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    Internet key HUAWEI e372 wont work

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    • G
      grzmrc
      last edited by

      Hi,
      I need a 3g connection on my pfsense box, so I bought an internet key huawei e372. That internet key should be compliant with pfsense(http://doc.pfsense.org/index.php/Known_Working_3G-4G_Modems), but when I plug in the dongle, nothing happened.
      This is the system log:

      May 6 10:46:30 kernel: ugen0.2: <huawei technologies="">at usbus0
      May 6 10:46:30 kernel: umass0: <huawei 0="" 2="" technologies="" huawei="" mobile,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">on usbus0
      May 6 10:46:30 kernel: umass0: SCSI over Bulk-Only; quirks = 0x0000
      May 6 10:46:31 kernel: umass0:0:0👎 Attached to scbus0
      May 6 10:46:31 kernel: umass1: <huawei 0="" 2="" technologies="" huawei="" mobile,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">on usbus0
      May 6 10:46:31 kernel: umass1: SCSI over Bulk-Only; quirks = 0x0000
      May 6 10:46:31 kernel: (probe0:umass-sim0:0:0:0): TEST UNIT READY. CDB: 0 0 0 0 0 0
      May 6 10:46:31 kernel: (probe0:umass-sim0:0:0:0): CAM status: SCSI Status Error
      May 6 10:46:31 kernel: (probe0:umass-sim0:0:0:0): SCSI status: Check Condition
      May 6 10:46:31 kernel: (probe0:umass-sim0:0:0:0): SCSI sense: NOT READY asc:3a,0 (Medium not present)
      May 6 10:46:31 kernel: cd0 at umass-sim0 bus 0 scbus0 target 0 lun 0
      May 6 10:46:31 kernel: cd0: <huawei mass="" storage="" 2.31="">Removable CD-ROM SCSI-2 device
      May 6 10:46:31 kernel: cd0: 1.000MB/s transfers
      May 6 10:46:31 kernel: cd0: Attempt to query device size failed: NOT READY, Medium not present
      May 6 10:46:32 kernel: umass1:1:1👎 Attached to scbus1
      May 6 10:46:32 kernel: da0 at umass-sim1 bus 1 scbus1 target 0 lun 0
      May 6 10:46:32 kernel: da0: <huawei tf="" card="" storage="" 2.31="">Removable Direct Access SCSI-2 device
      May 6 10:46:32 kernel: da0: 1.000MB/s transfers
      May 6 10:46:32 kernel: da0: 1822MB (3731456 512 byte sectors: 255H 63S/T 232C)
      May 6 10:46:32 kernel: GEOM: da0: partition 1 does not start on a track boundary.
      May 6 10:46:32 kernel: GEOM: da0: partition 1 does not end on a track boundary.

      Pease Help me…</huawei></huawei></huawei></huawei></huawei>

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        There is a good chance that Huawei changed the chip internally while keeping the same model number. Manufacturers like to do that!  ::)

        Find out the exact vendor and device ID using:

        usbconfig -d ugen0.2 dump_device_desc

        Then go to the usb_modeswitch forums and see what is listed for it.
        http://www.draisberghof.de/usb_modeswitch/

        Steve

        1 Reply Last reply Reply Quote 0
        • G
          grzmrc
          last edited by

          this is the response;

          usbconfig -d ugen0.2 dump_device_desc

          ugen0.2: <huawei mobile="" huawei="" technologies="">at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON

          bLength = 0x0012
            bDescriptorType = 0x0001
            bcdUSB = 0x0200
            bDeviceClass = 0x0000
            bDeviceSubClass = 0x0000
            bDeviceProtocol = 0x0000
            bMaxPacketSize0 = 0x0040
            idVendor = 0x12d1
            idProduct = 0x1505
            bcdDevice = 0x0000
            iManufacturer = 0x0003  <huawei technologies="">iProduct = 0x0002  <huawei mobile="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001

          ??? ??? ::)
          and now?

          I'm not able to know if the chipset is changed or not, but is it simple to install the modswitch?

          Have pfsense 2.03 all the necessary lib and dependence, so I only need to do "make install"??
          thanks in advance</no></huawei></huawei></huawei>

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            I only suggested looking at the modeswitch site because it is the most complete list of mobile modems available.
            It is possible to install usb_modeswitch in pfSense but not by compiling it from source because there are no build tools in pfSense.

            Looking at the reference text file there is this:

            ########################################################

            Huawei EC156

            DefaultVendor= 0x12d1
            DefaultProduct=0x1505

            TargetVendor=  0x12d1
            TargetProduct= 0x140b

            MessageContent="55534243123456780000000000000011062000000100000000000000000000"
            ########################################################

            The E372 is not listed in there.
            Looking in the forum it looks as though the e372 can also be Product ID 1506.

