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    PPPoA client problem behind Draytek Vigor 120 modem in PPPoA pass-through

    Scheduled Pinned Locked Moved General pfSense Questions
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    • D Offline
      dmg210
      last edited by

      I have pfsense 1.2.3, no extra packages installed.

      I'm having issues with regular ppp dropouts. The modem maintains rock solid sync lasting several weeks but the ppp connection dropouts occur frequently. In the pfsense log i receive the message LCP down and it fails to reconnect for several minutes sometimes hours! I have had the same setup for well over a year and have always had this problem, sometimes it goes weeks without disconnecting but recently this occurs several times a day causing several hours of down time (usually at the weekend).

      My ISP have tried changing RAS cards and giving me different pppoa login details none of which have helped. I have also tried with a netgear dg834gt/pfsense and have the same problem. Restarting pfsense and the modem usually speeds up the reconnection process.

      Has anyone else had similar issues or got any ideas?

      Thanks in advance

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      • W Offline
        wallabybob
        last edited by

        @dmg210:

        Has anyone else had similar issues or got any ideas?

        I moved my pfSense to a 2.0 snapshot build and afterwards change my WAN link to pppoe so I have not had similar issues and I don't know the details of ppp on pfSense 1.2.3.

        I'm sure it would be helpful to have more information about what is going on. Any ppp reports in the system log other than "LCP down"? What does the ppp log (if any) report?

        When the WAN link goes down what does a packet trace on the WAN interface show?

        Is the firmware in your modem up to date?

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        • D Offline
          dmg210
          last edited by

          Thanks for the quick response. How is the latest build of pfsense? Is it stable and reliable enough in its current beta stage?

          I recently upgraded from 1.2.2 to 1.2.3 but still have the same issues. My modem firmware is currently up-to-date. Here is the system log from when i rebooted the system yesterday:

