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    Webconfigurator Hangs

    Scheduled Pinned Locked Moved 2.1 Snapshot Feedback and Problems - RETIRED
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    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      Try to get a full ps output from when it's working and when it's hung and compare the two. If it is blocking on exec, the command it's running should appear. (Or it might be easier to spot with pstree, pkg_add -r pstree, look for anything that's a child process of a PHP process under lighttpd.)

      The only thing I can think of that the ppp's page does is that it tries to query 3G modems/serial devices to detect ports that are valid to use. It's possible those probes are failing/blocking for some reason.

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      • ?
        Guest
        last edited by

        Hi - looking at pstree during an interfaces_ppp hung showed nothing unusual so i commented out get_modem_devices.
        Currently the hungs are gone. I will look a bit deeper now.

        interfaces_ppp_get_modem_devices.png
        interfaces_ppp_get_modem_devices.png_thumb

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        • W
          wallabybob
          last edited by

          @ThorstenK:

          Hi - looking at pstree during an interfaces_ppp hung showed nothing unusual so i commented out get_modem_devices.
          Currently the hungs are gone. I will look a bit deeper now.

          I wonder where the definition of pfSense_get_modem_devices is? I see the reference in /usr/local/www/interfaces_ppps_edit.php

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          • ?
            Guest
            last edited by

            oh yeah… currently at the same task tryingto find it.
            grep gives me much at pfsense_ but no declaration for pfsense_get_modem_devices so i think this is an export from the pfSense php module. (oh double post)

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              It's a function in the pfSense PHP module. Some functions, especially those that deal directly with hardware, were put there for optimization.

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              • ?
                Guest
                last edited by

                found it
                https://github.com/bsdperimeter/pfsense-tools/blob/master/pfPorts/php52-pfSense-module/files/pfSense.c
                Maybe i am able to at least add a timeout in it. Otherway you will see a funny new bug :)

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  Yes, it's in the tools repo. It's coded in C and not PHP though.

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                  • ?
                    Guest
                    last edited by

                    hmm.. Im more into scripting and can hardly read C, but as far i can say, the module has a verbose mode and configureable default timeout of 700 retries.

                    
                    if (zend_parse_parameters(ZEND_NUM_ARGS() TSRMLS_CC, "|bl", &show_info, &poll_timeout) == FAILURE) {
                    php_printf("Maximum two parameter can be passed\n");
                    
                    
                    if ((nw = poll(&pfd, 1, poll_timeout)) > 0) {..}
                    

                    I tried to activate the verbose (show_info) mode with  pfSense_get_modem_devices(1,300) but didnt see something relevant popping up at the console or in /tmp/phpError.log. i cant find a poll_timeout– so maybe it tries forever.

                    Ill open a bug.

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                    • W
                      wallabybob
                      last edited by

                      On my pfSense 2.0.1 system:```

                      $ find / -type f | xargs grep pfSense_get_modem_devices
                      Binary file /usr/local/lib/php/20060613/pfSense.so matches
                      /usr/local/www/interfaces_ppps_edit.php: $serialports = pfSense_get_modem_devices();
                      grep: /var/etc/dyndns_wandnsomaticall.dnsomatic.com.debug: No such file or directory
                      grep: /cf/conf/dyndns_wandnsomaticall.dnsomatic.com.cache: No such file or directory
                      $

                      
                      On my pfSense 2.1 system:```
                      
                      $ find / -type f | xargs grep pfSense_get_modem_devices
                      Binary file /usr/local/lib/php/20060613/pfSense.so matches
                      Binary file /usr/local/lib/php/20090626/pfSense.so matches
                      /usr/local/www/interfaces_ppps_edit.php:				$serialports = pfSense_get_modem_devices();
                      grep: /var/etc/dyndns_wandnsomaticall.dnsomatic.com.debug: No such file or directory
                      grep: /cf/conf/dyndns_wandnsomaticall.dnsomatic.com.cache: No such file or directory
                      $
                      
                      

                      On this system at attempt to edit PPP advanced options on a 3G modem PPP interface hangs. The version of pfSense_get_modem_devices in /usr/local/lib/php/20090626/pfSense.so hangs?

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                      • ?
                        Guest
                        last edited by

                        Yes, commenting out the call to pfsense_get_modem_devices lets the page load.
                        I opened a bug for version 2.1 http://redmine.pfsense.org/issues/2433

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                        • D
                          dhatz
                          last edited by

                          @jimp:

                          Try to get a full ps output from when it's working and when it's hung and compare the two. If it is blocking on exec, the command it's running should appear. (Or it might be easier to spot with pstree, pkg_add -r pstree, look for anything that's a child process of a PHP process under lighttpd.)