            The best way to do this is add the value to u3g ans recompile it but you'll need a FreeBSD 8.1 machine to do that on.
            You can install usb_modeswitch and test the switching code given. See this post for details:
            http://forum.pfsense.org/index.php/topic,46329.msg247933.html#msg247933
            That whole thread is worth reading through.

            Steve

            1 Reply Last reply Reply Quote 0
            • G
              grzmrc
              last edited by

              in the /tmp/e372.txt i wrote;
              ########################################################

              Huawei, newer modems

              DefaultVendor= 0x12d1
              DefaultProduct=0x1505

              TargetVendor=  0x12d1
              TargetProductList="1001,1406,140b,140c,1412,141b,1433,14ac,1506,150f"

              CheckSuccess=20

              MessageContent="55534243123456780000000000000011062000000100000000000000000000"

              and than I issue the following command;

              usb_modeswitch -c /tmp/e372.txt

              Looking for target devices …
              No devices in target mode or class found
              Looking for default devices ...
                found matching product ID
                adding device
              Found device in default mode, class or configuration (1)
              Accessing device 002 on bus 000 ...
              Getting the current device configuration ...
              OK, got current device configuration (1)
              Using first interface: 0x00
              Using endpoints 0x01 (out) and 0x81 (in)
              Inquiring device details; driver will be detached ...
              Cant't do driver detection and detaching on this platform.

              SCSI inquiry data (for identification)

              Vendor String: HUAWEI
                Model String: Mass Storage
              Revision String: 2.31

              USB description data (for identification)

              Manufacturer: Huawei Technologies
                  Product: HUAWEI Mobile
                Serial No.: not provided

              Setting up communication with interface 0
              Using endpoint 0x01 for message sending ...
              Trying to send message 1 to endpoint 0x01 ...
              OK, message successfully sent
              Resetting response endpoint 0x81
              Resetting message endpoint 0x01

              Checking for mode switch (max. 20 times, once per second) ...
              Searching for target devices ...
              Searching for target devices ...
              Searching for target devices ...
              Searching for target devices ...
              Searching for target devices ...
              Searching for target devices ...
              Searching for target devices ...

              Found target device, now opening
              Found correct target device

              Mode switch succeeded. Bye.

              It seems that you are leading me in the correct way to solve the problem.
              but now I can't see anything in the PPP -> link interface.
              May you give me more help?

              1 Reply Last reply Reply Quote 0
              • G
                grzmrc
                last edited by

                There are some changes issuing the command;

                usbconfig -d ugen0.2 dump_device_desc

                ugen0.2: <huawei mobile="" huawei="" technologies="">at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON

                bLength = 0x0012
                  bDescriptorType = 0x0001
                  bcdUSB = 0x0200
                  bDeviceClass = 0x00ef
                  bDeviceSubClass = 0x0002
                  bDeviceProtocol = 0x0001
                  bMaxPacketSize0 = 0x0040
                  idVendor = 0x12d1
                  idProduct = 0x1506
                  bcdDevice = 0x0000
                  iManufacturer = 0x0004  <huawei technologies="">iProduct = 0x0003  <huawei mobile="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001

                Is it normal?</no></huawei></huawei></huawei>

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  What target product ID appears after the switch?
                  The trouble is this should be handled by u3g. If the target ID is not something it recognises it may not create a ppp interface to use. In Linux usb_modeswitch handles both tasks but in FreeBSD it is useful for testing only (unless you're lucky!).
                  Have a look in /dev for devices labeled 'cuaU*'. The capital U indicates a USB connected serial port. Try removing the modem and check that it disappears.

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, changed from 1505 to 1506. Interesting. Both those are unswitched modem devices though.  :-
                    I see you have added 1506 to the target list, any reason you did that?

                    Steve

                    1 Reply Last reply Reply Quote 0
                    • G
                      grzmrc
                      last edited by

                      The only reason I did that, is in the following thread;
                      http://forum.pfsense.org/index.php?topic=54217.0

                      At the end you can read "it works for me"

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ah interesting. Presumably for that user it then appeared as a serial port.

                        Some newer modems offer several modes. They can appear as both a USB connected serial port or a USB ethernet device.
                        Remove the modem and reboot. Check the contents of /dev. Install the modem and run usb_modeswitch. Re-check for any new devices in /dev. What is recorded in the system log when usb_modeswitch is run?

