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    Web GUI freezes after a while on 2.0.2

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • W
      wallabybob
      last edited by

      @purdue512:

      I could not get to SSH either…

      Please post what is reported when you attempt that and post output of pfSense shell command```
      /etc/rc.banner

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      • P
        purdue512
        last edited by

        Thanks for your help. I'll try that.

        But I also heard back from Tranquilnet (very responsive BTW - if you are looking for hardware)…  They said:

        "I just found out from  PF that there are some bugs in the 2.0.2 version that I was not  aware of and that we did not come across while testing."

        They recommend backing down to 2.0.1 or waiting for 2.0.3.  Does anyone know the ETA on 2.0.3?

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        • H
          heper
          last edited by

          can not say for sure as i'm not a developer of any kind …
          it will depend on the number of issues that will be found over the next couple of weeks.

          if none are found then they might release it within 1 month.

          (or sooner or later or the planet might explode before it's released)

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            If you want to speed up the 2.0.3 release or check if it might make any difference to your problem you could try running one of the snapshots from here: http://snapshots.pfsense.org/FreeBSD_RELENG_8_1/i386/pfSense_RELENG_2_0/ report back any problems.
            Those are 2.0.3 snapshots not 2.1. Be aware that each new snapshot may introduce bugs, don't run it in production etc etc…  There aren't a huge number of changes from 2.0.2 though so I wouldn't expect any problems.

            There have been some problems with 2.0.2 but what you're describing is not one of them AFAIK.  :-\

            Steve

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            • P
              purdue512
              last edited by

              @wallabybob:

              @purdue512:

              I could not get to SSH either…

              Please post what is reported when you attempt that and post output of pfSense shell command```
              /etc/rc.banner

              Thanks. I went in via SSH and ran /etc/rc.banner –  Not much there. Just saw my two interfaces (LAN and WAN) and nothing else... Is that good? Are there other logs I should be watching?

              BTW - This issue seems to be intermittent. This morning, I have complete control in the GUI - just like normal.  I'm waiting to see if it dies again.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                The webgui can appear to freeze if you have DNS problems. Any page that has to resolve a URL such as available packages can suffer from this. Usually it will come back after it has timed out. If this is happening on every page this probably isn't your problem though.

                Steve

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                • W
                  wallabybob
                  last edited by

                  @purdue512:

                  Thanks. I went in via SSH and ran /etc/rc.banner –  Not much there. Just saw my two interfaces (LAN and WAN) and nothing else... Is that good?

                  The reason I asked you to post the output of /etc/rc.banner (rather than an interpretation of the output) was that the output provides a number of useful pieces of configuration information in one place. In networking, as in many other areas of computing, it is important to get the details right. The output of /etc/rc.banner gives some of the details of your configuration. Having these details would allow us to check for common beginner's errors such as LAN and WAN having the same IP address or the likelihood of them being on the same subnet etc.

                  If you have concerns about posting that information please state your concerns and we can attempt to address them.

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                  • E
                    ErikM
                    last edited by

                    Hi,

                    I am experiencing similar problems while configuring a pfSense box.
                    I have a box with 6 network interfaces. All those six have to be configured. But, while i'm installing the box, i have only 2 cables connected.
                    The problem i see, is the webconfigutator getting inaccessible when network interfaces are enabled, but the cable is unplugged.
                    ps shows me the following (lighttpd has state D, which is not good):
                    [2.0.2-RELEASE][root@router]/root(2): ps ax | grep lightt
                    28357  ??  D      0:00.03 /usr/local/sbin/lighttpd -f /var/etc/lighty-webConfigurator.conf
                    39318  0  S+    0:00.00 grep lightt
                    The moment i take down the interface, the webconfigurator starts responding again:
                    [2.0.2-RELEASE][root@router]/root(3): ifconfig bce2 down
                    [2.0.2-RELEASE][root@router]/root(4): ps ax | grep lightt
                    28357  ??  S      0:00.04 /usr/local/sbin/lighttpd -f /var/etc/lighty-webConfigurator.conf
                    4610  0  S+    0:00.00 grep lightt
                    As you can see lighttpd now has state S

                    In the webconfigurator under system -> advanced -> networking, i found the option " Enable device polling" which should prevent this inaccessible webconfigurator when a cable is disconnected. But this doesn't seem to help much.

                    Do you experience the same problem?

                    Best Regards,

                    Erik

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Enabling device polling is almost always a bad idea.
                      What are you using these interfaces for? Are they set to DHCP?
                      What hardware are you using?

                      Steve

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                      • E
                        ErikM
                        last edited by

                        Currently there is only one device set to get his ip-address using DHCP. DHCP server is disabled on all devices.
                        I'm using a broadcomm quadport network card, en two onboard network cards in a dell server. This is new hardware purchased to function as a multi-wan(2 interfaces) router/firewall. 5 Of those interfaces are single ip, one has a VLAN trunk set on it.
                        Can you explain why enabling device polling is a bad idea? And do you have any idea why this problem occures?
                        Do i have to create a new thread? I don't want to hiyack this "old" one unless it's the same problem.

                        Erik

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Enabling device polling will cause the machine to use all of it's spare cpu cycles asking the NICs if they have any data yet. This usually means the cpu will run at 100% all the time which can mean heat and power. It usually slows down the webgui. Under certain limited circumstances it can speed up throughput. If you have enabled it at all I suggest you disable it and then reboot. Having enabled it during some testing I found that simply disabling it again did not clear the polling flag on all NICs.

                          If you are running Broadcom NICs (particularly multiport) on Dell hardware you are probably running out of mbufs. This is a known issue and there is a solution described here: http://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Broadcom_bce.284.29_Cards

                          Steve

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                          • E
                            ErikM
                            last edited by

                            Hi Steve,

                            Thanks alot! Why did i not find that solution!
                            But as it seems, things work perfectly now.

                            Erik

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              No problem!  :)

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