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    Does upgrade usually retain settings?

    Problems Installing or Upgrading pfSense Software
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    • chpalmerC
      chpalmer
      last edited by

      Im not real strong in the console department.  But is it possible he has another port number for your GUI?

      Tried https:?

      The config.xml file wont be overwritten so if he has another port assigned then you could still be locked out. Seeing the config file however will tell you exactly what he has done.

      I usually know enough to get me in trouble.

      Triggering snowflakes one by one..
      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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      • R
        rashley
        last edited by

        I did try http and https, but did not work.  I guess anything is possible and maybe he assigned a different port.  If I got a copy of the XML and opened it could I tell if there is a custom port being used?

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        • chpalmerC
          chpalmer
          last edited by

          Yes- just several lines down from the top…

          <webgui><protocol>https</protocol>
          <certificate><private-key><port>443</port>
          <auth_method>session</auth_method>
          <backing_method>htpasswd</backing_method>
          <ssl-certref>XXXXXXXXXXXX</ssl-certref></private-key></certificate></webgui>

          Triggering snowflakes one by one..
          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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          • W
            wallabybob
            last edited by

            If you can access the console and login you can use the shell command scp to copy the configuration file (/conf/config.xml) to another system on the network; for example:```
            scp /conf/config,xml myuser@myhost:

            
            I suggest you save a copy of your configuration file then figure out why you can't access the GUI before you attempt to upgrade. I would help the readers to help you if you gave us the response from the browser when you attempt to access the pfSense GUI rather than the "executive summary": "doesn't work".
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            • R
              rashley
              last edited by

              Agreed.  I want a copy of that XML file before thinking about an upgrade.  I'll update what the browser says asap, but it is basically Page cannot be displayed, or cannot load type message.  I also need to confirm from the XML that the Web GUIDE is not using a custom port.  Any attempt to connect to Web GUI using http, or https have not worked.

              Have you had any experience with this type of issue?

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              • W
                wallabybob
                last edited by

                What response do you get when you ping the host you specify when you attempt to access the GUI? (Maybe there isn't a valid path to the GUI!)

                @rashley:

                Have you had any experience with this type of issue?

                I've had a lot of experience with many different network issues. I don't yet know enough about this issue to be able to describe it as one I have had experience with.

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                • R
                  rashley
                  last edited by

                  Pinging the default gateway (192.168.0.1) works fine.  I am hoping that when I get a copy of the XML file it will show the web GUI is is using a custom port (other than 80 or 443).

                  I should have more information for you by end of week

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                  • H
                    hackin8
                    last edited by

                    One suggestion - you could try a prt scan to see what ports are open - to find out what port it is listening on?
                    (Or I think you could run sockstat -4 -l from command line, but I am novice at bsd!)

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                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      From the console/shell:

                      sockstat | grep lighttpd
                      

                      That will show the port(s) that it is bound to. Then try http://x.x.x.x:yyyy and https://x.x.x.x:yyyy and one of them should respond, assuming you don't have a rule blocking the connection.

                      And if you do… http://doc.pfsense.org/index.php/I_locked_myself_out_of_the_WebGUI,_help!

                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                      Need help fast? Netgate Global Support!

                      Do not Chat/PM for help!

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        @jimp:

                        assuming you don't have a rule blocking the connection.

                        Exactly.
                        Your predecessor may have been paranoid and locked down access to the webgui deliberately. You will see what he did or didn't do in the config.xml file though.

                        Steve

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                        • R
                          rashley
                          last edited by

                          Thanks for the help.  It was a custom port that was setup for the web GUI.  Now I can get a backup of the config and plan an upgrade to 2.0.2.

                          Anyone try upgrading from v1.2.3 to 2.0.2 and notice any issues?

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                          • T
                            tim.mcmanus
                            last edited by

                            I went from 1.2.3 to 2.0.1 and then 2.0.2.  I am now on the 2.0.3 prerelease and it's much better than the 2.0.2 release.  Lots of bug fixes.  2.0.3 is stable, so you can download a copy and do a manual firmware upgrade.  If you search for my posts I have a lengthy one discussing how to do the manual upgrade.

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                            • R
                              rashley
                              last edited by

                              Thanks.  There is an auto upgrade feature within the GUI.  Do you recommend a manual upgrade instead of the auto upgrade?

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                              • T
                                tim.mcmanus
                                last edited by

                                The auto-upgrade grabs the latest official release, so right now it'll grab the 2.0.2 release.  You need to do a manual upgrade to install the 2.0.3 or any other prerelease.

                                It's a pretty painless process.  Grab the latest 2.0.3 release, upload it as new firmware.  I'm using the Feb 9 release.  A more current one is just as stable.

                                I describe the manual update process toward the end of this post.

                                http://forum.pfsense.org/index.php/topic,58933.msg316734.html#msg316734

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                                • R
                                  rashley
                                  last edited by

                                  Great.  Thanks for the info.  My company is slow at approving updates, so v2.0.3 might be an official release by then.  Either way, this is good to know

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