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    WAN DHCP Problem

    Scheduled Pinned Locked Moved General pfSense Questions
    30 Posts 6 Posters 9.9k Views
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    • J
      jp141
      last edited by

      I found this in a file called sk1_error_output (ips removed and replaced with xxx for obvious reasons) looks pretty std to me?

      sk1: no link …... got link
      dhclient: PREINIT
      DHCPDISCOVER on sk1 to 255.255.255.255 port 67 interval 2
      DHCPDISCOVER on sk1 to 255.255.255.255 port 67 interval 2
      DHCPOFFER from xxxx
      DHCPREQUEST on sk1 to 255.255.255.255 port 67
      DHCPACK from xxxx
      bound to xxxx -- renewal in 236053 seconds.

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      • W
        wallabybob
        last edited by

        Do you have an interpretation of the cable modem's none too elegant speech:
        @jp141:

        DHCP FAILED - Requested Info not supported.;CM-MAC=removed;CMTS-MAC=removed;CM-QOS=1.1;CM-VER=3.0;

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        • J
          jp141
          last edited by

          If I goggle it, there are lots of posts from people with cable line quality issues so it could be that, I will log a call with the cable supplier and see what they say.

          But the way that error reads to me is that it doesn't like something about the request sent from pfsense?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            I see that other people with similar problems (as you say there are many) have the date/time on the modem logs completely wrong. Is it possible that pfSense is requesting a dhcp lease with a timestamp that is way in future from the modems point of view? I.e. excessive time discrepancy causes dhcp to fail.

            Steve

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            • J
              jp141
              last edited by

              Yeah I saw that too, I will see if I can sync pfsense with the cable modems time, I also think there might be something like them blocking too many/frequent DHCP requests going on.

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              • J
                jp141
                last edited by

                Well it seems to have been ok for 24 hours now but that is the annoying thing with this problem, you think you have it fixed for days/weeks then it resurfaces to bite you! :(

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                • J
                  jp141
                  last edited by

                  I knew it was too good to be true!!

                  It has just started again, in the sk1_error_output log file I get this, it seems to try twice then the interface goes down for about 1 second, not sure if that is the cable modem or PFsense taking it down then it loops again:

                  sk1: no link ….. got link
                  dhclient: PREINIT
                  DHCPREQUEST on sk1 to 255.255.255.255 port 67
                  DHCPREQUEST on sk1 to 255.255.255.255 port 67

                  The only way to get it working again is to reboot pfsense :(

                  A reboot of the cable modem does not fix it, any more ideas guys?

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                  • J
                    jp141
                    last edited by

                    I wonder if it is timing out waiting for a reply as there doesn't seem to be much of a delay between DHCPREQUEST attempts.

                    Is it possible to change the dhclient wait time?

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                    • J
                      jp141
                      last edited by

                      I also seem to get stuck in this loop of doom if I reboot or uplug the cable modem, the only way to get it back is to reboot pfsense

                      When it happens here is the pfsense log.

                      This just loops constantly:

                      Apr 13 19:56:31 kernel: sk1: link state changed to DOWN
                      Apr 13 19:56:31 check_reload_status: Linkup starting sk1
                      Apr 13 19:56:31 php: : HOTPLUG: Configuring interface opt1
                      Apr 13 19:56:31 php: : DEVD Ethernet attached event for opt1
                      Apr 13 19:56:27 php: : The command '/sbin/dhclient -c /var/etc/dhclient_opt1.conf sk1 > /tmp/sk1_output > /tmp/sk1_error_output' returned exit code '15', the output was ''
                      Apr 13 19:56:27 dhclient[16283]: exiting.
                      Apr 13 19:56:27 dhclient[16283]: exiting.
                      Apr 13 19:56:27 dhclient[16283]: connection closed
                      Apr 13 19:56:27 dhclient[16283]: connection closed
                      Apr 13 19:56:27 php: : DEVD Ethernet detached event for opt1
                      Apr 13 19:56:27 dhclient[31620]: DHCPREQUEST on sk1 to 255.255.255.255 port 67
                      Apr 13 19:56:26 dhclient[31620]: DHCPREQUEST on sk1 to 255.255.255.255 port 67
                      Apr 13 19:56:26 dhclient: PREINIT
                      Apr 13 19:56:25 kernel: sk1: link state changed to UP
                      Apr 13 19:56:25 check_reload_status: Linkup starting sk1

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                      • J
                        jp141
                        last edited by

                        Right hopefully a bit of success!

