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    Server Locking Up: SYS-5015A-EHF-D525

    Scheduled Pinned Locked Moved Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      You may as well try this since it's an easy test:
      http://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Intel_igb.284.29_and_em.284.29_Cards

      However since you're not moving any packets through it it seems unlikely.

      Steve

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      • R
        rgrobbel
        last edited by

        @SeventhSon:

        Stick it in a different box, if it crashes it as well? RMA?
        Do you have another dual-port NIC to put in?

        I have a Realtek one that I've tried, same issue. When this first happened, I thought the board was faulty so I RMA'ed it. Got the new board, same issue with the Realtek dual port NIC so I purchased the Intel dual port NIC and again, same issue. HD is new, same with RAM- both of which I've stress tested and they came back OK.

        I'll try to stick it in another SuperMicro server and see if the same result happens. Thanks for the advice!

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        • W
          wallabybob
          last edited by

          @rgrobbel:

          The last entries in the system log have the dual port NIC going up and down before the server locks up. Kinda seems odd because nothing is plugged into them…

          Can you post the log entries or some of them.

          Perhaps the unterminated NIC connector is picking up electrical noise causing the link state to flap. Have you configured the interfaces in pfSense? Perhaps pfSense is looping trying to bring those interfaces UP, failing, trying again etc etc.

          What build of pfSense are you using?

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          • R
            rgrobbel
            last edited by

            @wallabybob:

            @rgrobbel:

            The last entries in the system log have the dual port NIC going up and down before the server locks up. Kinda seems odd because nothing is plugged into them…

            Can you post the log entries or some of them.

            Perhaps the unterminated NIC connector is picking up electrical noise causing the link state to flap. Have you configured the interfaces in pfSense? Perhaps pfSense is looping trying to bring those interfaces UP, failing, trying again etc etc.

            What build of pfSense are you using?

            Thanks for the reply. pfSense 2.0.3 at the moment.

            I'll post the log entries when I'm back at work tomorrow. I have just the onboard, 2 port NIC configured for WAN/LAN.

            Your assumption makes sense. Hopefully some log data I post tomorrow will help. Thanks again guys!

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            • R
              razzfazz
              last edited by

              Is this an 82574L-based card by any chance? These have known issues with ASPM (PCIe power saving mechanism); see e.g. this post.

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              • R
                razzfazz
                last edited by

                Oh, looks like this is a PRO/1000 PT, which is actually 82571-based; however, that chipset appears to have known ASPM issues as well (see e.g. the description for this Linux commit). Not sure if there's some kind of tunable for disabling ASPM on FreeBSD, though. Perhaps there's a setting in the BIOS?

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                • R
                  razzfazz
                  last edited by

                  Might also be worth checking if disabling MSI-X (hw.em.enable_msix=0) helps, as some cards/chips apparently have trouble with that as well.

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                  • R
                    rgrobbel
                    last edited by

                    Hi Guys,

                    Thanks for all the suggestions. I was able figure out the issue and it was something stupid I did :P

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                    • L
                      lachesis
                      last edited by

                      Hey, do you mind describing your mistake? There's nothing worse than finding a thread that describes your problem perfectly and then seeing "Oh I fixed it. Silly mistake." :)

                      Relevant xkcd, as always: http://xkcd.com/979/

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                      • S
                        SeventhSon
                        last edited by

                        Haha, that's what I was thinking as well :-)

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