                        Steve

                        1 Reply Last reply Reply Quote 0
                        • G
                          grzmrc
                          last edited by

                          OK  :) thanks!
                          before;

                          ls

                          acd0            cuau0.init      kbdmux0         stderr          ttyv7
                          acpi            cuau0.lock      klog            stdin           ttyv8
                          ad0             cuau1           kmem            stdout          ttyv9
                          ad0s1           cuau1.init      lpt0            sysmouse        ttyva
                          ad0s1a          cuau1.lock      lpt0.ctl        ttyu0           ttyvb
                          ad0s1b          dcons           md0             ttyu0.init      ttyvc
                          agpgart         devctl          mdctl           ttyu0.lock      ttyvd
                          ata             devstat         mem             ttyu1           ttyve
                          atkbd0          dgdb            nfslock         ttyu1.init      ttyvf
                          audit           dumpdev         null            ttyu1.lock      tun1
                          bpf             fd              pci             ttyv0           ufsid
                          bpf0            fd0             pf              ttyv1           ugen0.1
                          console         fido            ppi0            ttyv2           urandom
                          consolectl      geom.ctl        ptmx            ttyv3           usb
                          crypto          io              pts             ttyv4           usbctl
                          ctty            kbd0            random          ttyv5           xpt0
                          cuau0           kbd1            speaker         ttyv6           zero

                          system log after modeswitch;
                          May 8 10:44:02 kernel: ugen0.2: <huawei technologies="">at usbus0 (disconnected)
                          May 8 10:44:02 kernel: umass0: at uhub0, port 2, addr 2 (disconnected)
                          May 8 10:44:02 kernel: (cd0:umass-sim0:0:0:0): lost device
                          May 8 10:44:02 kernel: (cd0:umass-sim0:0:0:0): removing device entry
                          May 8 10:44:02 kernel: umass1: at uhub0, port 2, addr 2 (disconnected)
                          May 8 10:44:02 kernel: (da0:umass-sim1:1:0:0): lost device
                          May 8 10:44:02 kernel: (da0:umass-sim1:1:0:0): removing device entry
                          May 8 10:44:10 kernel: ugen0.2: <huawei technologies="">at usbus0
                          May 8 10:44:10 kernel: umass0: <huawei 2="" 239="" technologies="" huawei="" mobile,="" class="" 2,="" rev="" 2.00="" 0.00,="" addr="">on usbus0
                          May 8 10:44:10 kernel: umass0: SCSI over Bulk-Only; quirks = 0x0000
                          May 8 10:44:11 kernel: umass0:0:0👎 Attached to scbus0
                          May 8 10:44:11 kernel: umass1: <huawei 2="" 239="" technologies="" huawei="" mobile,="" class="" 2,="" rev="" 2.00="" 0.00,="" addr="">on usbus0
                          May 8 10:44:11 kernel: umass1: SCSI over Bulk-Only; quirks = 0x0000
                          May 8 10:44:11 kernel: (probe0:umass-sim0:0:0:0): TEST UNIT READY. CDB: 0 0 0 0 0 0
                          May 8 10:44:11 kernel: (probe0:umass-sim0:0:0:0): CAM status: SCSI Status Error
                          May 8 10:44:11 kernel: (probe0:umass-sim0:0:0:0): SCSI status: Check Condition
                          May 8 10:44:11 kernel: (probe0:umass-sim0:0:0:0): SCSI sense: NOT READY asc:3a,0 (Medium not present)
                          May 8 10:44:12 kernel: cd0 at umass-sim0 bus 0 scbus0 target 0 lun 0
                          May 8 10:44:12 kernel: cd0: <huawei mass="" storage="" 2.31="">Removable CD-ROM SCSI-2 device
                          May 8 10:44:12 kernel: cd0: 1.000MB/s transfers
                          May 8 10:44:12 kernel: cd0: Attempt to query device size failed: NOT READY, Medium not present
                          May 8 10:44:12 kernel: umass1:1:1👎 Attached to scbus1
                          May 8 10:44:12 kernel: (probe0:umass-sim1:1:0:0): TEST UNIT READY. CDB: 0 0 0 0 0 0
                          May 8 10:44:12 kernel: (probe0:umass-sim1:1:0:0): CAM status: SCSI Status Error
                          May 8 10:44:12 kernel: (probe0:umass-sim1:1:0:0): SCSI status: Check Condition
                          May 8 10:44:12 kernel: (probe0:umass-sim1:1:0:0): SCSI sense: NOT READY asc:3a,0 (Medium not present)
                          May 8 10:44:13 kernel: da0 at umass-sim1 bus 1 scbus1 target 0 lun 0
                          May 8 10:44:13 kernel: da0: <huawei tf="" card="" storage="" 2.31="">Removable Direct Access SCSI-2 device
                          May 8 10:44:13 kernel: da0: 1.000MB/s transfers
                          May 8 10:44:13 kernel: da0: Attempt to query device size failed: NOT READY, Medium not present

