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    3g Dongle Will Not Show Up in PPP

    Scheduled Pinned Locked Moved 2.1 Snapshot Feedback and Problems - RETIRED
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    • K Offline
      konradwalsh
      last edited by

      One more pic

      2013-06-17_14h52_51.png
      2013-06-17_14h52_51.png_thumb

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      • K Offline
        konradwalsh
        last edited by

        Can anyone even confirm that they got it working with a similar set up?

        Does this info help:

        usbconfig show_ifdrv
        ugen0.1: <uhci root="" hub="" intel="">at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SA                                VE
        ugen0.1.0: uhub0: <intel 1="" 9="" uhci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">ugen1.1: <uhci root="" hub="" intel="">at usbus1, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SA                                VE
        ugen1.1.0: uhub1: <intel 1="" 9="" uhci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">ugen2.1: <uhci root="" hub="" intel="">at usbus2, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SA                                VE
        ugen2.1.0: uhub2: <intel 1="" 9="" uhci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">ugen3.1: <uhci root="" hub="" intel="">at usbus3, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SA                                VE
        ugen3.1.0: uhub3: <intel 1="" 9="" uhci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">ugen4.1: <ehci root="" hub="" intel="">at usbus4, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=S                                AVE
        ugen4.1.0: uhub4: <intel 1="" 9="" ehci="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">ugen4.2: <huawei hilink="" huawei="">at usbus4, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=                                ON
        ugen4.2.0: umass0: <huawei 0="" 2="" huawei="" hilink,="" class="" 0,="" rev="" 2.00="" 1.02,="" addr="">ugen4.3: <huawei mobile="" hua="" wei="">at usbus4, cfg=0 md=HOST spd=HIGH (480Mbps) pwr                                =ON
        ugen4.3.0: u3g0: <3G Modem>
        ugen4.3.3: umass1: <usb mass="" storage="">ugen4.3.4: umass2: <usb mass="" storage="">ugen3.2: <product 0x05cf="" vendor="" 0x1bcf="">at usbus3, cfg=0 md=HOST spd=LOW (1.5Mbp                                s) pwr=ON
        ugen3.2.0: ukbd0: <vendor 0="" 2="" 0x1bcf="" product="" 0x05cf,="" class="" 0,="" rev="" 2.00="" a0.13,="" addr =""  ="">ugen3.2.1: ums0:</vendor></product></usb></usb></huawei></huawei></huawei></intel></ehci></intel></uhci></intel></uhci></intel></uhci></intel></uhci>

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        • W Offline
          wallabybob
          last edited by

          @konradwalsh:

          When I plug in either, it is recognised and it says what model it is etc but does not show up in interfaces.

          Can you give more detail on what you mean by "does not show up in interfaces"?

          Your usbconfig output shows the modem is recognised as a 3G modem (device u3g0 reported) and your device listing shows a /dev/cuaU0.0 device so I would expect you would need to go to Interfaces -> (assign), click on the PPPs tab, then click on the "+" button to add /dev/cuaU0.0 (or cuaU0.1 or cuaU0.2, whichever is the data port)  to the pool of interfaces available for PPP use, similar to what needs to be done after adding a new NIC to the box.

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          • K Offline
            konradwalsh
            last edited by

            Hi
            Exactly.. thats what I expected.. however, if you look at the second reply.. I added a photo of exactly your steps and it shows no interfaces in the list

            2013-06-18_09h55_38.png
            2013-06-18_09h55_38.png_thumb

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            • F Offline
              fragged
              last edited by

              This should be on the 2.1 Snapshots forum. I've been seeing this issue on my box also since the past few weeks. I have 2 Huawei sticks and neither shows any PPP interfaces anymore.

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              • K Offline
                konradwalsh
                last edited by

                oh,thats interesting.. thanks.. so I am wasting my time…

                I guess I'll downgrade to stable and test again..

                thanks for letting me know

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                • W Offline
                  wallabybob
                  last edited by

                  I suspect this might have been caused by the fix for the problem reported in at least a couple of topics including http://forum.pfsense.org/index.php/topic,49094.0.html and http://forum.pfsense.org/index.php/topic,56367.0.html

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                  • P Offline
                    phil.davis
                    last edited by

                    Just for the record, I have a Huawei E1550 HSDPA USB Stick. I haven't used it in production anywhere, but I'm sure I used it on an Alix 2D13 and 2.1-DEVELOPMENT system and it just worked - that was at least 6 months ago when I was doing some testing, training and playing. I tried again about 2 weeks ago and it didn't show up in the GUI - just like reported in this thread. I didn't have time to play.
                    It would be great if these dongles worked - I have some sites that have primary ADSL on the phone line and could choose to failover to a 3G dongle if the ADSL is dead for an extended period.
                    I am not in a position to do any hardware testing/debugging until next week - not near my test Alix right now.

                    As the Greek philosopher Isosceles used to say, "There are 3 sides to every triangle."
                    If I helped you, then help someone else - buy someone a gift from the INF catalog http://secure.inf.org/gifts/usd/

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                    • E Offline
                      eri--
                      last edited by

                      That means that the device is not responding to AT OK commands.

                      Before there were some ioctl configuration done on those which was removed now.
                      I have to check on how best to solve this which was not identified until now.

