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PfSense unable to check for updates?

Scheduled Pinned Locked Moved General pfSense Questions
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  • D
    dataking
    last edited by Jul 1, 2012, 3:02 AM

    Hi all.

    First post!  lol

    I am a newcomer to pfSense, but I like what I'm seeing so far.

    On the dashboard, my pfSense says (in the version block) that it is "Unable to check for updates".  Is this normal?  Why wouldn't it be able to check for updates?

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    • M
      Metu69salemi
      last edited by Jul 1, 2012, 8:52 AM

      two reasons:
      1. you have no internet access yet
      2. pfsense can't use dns servers you applied to it

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      • ?
        A Former User
        last edited by Jul 1, 2012, 11:02 AM

        i have the same issue

        Downloading new version information…done
        Unable to check for updates.
        Could not contact pfSense update server http://updates.pfsense.org/FreeBSD_RELENG_8_1/i386/pfSense_RELENG_2_0/.updaters/

        i was using the openDNS servers but i switch the first one to google and i still see the above message.

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        • D
          dataking
          last edited by Jul 1, 2012, 5:50 PM Jul 1, 2012, 5:19 PM

          @Metu69salemi:

          two reasons:
          1. you have no internet access yet
          2. pfsense can't use dns servers you applied to it

          I definitely have internet access.

          Ping from my pfSense can resolve www.google.com, but updates.pfsense.org or forums.pfsense.org doesn't respond.  The names DO resolve to IPs however, so DNS is working.

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          • ?
            A Former User
            last edited by Jul 1, 2012, 5:36 PM

            i also have internet access, the network i am on now sits behind a pfsense box.

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            • P
              ptt Rebel Alliance
              last edited by Jul 1, 2012, 6:27 PM

              Do you have set properly the "Update URL" at "System:Firmware:Settings" ?

              Autoupdate_URL.PNG
              Autoupdate_URL.PNG_thumb

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              • ?
                A Former User
                last edited by Jul 1, 2012, 6:40 PM Jul 1, 2012, 6:36 PM

                @ptt:

                Do you have set properly the "Update URL" at "System:Firmware:Settings" ?

                i dont, because it says other than pfsense.org, isnt that where the update should be coming from?

                EDIT- i didnt see the drop down option…checking that now.

                EDIT2- ok, i selected the correct drop down option, which checks the box and auto populates the url field...i saved and went to the 'auto update' tab...

                Downloading new version information…done
                Obtaining current version information...done

                You are on the latest version.

                thanks.

                hopefully the OP has the same issue as i did.

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                • ?
                  A Former User
                  last edited by Jul 1, 2012, 6:41 PM

                  @Metu69salemi:

                  two reasons:
                  1. you have no internet access yet
                  2. pfsense can't use dns servers you applied to it

                  or

                  3. you dont have it setup properly.  :)

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                  • M
                    Metu69salemi
                    last edited by Jul 1, 2012, 8:17 PM

                    @tomdlgns:

                    3. you dont have it setup properly.   :)

                    That might also be the case, but that's rare isn't it ???

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                    • D
                      dataking
                      last edited by Jul 1, 2012, 11:11 PM

                      @tomdlgns:

                      hopefully the OP has the same issue as i did.

                      I did.  Thanks.

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