          
          May 3 14:17:14 dnsmasq[540]: using nameserver 94.30.127.100#53 
          May 3 14:17:14 dnsmasq[540]: using nameserver 89.145.254.78#53 
          May 3 14:17:14 dnsmasq[540]: reading /etc/resolv.conf 
          May 3 13:59:20 check_reload_status: updating dyndns 
          May 3 13:59:17 check_reload_status: reloading filter 
          May 3 13:59:17 php: : Configuring slbd 
          May 3 13:59:16 php: : Creating rrd update script 
          May 3 13:59:16 php: : Informational: DHClient spawned /etc/rc.newwanip and the new ip is wan - 94.xx.xx.xx. 
          May 3 13:59:11 php: : rc.newwanip working with (IP address: 94.xx.xx.xx) (interface: wan) (interface real: ng0). 
          May 3 13:59:11 php: : Informational: rc.newwanip is starting wan. 
          May 3 13:59:07 check_reload_status: rc.newwanip starting 
          May 3 13:59:06 mpd: 94.xx.xx.xx (my ip) -> 94.30.127.73 (gateway)
          May 3 13:59:06 mpd: SECDNS 89.145.254.78 
          May 3 13:59:06 mpd: PRIDNS 94.30.127.100 
          May 3 13:59:06 mpd: IPADDR 94.xx.xx.xx (my ip)
          May 3 13:59:06 mpd: SECDNS 89.145.254.78 
          May 3 13:59:06 mpd: PRIDNS 94.30.127.100 
          May 3 13:59:06 mpd: IPADDR 94.xx.xx.xx (my ip) 
          May 3 13:59:06 mpd: SECDNS 89.145.254.78 
          May 3 13:59:06 mpd: PRIDNS 94.30.127.100 
          May 3 13:59:06 mpd: 94.xx.xx.xx (my ip) is OK 
          May 3 13:59:06 mpd: IPADDR 94.xx.xx.xx (my ip)
          May 3 13:59:06 mpd: SECDNS 0.0.0.0 
          May 3 13:59:06 mpd: PRIDNS 0.0.0.0 
          May 3 13:59:06 mpd: IPADDR 0.0.0.0 
          May 3 13:59:06 mpd: COMPPROTO VJCOMP, 16 comp. channels, no comp-cid 
          May 3 13:59:06 mpd: SECDNS 0.0.0.0 
          May 3 13:59:06 mpd: PRIDNS 0.0.0.0 
          May 3 13:59:06 mpd: COMPPROTO VJCOMP, 16 comp. channels, no comp-cid 
          May 3 13:59:06 mpd: IPADDR 0.0.0.0 
          May 3 13:59:06 mpd: IPADDR 94.30.127.73 
          May 3 13:59:06 mpd: 94.30.127.73 is OK 
          May 3 13:59:06 mpd: IPADDR 94.30.127.73 
          May 3 13:59:04 mpd: SECDNS 0.0.0.0 
          May 3 13:59:04 mpd: PRIDNS 0.0.0.0 
          May 3 13:59:04 mpd: COMPPROTO VJCOMP, 16 comp. channels, no comp-cid 
          May 3 13:59:04 mpd: IPADDR 0.0.0.0 
          May 3 13:59:04 mpd: Using authname "myuser@accessdsl" 
          May 3 13:59:04 mpd: Name: "lns2.uan.the.uk.murphx.net" 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MAGICNUM b196e82d 
          May 3 13:58:54 mpd: AUTHPROTO CHAP MD5 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MAGICNUM b196e82d 
          May 3 13:58:54 mpd: AUTHPROTO CHAP MD5 
          May 3 13:58:54 mpd: Using authname "myuser@accessdsl" 
          May 3 13:58:54 mpd: Name: "lts1.sdn.the.uk.murphx.net" 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MRU 1492 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MRU 1492 
          May 3 13:58:54 mpd: MRU 1500 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MRU 1492 
          May 3 13:58:54 mpd: MRU 1500 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MRU 1492 
          May 3 13:58:54 mpd: MRU 1500 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MRU 1492 
          May 3 13:58:54 mpd: MRU 1500 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MRU 1492 
          May 3 13:58:54 mpd: MRU 1500 
          May 3 13:58:54 mpd: MAGICNUM 828c99e5 
          May 3 13:58:54 mpd: AUTHPROTO CHAP MD5 
          May 3 13:58:54 mpd: MAGICNUM 35e11518 
          May 3 13:58:54 mpd: MRU 1492 
          May 3 13:58:54 mpd: MAGICNUM 828c99e5 
          May 3 13:58:54 mpd: AUTHPROTO CHAP MD5 
          May 3 13:58:53 mpd: Using authname "myuser@accessdsl" 
          May 3 13:58:53 mpd: Name: "sqy-lts-001" 
          May 3 13:58:53 mpd: Using authname "myuser@accessdsl" 
          May 3 13:58:53 mpd: Name: "bsh-bng-012" 
          May 3 13:58:53 mpd: MAGICNUM 35e11518 
          May 3 13:58:53 mpd: MRU 1492 
          May 3 13:58:53 mpd: MAGICNUM 0e99638f 
          May 3 13:58:53 mpd: AUTHPROTO CHAP MD5 
          May 3 13:58:53 mpd: MAGICNUM 0e99638f 
          May 3 13:58:53 mpd: AUTHPROTO CHAP MD5 
          May 3 13:58:52 mpd: MAGICNUM 35e11518 
          May 3 13:58:52 mpd: MRU 1492 
          May 3 12:30:01 check_reload_status: check_reload_status is starting 
          May 3 12:00:00 check_reload_status: check_reload_status is starting 
          May 3 01:00:01 check_reload_status: check_reload_status is starting 
          May 2 20:17:11 dnsmasq[540]: using nameserver 89.145.254.78#53 
          May 2 20:17:11 dnsmasq[540]: using nameserver 94.30.127.100#53 
          May 2 20:17:11 dnsmasq[540]: reading /etc/resolv.conf 
          
          

          I will post another log with more information next time it drops. Do you mean run a traceroute when the WAN link goes down? I'll give it a go if it goes down tonight whilst i'm using it, although i expect it will timeout.

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          • W Offline
            wallabybob
            last edited by

            @dmg210:

            I will post another log with more information next time it drops. Do you mean run a traceroute when the WAN link goes down?

            No, I don't mean a traceroute because that won't get very far if the link is down. I meant packet capture, for example, pfsense shell command: # tcpdump -i vr0 (replace vr0 by the physical name of your WAN interface) to see what is happening when you expect your WAN link to be recovering.

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