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Reset Password root - Version 2.0.3

Scheduled Pinned Locked Moved General pfSense Questions
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  • M
    Mediane
    last edited by Jun 28, 2013, 1:06 PM

    Hi,

    On one of my installation Pfsense the root password seems to be corrupted, I tried to go through the reset mode (single user) but version 2.0.3 I have the answer "Access denied"

    Thank you

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    • J
      jimp Rebel Alliance Developer Netgate
      last edited by Jun 28, 2013, 5:29 PM

      Can you still get into the GUI?

      If you can, go to Diagnostics > Command, and run:

      pwd_mkdb -p /etc/master.passwd
      

      Or if you can get to a shell with the admin user, run it there.

      After you've run that, try to set the root password again using the User Manager in the GUI (edit the admin user, admin and root are the same user)

      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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      • M
        Mediane
        last edited by Jul 2, 2013, 12:46 PM

        No, unfortunately the device is locked and the GUI too!

        It would have been nice to leave a way out in case of direct access to the primer still takes a little knowledge to reset the password and if the gloves its not able to put a door between the servers and the public …

        I'm starting to burn ... it's still aberrent the password no longer works and the traditional ways have been disabled in this beautiful release.

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        • J
          jimp Rebel Alliance Developer Netgate
          last edited by Jul 2, 2013, 12:53 PM

          Nothing has been disabled like you're implying. Single user mode would work fine if the password database itself were not corrupted. (Could be your disk is failing, or just bad timing + power outage)

          http://doc.pfsense.org/index.php/I_locked_myself_out_of_the_WebGUI,_help! has many suggestions for getting back in, though only the single user path would help in cases where the admin/root password is lost/corrupt and the GUI is also unavailable.

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

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          • J
            jimp Rebel Alliance Developer Netgate
            last edited by Jul 2, 2013, 7:18 PM

            re-reading my previous response, I realized I wasn't all that clear.

            If you can get to single user mode, from there, run

            pwd_mkdb -p /etc/master.passwd
            

            And hopefully that will repair your password database for you.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

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            • M
              Mediane
              last edited by Jul 3, 2013, 1:59 AM

              Apparently the drive is locked in writing  :-\

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              • J
                jimp Rebel Alliance Developer Netgate
                last edited by Jul 3, 2013, 2:05 AM

                when you boot into single user mode, do:

                fsck -y -t ufs /
                fsck -y -t ufs /
                (yes, twice)
                mount -a -t ufs
                pwd_mkdb -p /etc/master.passwd

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

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