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    BETA BLOWS, WANT TO DOWNGRADE ASAP

    Scheduled Pinned Locked Moved 2.1 Snapshot Feedback and Problems - RETIRED
    30 Posts 13 Posters 7.2k Views
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    • M
      mcrook
      last edited by

      I have no idea what is going on, but since I upgraded to the snap shot, my PFSense keeps freezing up, and loosing the internet connection. I am using a LAGG for my lan (two 10/100 nics) and can still access my server, but shows that the internet interface has lost connection. This is fixed once you reboot. Also my captive portal, keeps crashing or reporting a crash on the main page, funny thing is, I m not even using the captive portal at all…. none of these issues exists in the stable release. Is there anyway to go back to the stable release with out reinstalling as I am not in the same city as my pfsense box remotely?

      Thanks again, I hope that the RC is much better then the BETA.

      Best wishes,
      Matt

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      • M
        mcrook
        last edited by

        Just an idea for a work around, could I setup a reboot every night at lets say 5 am, this would keep the internet interface up and running, atleast till this moves out of beta to RC?

        PS: just a little more about my setup, i had two nics for the internet at one point, one wan has been disabled as I no longer have two services, so I did switch nics to see if that was the problem, but it seems to lose internet still :( In short, it looks to be software related.

        UPDATE: is CPU on a i386 dual core, P4 3 Ghz @ 51% normal? I am using traffic shape, as well a limiters, with a PPPoE server.

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        • C
          cmb
          last edited by

          It doesn't "blow", it's running numerous multi-million dollar businesses' networks with perfect uptime. Might FreeBSD 8.3 have some driver regression that impacts your NICs, possible. Might there be some weird combination of things you're using that's broken, possible. Might something else have gotten screwed up on your network and you're blaming it on the firewall when it isn't, very possible. A majority of the "I upgraded my firewall and it broke X" reports that we encounter with customers actually have 0 relation to the firewall.

          There is no way to go back short of reinstalling and restoring your pre-upgrade config.

          The info here is so vague it's impossible to suggest anything.

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          • M
            mcrook
            last edited by

            @cmb:

            It doesn't "blow", it's running numerous multi-million dollar businesses' networks with perfect uptime. Might FreeBSD 8.3 have some driver regression that impacts your NICs, possible. Might there be some weird combination of things you're using that's broken, possible. Might something else have gotten screwed up on your network and you're blaming it on the firewall when it isn't, very possible. A majority of the "I upgraded my firewall and it broke X" reports that we encounter with customers actually have 0 relation to the firewall.

            There is no way to go back short of reinstalling and restoring your pre-upgrade config.

            The info here is so vague it's impossible to suggest anything.

            I have googled, and some people are having the same issues as I, I do agree with the lack of information, so I will post my logs and maybe that will help. I think your right about drivers, because I saw on the logs before I cleared them, that the internet interface was "DOWN" and then back up at random, so I don't know. As far as the claims that pfSense runs million dollar networks, I wouldn't doubt that, I do doubt that they would touch "BETA" for production, and I have used BETA in the past, just this time around, seems to be alot more issues, as you said before, that could be related to the latest release of BSD, and drivers. I do believe they are Reltek.

            Thanks again,
            Matt

            PS: is there a script that could install updates with out human intervention?

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            • C
              cmb
              last edited by

              @mcrook:

              I have googled, and some people are having the same issues as I

              And what are those? You can't even explain the issues in your post, much less actually find something specific enough to know it's the same. The symptoms of issues people report with a firewall are relatively limited. People claim all the time here they have "the same issues" when really all they have are the same symptoms and they're incapable of actually troubleshooting to the real cause, which many times isn't related to the firewall at all.

              @mcrook:

              As far as the claims that pfSense runs million dollar networks, I wouldn't doubt that, I do doubt that they would touch "BETA" for production

              You'd be way wrong. I'm on such a network right now where we strictly use 2.1 and have for months. If the Internet is down, the entire business is down. Other significantly larger companies have been using 2.1 for years for their IPv6 networks. People have trusted our beta releases for a long, long time, and by working with us as commercial support customers, can very safely take advantage of new features they need and do so in a 100% stable manner in their network. We've had 2.1 running for 1.5-2 years on all our production networks and have had 0 firewall-induced outages.

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              • M
                mcrook
                last edited by

                Well I stand corrected sir  ;D

                I will report back with logs, but I just did a simple google for "pfsense 2.1 no internet reboot" and lots of stuff comes up. Thats how I know it might be related to drivers, since 2.0 worked just fine. I am not tryin to bash pfsense in anyway, its a great product by far and has a great community to help support it. I am just expressing my feelings on the lastest beta and it may or may not be a pfsense firewall issue, could be a BSD issue. I have heard Reltek are a pain in the @$$ sometimes.

                Thanks for everything,
                Matt

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  Not trying to bash?  Strange way to title a post then

                  "BETA BLOWS,"

                  You have given NOTHING to help you with..  You state snap - which one did you install?  What hardware are you on?

                  You state it "keeps crashing or reporting a crash on the main page" - And can you post this info?  Whenever pfsense reports a crash, you can view the details of it..

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                  • N
                    NOYB
                    last edited by

                    "BETA BLOWS"

                    Here let me correct this for you.

                    No beta does not blow.  It sucks.  :-*  LOL, just kidding.

                    But really, it's beta.  What did you expect.  Let me guess.  You went from "stable" release to beta with no backup or backout plan.  That's on you.

                    But people here are pretty good and when provided with the right info can probably get you squared away.