                      For now you can just apply this patch

                      
diff --git a/usr/local/www/interfaces_ppps_edit.php b/usr/local/www/interfaces_ppps_edit.php
index d953111..abbafa5 100644
--- a/usr/local/www/interfaces_ppps_edit.php
+++ b/usr/local/www/interfaces_ppps_edit.php
@@ -434,7 +434,8 @@ $types = array("select" => gettext("Select"), "ppp" => "PPP", "pppoe" => "PPPoE"
                                $selected_ports = explode(',',$pconfig['interfaces']);
                                if (!is_dir("/var/spool/lock"))
                                        mwexec("/bin/mkdir -p /var/spool/lock");
-                               $serialports = pfSense_get_modem_devices();
+                               //$serialports = pfSense_get_modem_devices();
+                               $serialports = glob("/dev/cua*");
                                $serport_count = 0;
                                foreach ($serialports as $port) {
                                        $serport_count++;
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                      • A Offline
                        AMD_infinium05
                        last edited by

                        I applied this patch through System > patches.

                        I still cant see my 3G Dongle showing up on ppp interface.

                        Am I Missing something.?…

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                        • K Offline
                          konradwalsh
                          last edited by

                          Well, this is what i did
                          I fresh installed 2.03.. then upgraded to the 2.1 RC0
                          It sees my modems now

                          BUt fails to connect..

                          
Jun 20 10:51:11	ppp: [opt2_link0] Link: reconnection attempt 185 in 4 seconds
Jun 20 10:51:11	ppp: [opt2_link0] LCP: Down event
Jun 20 10:51:11	ppp: [opt2_link0] Link: DOWN event
Jun 20 10:51:11	ppp: [opt2_link0] MODEM: chat script failed
Jun 20 10:51:11	ppp: [opt2_link0] CHAT: The modem responded with "ERROR" to the command "AT&F&C1&D2E0S0=0M1" at ModemCmd: label.
Jun 20 10:51:11	ppp: [opt2_link0] CHAT: Detected Hayes compatible modem.
Jun 20 10:51:11	ppp: [opt2_link0] CHAT: +CGDCONT=1,"IP","3ireland.ie"
Jun 20 10:51:10	ppp: [opt2_link0] Link: reconnection attempt 184
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                          • K Offline
                            konradwalsh
                            last edited by

                            I guess this means something:

                            3GTHREE interface (ppp1)
Status	 up
PPP	 
Uptime	 00:00:0
Cell Signal (RSSI)	 rssi:18 level:-77dBm percent:58%
Cell Mode	 None, No Service Mode
Cell SIM State	 Invalid SIM/locked State
Cell Service	 No Service
MAC address	 00:00:00:00:00:00
IPv6 Link Local	 fe80::212:3fff:feac:3650	  
In/out packets	 0/0 (0 bytes/0 bytes)
In/out packets (pass)	 0/0 (0 bytes/0 bytes)
In/out packets (block)	 0/73 (0 bytes/5 KB)
In/out errors	 0/0
Collisions	 0

                            But the sim is not locked and on my laptop, there is full coverage..

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                            • E Offline
                              eri--
                              last edited by

                              Please try with tomorrows snapshots.

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                              • K Offline
                                konradwalsh
                                last edited by

                                Sounds Good
                                Thanks

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                                • K Offline
                                  konradwalsh
                                  last edited by

                                  Latest Snapshot didn't fix things sadly…

                                  Here is my log :

                                  Jun 26 08:24:57	ppp: [opt2_link0] Link: reconnection attempt 1
Jun 26 08:24:54	ppp: [opt2_link0] Link: reconnection attempt 1 in 2 seconds
Jun 26 08:24:54	ppp: [opt2_link0] LCP: Down event
Jun 26 08:24:54	ppp: [opt2_link0] Link: DOWN event
Jun 26 08:24:54	ppp: [opt2_link0] MODEM: chat script failed
Jun 26 08:24:54	ppp: [opt2_link0] CHAT: The modem responded with "ERROR" to the command "AT&F&C1&D2E0S0=0M1" at ModemCmd: label.
Jun 26 08:24:54	ppp: [opt2_link0] CHAT: Detected Hayes compatible modem.
Jun 26 08:24:54	ppp: [opt2_link0] CHAT: +CGDCONT=1,"IP","3ireland.ie"
Jun 26 08:24:54	ppp: [opt2_link0] LCP: LayerStart
Jun 26 08:24:54	ppp: [opt2_link0] LCP: state change Initial --> Starting
Jun 26 08:24:54	ppp: [opt2_link0] LCP: Open event
Jun 26 08:24:54	ppp: [opt2_link0] Link: OPEN event
Jun 26 08:24:54	ppp: [opt2] Bundle: Interface ng1 created
Jun 26 08:24:54	ppp: web: web is not running
Jun 26 08:24:54	ppp: process 13685 started, version 5.6 (root@snapshots-8_3-amd64.builders.pfsense.org 10:40 21-Jun-2013)
Jun 26 08:24:54	ppp:

                                  I updated the firmware
                                  I deleted the connection under interfaces and the ppp connection.
                                  I set them up fresh

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                                  • E Offline
                                    eri--
                                    last edited by

                                    Oh you need probably a different thread for you.
                                    You have a different issue than the modem show up on your list.

                                    Please create another thread.

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