no idea how i am going to fix this.

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                                  • L
                                    luke240778
                                    last edited by

                                    Ok, so no one knows about how to fix this once and for all?

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                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate
                                      last edited by

                                      Hit it with a sledgehammer.

                                      Or, uninstall lightsquid and squid/squidguard, then from the shell:

                                      pkg_delete -f squid*
                                      pkg_delete -f perl*

                                      Then reinstall squid, then reinstall lightsquid.

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                                      • A
                                        asmat
                                        last edited by

                                        Sorry to dig up this old thread, but this happened to me recently, TWICE.

                                        And the fix for me was to go inside lightsquid config and change the squid log directory to var/squid/log. The default on install tell lightsquid to search on var/squid/logs

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