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                    • M
                      mcrook
                      last edited by

                      I know beta has its risks, as I said before, I have ran the beta and RC for 2.0 and was very pleased.
                      The issues I am having with 2.1 may or may not be related to pfSense or BSD for that matter.

                      As for bashing, its only a beta, its gonna have bashing and banging, and some bugs until it even gets close to RC. I am thankful however its not Alpha :D

                      Yes yes, I did the classic upgrade with no backup  :o

                      What and where can I get the information that will help me, help you, help me?

                      I looked over the logs and don't see anything that could cause these problems. I think at this point, we can all agree that I should have made a backup, and just need to move forward with what I have and figure out the issues.

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                      • S
                        Slam
                        last edited by

                        I've run pfsense beta in production in the past knowing that there is a small risk, and there is always a risk in all stages of development that something might break, though the risk decreases at each stage of course, having said that, it is my responsibility to check what changes have been made on redmine provided by pfsense and then evaluate if those changes affect my setup and whether its worth the risk to upgrade or not, bearing in my mind my system is in production.

                        Ive seen some interesting features available on 2.1 thats not on 2.0 and I'm willing to take the risk, I have a small network that consists of over 50 users, loads of application servers all on top of esxi hosts and remote locations running pfsense with vpn tunnels back to my pfsense vm in my esxi's, if I decided to upgrade my environment to 2.1 and it breaks as frustrating as it is, its my fault. :0)

                        It all depends on how much of an urgency you need a feature available in the beta thats not available in the stable versions of pfsense.

                        If it aint broken stick with stable, otherwise keep tabs on redmine to see what changes are applied in the snapshots and if something breaks dont post inflammatory headings, it doesnt solve your problem.

                        And the general consensus is try to use Intel NIC's if possible.

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                        • M
                          MaxPF
                          last edited by

                          @mcrook:

                          I will report back with logs, but I just did a simple google for "pfsense 2.1 no internet reboot" and lots of stuff comes up.

                          Really?  ::) Replace "pfsense 2.1" with any other software or hardware product /vendor and you will also find "lots of stuff". I'm sorry but your post could be used as the poster child of "what not to post in a support forum".

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                          • M
                            mromero
                            last edited by

                            @mcrook:

                            Thanks again, I hope that the RC is much better then the BETA.

                            Best wishes,
                            Matt

                            There is almost no information or log reports for anyone to attempt to even look at your problem.

                            2.1 is BETA and may have some issues especially with Free BSD drivers or interfacing with other packages. Apart from a few issues with packages (one of them BETA as well) which have been addressed, 2.1 is running fine on our home network.

                            We standardize on Asus motherboards and INTEL Dual port NICS and this cuts down tremendously on any other issues we may have had in the past.

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                            • M
                              mcrook
                              last edited by

                              How would I go about getting the logs? It hasn't crashed since, but the internet just stops working… the other side, lan side (lagg) is fine?

                              Do you think a factory reset is in order or what? I have changed nics and same thing?

                              By the way, telling me what I did wrong isn't helping either. I know I screwed up, I just want to move forward. If I put out a bounty for support, would there be any takers?

                              Thanks.

                              Best wishes,
                              Matt

                              $100 okay?

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                              • W
                                wallabybob
                                last edited by

                                @mcrook:

                                the internet just stops working.

                                Please post the output of pfSense shell command:```

                                /etc/rc.banner ; ifconfig

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                                • M
                                  mcrook
                                  last edited by

                                  I don't have physical access to the server, could this command be ran from the WEB GUI?

                                  Thank you for your help :)

                                  Best wishes,
                                  Matt

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                                  • G
                                    gderf
                                    last edited by

                                    Go to /exec.php in the WebGUI, then enter the command there and execute it.

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                                    • W
                                      wallabybob
                                      last edited by

                                      @mcrook:

                                      I don't have physical access to the server

                                      SSH to pfSense from Linux/Unix system.
                                      Putty to pfSense from Windows.

                                      Or use Diagnostics -> Command Prompt in pFsense web GUI, type the command in the Command box and click on the Execute button (essentially what gderf suggested).

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                                      • M
                                        mcrook
                                        last edited by

                                        I used the Web UI and now the Web UI is frozen lol

                                        Guess putty would have been a better choice.

                                        lol

                                        Will keep you posted

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                                        • ?
                                          A Former User
                                          last edited by

                                          were running pfsense 2.1 Beta on our Network for MANY MANY months in our Multi-million dollar
                                          company. other than the brief time my boss was a moron and switched us to Cisco. that came
                                          back to bite him in the a** and has since been fired and right back to pfsense we went..

                                          we standardized on Supermicro Servers with Dual Port PCI-e Gig-E intel Nics.

                                          we have AT last count 60 of these pfsense servers in production in Colocation as well as Warehouses
                                          and our offices.

                                          at our warehouses/colo sites, we run at pretty close to 75% utilization of Gig-E bandwidth.

                                          Downtime???? what downtime? 0… nada... even on EARLY 2.1 Snapshots.... (other than the brief 2 month stint my boss
                                          did with Cisco but that wasnt a pfsense issue)

                                          we have a HUGE mix of VOIP and Data... and lots of servers spread out...

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                                          • C
                                            cmb
                                            last edited by

                                            @SunCatalyst:

                                            other than the brief time my boss was a moron and switched us to Cisco. that came
                                            back to bite him in the a** and has since been fired and right back to pfsense we went..

                                            So much for the old "nobody ever got fired for buying Cisco" mantra.  ;D

                                            What came back to bite you? Email response fine if you prefer not posting publicly (cmb at pfsense dot org), I'd like to know even if it's not something I can share.

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