                          Just a quick suggestion, it'd be nice to offer a pstree binary as part of the base system.

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                          • A
                            allpoints
                            last edited by

                            uname -a
                            FreeBSD hostname.domain 8.3-RELEASE-p3 FreeBSD 8.3-RELEASE-p3 #1: Thu Jun 14 19:12:21 EDT 2012     root@FreeBSD_8.3_pfSense_2.1.snaps.pfsense.org:/usr/obj./usr/pfSensesrc/src/sys/pfSense_SMP.8  i386
                            

                            Clean install from .iso. Big gitsync. Reboot.  Config.xml restored from GUI via FFox static LAN host on bare metal.

                            1. pfSense up since 6/16

                            uptime
                            12:34PM  up 3 days, 15:03, 2 users, load averages: 0.00, 0.09, 0.08
                            

                            Everything appears well, except:

                            ~~2. http://forum.pfsense.org/index.php/topic,50600.0.html
                            Webconfigurator hasn't shown OPT or IPv6 gateways for at least a couple weeks (2 updates and a restore from clean install to present snapshot). Been ignoring since IPv6 has been working. Config.xml shows OPT & Gateways properly and=backup from 2.1 Full instance that displayed everything properly.

                            3. Lost IPv6 some time last night. V4 is up.
                            Can't ping6 out from LAN hosts, or from pfSense…logs strangely quiet...
                            Decided to reenter OPT1 and assign the v6 gif & gateways from pfSense GUI, so I could: rule the configuration out, solve 2., hopefully start to see IPv6 info properly through GUI, use the forced config changes to flush.

                            IPv6 now works.
                            But either the GUI is down, or I'm locked out. I can't raise GUI via IP or domain name, although I did get a cert warning from Firefox 13, once. Page never loads.

                            I have ssh/sftp to pfSense via domain name, but "Restart Webconfigurator" doesn't result in a page load on any host on the LAN.

                            Any suggestions what needs to be restarted? Don't want to reboot.~~

                            EDIT: GUI no longer hangs. Solved by gitsync (or php_ini reload). GUI loads quickly, displays everything.
                            If IPv6 fails again, I'll post under a different topic.

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                            • B
                              bkraptor
                              last edited by

                              Has there been any progress on this bug? I want to add a PPP interface and can not do it because the WebConfigurator hangs.

                              2.1-BETA0 (amd64)
                              built on Mon Nov 19 04:44:07 EST 2012
                              FreeBSD 8.3-RELEASE-p4

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                              • jimpJ
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                No but here is a workaround:

                                Install the System Patches package
                                Add this patch: http://files.nyi.pfsense.org/jimp/patches/3g_alt_detect.diff
                                Path Strip Count = 1, Base = /, Ignore whitespace.
                                Save, Fetch, apply

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                                • B
                                  bkraptor
                                  last edited by

                                  Thanks. That worked.

                                  Is there any side-effect from the workaround?

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                                  • jimpJ
                                    jimp Rebel Alliance Developer Netgate
                                    last edited by

                                    No it just doesn't automatically detect the proper modem port, so you have to guess which one is correct.

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                                    Do not Chat/PM for help!

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                                    • M
                                      markuhde
                                      last edited by

                                      @jimp:

                                      It's a function in the pfSense PHP module. Some functions, especially those that deal directly with hardware, were put there for optimization.

                                      I just applied this patch today to the lastest version of 32-bit pfSense 2.1 development beta. I must ask though, why is this still an issue? Same issue exactly - tried to add a PPPoE connection and brought the whole thing down.

                                      Also, when I tried just adding in the Interface it did it but it put the new PPPoE connection on the WRONG ETHERNET JACK. Yeah. But I could manually add it once I applied this patch, just seems this should "just work" out of the box.

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                                      • w0wW
                                        w0w
                                        last edited by

                                        I have also ran into this issue. Factory defaults does not help - I can not create PPP interface using webgui.
                                        Applied patch - all works again.
                                        P.S. I have played IPv6 settings before this happened.

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                                        • M
                                          markuhde
                                          last edited by

                                          Is there going to be a more permanent fix for this before 2.1-RELEASE? My system works perfect with the patch, but it seems this is bound to be a HUGE issue when released to a wider population if touching "PPPs" crashes the system.

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                                          • jimpJ
                                            jimp Rebel Alliance Developer Netgate
                                            last edited by

                                            There is a ticket open for this yet with a target of 2.1. It will either be fixed properly, or the patch incorporated to work around it, before 2.1 ships.

                                            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                                            Do not Chat/PM for help!

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