                          dev after modeswitch;

                          ls

                          acd0            cuau0.init      kbdmux0         speaker         ttyv7
                          acpi            cuau0.lock      klog            stderr          ttyv8
                          ad0             cuau1           kmem            stdin           ttyv9
                          ad0s1           cuau1.init      lpt0            stdout          ttyva
                          ad0s1a          cuau1.lock      lpt0.ctl        sysmouse        ttyvb
                          ad0s1b          da0             md0             ttyu0           ttyvc
                          agpgart         dcons           mdctl           ttyu0.init      ttyvd
                          ata             devctl          mem             ttyu0.lock      ttyve
                          atkbd0          devstat         nfslock         ttyu1           ttyvf
                          audit           dgdb            null            ttyu1.init      tun1
                          bpf             dumpdev         pass0           ttyu1.lock      ufsid
                          bpf0            fd              pass1           ttyv0           ugen0.1
                          cd0             fd0             pci             ttyv1           ugen0.2
                          console         fido            pf              ttyv2           urandom
                          consolectl      geom.ctl        ppi0            ttyv3           usb
                          crypto          io              ptmx            ttyv4           usbctl
                          ctty            kbd0            pts             ttyv5           xpt0
                          cuau0           kbd1            random          ttyv6           zero
                          #</huawei></huawei></huawei></huawei></huawei></huawei>

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, It is still offering up the fake CD-ROM drive that indicates it's not in 'modem' mode. What happens if you change the default product ID to 1506 and run the command again?

                            That first /dev listing is with the modem unplugged?

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • G
                              grzmrc
                              last edited by

                              yes, the first /dev listing is with the modem unplugged;
                              acd0            cuau0.init      kbdmux0        stderr          ttyv7
                              acpi            cuau0.lock      klog            stdin          ttyv8
                              ad0            cuau1          kmem            stdout          ttyv9
                              ad0s1          cuau1.init      lpt0            sysmouse        ttyva
                              ad0s1a          cuau1.lock      lpt0.ctl        ttyu0          ttyvb
                              ad0s1b          dcons          md0            ttyu0.init      ttyvc
                              agpgart        devctl          mdctl          ttyu0.lock      ttyvd
                              ata            devstat        mem            ttyu1          ttyve
                              atkbd0          dgdb            nfslock        ttyu1.init      ttyvf
                              audit          dumpdev        null            ttyu1.lock      tun1
                              bpf            fd              pci            ttyv0          ufsid
                              bpf0            fd0            pf              ttyv1          ugen0.1
                              console        fido            ppi0            ttyv2          urandom
                              consolectl      geom.ctl        ptmx            ttyv3          usb
                              crypto          io              pts            ttyv4          usbctl
                              ctty            kbd0            random          ttyv5          xpt0
                              cuau0          kbd1            speaker        ttyv6          zero

                              but, if I change the productID I get the following message;

                              usb_modeswitch -c /tmp/e372.txt

                              Looking for target devices …
                              No devices in target mode or class found
                              Looking for default devices ...
                              No devices in default mode found. Nothing to do. Bye.

                              :'(

                              1 Reply Last reply Reply Quote 0
                              • G
                                grzmrc
                                last edited by

                                Yea!!!! changing the e372.txt in this manner solved the problem!

                                Now I can say "It works for me!"

                                ########################################################

                                Huawei, newer modems

                                Huawei E372

                                DefaultVendor=  0x12d1
                                DefaultProduct= 0x1505

                                TargetVendor=   0x12d1
                                TargetProductList="1001,1406,140b,140c,1412,141b,1433,14ac,1506,150f"

                                CheckSuccess=20

                                MessageContent="55534243000000000000000000000011060000000000000000000000000000"

                                I hope this will be helpfull for someone  :)

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Nice one.  :)
                                  Where did you get the revised code from?
                                  What is the resulting target product ID?

                                  These things could help some other users.

                                  Steve

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    grzmrc
                                    last edited by

                                    Sorry, I see your question only now.
                                    I'd like to tell you that I'm a Linux guru and the revised code is mine… but actually I was desperate and when I thought it was impossible to make work the e372 key, I started to try every MessageContent related to a huawei HSUPA Keys. I was very lucky, cause after some experiment, the intenet key started to work.
                                    The key give me a connection speed of 4Mb in DW and 4Mb in UP while the same internet key on a Windows client give me 14 Mb in DW and 4 Mb in UP.
                                    I don't know if this poor DW bandwidth is due to a improper MessageContent I found or it is due to a slow USB 1.1 port, but it works suffice to provide a decent vpn service.

                                    1 Reply Last reply Reply Quote 0
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