                        I got it in to a position where it was stuck in the loop of doom

                        Then I changed the interface from auto select to 1000 Base T full duplex

                        That brought it out of its loop of death and is working without a reboot!

                        So fingers crossed this is now fixed! :D

                        I think there is a problem with it trying to negotiate speed/duplex and get an IP at the same time, possibly only a problem with certain cable modems?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, seems odd.
                          When you change the connection type like that the interface is brought down and back up so that may have triggered the reconnect.
                          Good luck!

                          Steve

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                          • J
                            jp141
                            last edited by

                            yeah that's true, but the connection was going up and down like a yoyo before unless it is a full reset of the connection as opposed to just the link state?

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              The link state is reported by the driver to the OS in order to trigger the DHCP client etc. Bringing the interface up and down is more than that. You can test it easily enough if it starts flapping again:

                              
                              ifconfig sk1 down
                              ifconfig sk1 up
                              
                              

                              Steve

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                              • J
                                jp141
                                last edited by

                                Ok thanks I will keep an eye on it and keep you posted.

                                I really hope this is fixed, I love pfSense but it is driving me absolutely balmy almost to the point I want to scrap this FW and get something else :(

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                                • J
                                  jp141
                                  last edited by

                                  Well that does indeed seemed to have fixed it! fingers crossed :)

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                                  • Y
                                    yaw
                                    last edited by

                                    I have this EXACT same issue. It only affects DHCP on the WAN. My static interfaces are not affected. Only a reboot will correct it.

                                    I too found the manual duplex work around, and that does seem to work. However, here is the problem..

                                    So, you force pfsense to a manual duplex setting. You better hope you can do the same on the cable modem, or you WILL have a duplex mismatch. In my case, I cannot manually set the duplex on my cable modem. Since the cable modem only supports auto negotiation on its interface, the instant you manually set your duplex in pfsense the cable modem's NIC will default to half duplex. So, you have 100 full duplex set in pfsense, and the cable modem will be running at 100 half duplex. This is by design.

                                    I'm left with two options here.. a duplex mismatch or force everything to 100 half duplex. This isn't a great work around.

                                    Now, what I said works a little different with gig links (I'm limited to 10/100), but the bottom line is that you should always set auto or manual duplex on both ends. You should never set auto on one end, and manual on the other.

                                    I'd love to know what is causing this so I don't have to fool with manually adjusting my duplex settings.

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                                    • Y
                                      yaw
                                      last edited by

                                      @stephenw10:

                                      The link state is reported by the driver to the OS in order to trigger the DHCP client etc. Bringing the interface up and down is more than that. You can test it easily enough if it starts flapping again:

                                      
                                      ifconfig sk1 down
                                      ifconfig sk1 up
                                      
                                      

                                      Steve

                                      I tried this the last time the problem occurred, and it made no difference. I'd down the interface, but something kept automatically bringing it back up - and the link state kept flapping.

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                                      • C
                                        cmb
                                        last edited by

                                        It's a NIC driver issue that's outside of our control, may want to try a 2.1 snapshot since it has a newer base OS where that may not be an issue. See the 2.1 board heree.

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                                        • Y
                                          yaw
                                          last edited by

                                          Thanks for the info. I've been searching for problems related to the VR4 driver which supports the VT6105M NIC on 8.1, but I'm coming up empty. Can you share where you found that? I'm curious as to the exact issue, and in what release it's fixed.

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                                          • W
                                            wallabybob
                                            last edited by

                                            An earlier post reported this problem on sk interfaces. Are you seeing a similar problem on vr interfaces?

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