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    Asterisk not registering to provider, but softphone does.

    Scheduled Pinned Locked Moved NAT
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    • S
      SamKook
      last edited by

      Turns out my asterisk server doesn't even reach the wan interface, it doesn't go further than the LAN one:

      11:10:40.747911 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 418
11:10:41.748023 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 418
11:10:43.748233 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 418
11:10:47.748617 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 418
11:10:51.749001 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 418
11:10:55.749385 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 418
11:10:59.800043 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 418
11:11:00.799187 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 418

      And here what the softphone does on the WAN(11.11.11.11 being my WAN IP):

      11:04:56.775563 IP 209.217.98.194.5060 > 11.11.11.11.5060: UDP, length 537
11:04:57.776354 IP 209.217.98.194.5060 > 11.11.11.11.5060: UDP, length 537
11:04:58.775918 IP 209.217.98.194.5060 > 11.11.11.11.5060: UDP, length 537
11:04:59.185321 IP 11.11.11.11.5060 > 209.217.98.194.5060: UDP, length 430
11:04:59.218913 IP 209.217.98.194.5060 > 11.11.11.11.5060: UDP, length 567
11:04:59.305823 IP 11.11.11.11.5060 > 209.217.98.194.5060: UDP, length 605
11:04:59.341830 IP 209.217.98.194.5060 > 11.11.11.11.5060: UDP, length 537
11:04:59.343091 IP 209.217.98.194.5060 > 11.11.11.11.5060: UDP, length 581
11:04:59.355200 IP 11.11.11.11.5060 > 209.217.98.194.5060: UDP, length 466
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      • I
        inflamer
        last edited by

        What happens if you disable siproxd? Does the Asterisk traffic hit the WAN interface then?

        I assume you have a firewall rule on LAN allowing outbound UDP traffic for the Asterisk host?

        Anything useful in the system or firewall log regarding the Asterisk traffic?

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        • S
          SamKook
          last edited by

          Wow, I can't believe I never tried that combination before. I guess I always deleted the Port forwarding every time I disabled the proxy.

          Thank you so much, it's finally registering. It took a little while for my phone to actually be able to dial properly(maybe 5 minute), but it always does now(so far at least, but I'm optimistic).

          I just need to wait for someone to call me back to confirm I can receive calls and everything will be perfect.

          Edit: I just received a call so it really is working both ways. Thanks again for your help.

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          • S
            SamKook
            last edited by

            Hmm, not as solved as I thought. My internet connection got disconnected 3 times today for a few minutes(this isn't usual behavior so I hope the pfsense isn't causing it) and when it comes back, asterisk can't register anymore. The only way I found so far is to reboot the pfsense and then it works.

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            • D
              dhatz
              last edited by

              Is your WAN interface using a dynamic IP? (i.e. getting a different IP via DHCP every time you disconnect?)

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              • S
                SamKook
                last edited by

                No, I have a static ip. From the system log, it seems that the disconnection problem might have been my ISP DNS that went down a couple time so I deactivated it and I'm only using the google ones.

                If I make a capture on the wan interface, the source ip is my local ip instead of my WAN one:

                17:40:51.615458 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 593
17:40:55.615153 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 593
17:40:59.921605 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 593
17:41:00.920728 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 593
17:41:01.920838 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 593
17:41:03.921049 IP 192.168.1.11.5060 > 209.217.98.194.5060: UDP, length 593
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                • I
                  inflamer
                  last edited by

                  Can you post a screenshot of your outbound NAT rules?

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                  • S
                    SamKook
                    last edited by

                    Here's what I have now(in case the picture doesn't show up: http://i.imgur.com/6YCd6.jpg):

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                    • I
                      inflamer
                      last edited by

                      Can you verify that you haven't accidentally checked the 'Do not nat' checkbox for the bottom NAT rule in your screenshot?

                      It is quite strange that the SIP packets from 192.168.1.11 are egressing from the WAN interface un-NATed.

                      1 Reply Last reply Reply Quote 0
                      • S
                        SamKook
                        last edited by

                        It's not checked.

                        Once I reboot the pfsense after it getting disconnected, everything goes back to normal and the sip packets are nated again, but it is indeed really odd.

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                        • S
                          SamKook
                          last edited by

                          This is becoming problematic. I though it would only happen once every few months, but my internet connection isn't very stable these days it seems and it just happened twice today.

                          I also noticed that asterisk isn't the only one who seem to never notice the connection was gone for a few seconds. I'm also connected to IRC and it will stay connected, but doesn't actually receive anything anymore until I reconnect it manually. I let it in that state for over 20 minutes and it never disconnected by itself(which is used to and should do).

                          What could be causing that in the router?

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