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    Kernel: re0: PHY read failed

    Scheduled Pinned Locked Moved 2.1 Snapshot Feedback and Problems - RETIRED
    8 Posts 5 Posters 3.3k Views
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    • S
      stephan_
      last edited by

      Hi all,

      i switched from current stable to RC on one of my pfsense boxes more than 3 weeks ago.
      And from time to time, the on-board nic (Realtek) "lost" its connection:

      
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: link state changed to DOWN
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      Jul  6 09:28:31 pfsense kernel: re0: PHY read failed
      
      

      The webui shows the interface as "offline" with 10 Mbit HD and the only way to get it back online is rebooting the box.

      devinfo:

      
      # devinfo -rv
      nexus0
        cryptosoft0
        apic0
        padlock0
        ram0
            I/O memory addresses:
                0x0-0x9f7ff
                0x100000-0xbff9ffff
        acpi0
            Interrupt request lines:
                9
            I/O ports:
                0x10-0x1f
                0x22-0x3f
                0x60
                0x62-0x63
                0x64
                0x65-0x6f
                0x72-0x7f
                0x80
                0x84-0x86
                0x88
                0x8c-0x8e
                0x90-0x9f
                0xa2-0xbf
                0xe0-0xef
                0x280-0x28f
                0x290-0x29f
                0x40b
                0x4d0-0x4d1
                0x4d6
                0x800-0x89f
                0x900-0x90f
                0x910-0x91f
                0xb00-0xb0f
                0xb20-0xb3f
                0xc00-0xc01
                0xc14
                0xc50-0xc51
                0xc52
                0xc6c
                0xc6f
                0xcd0-0xcd1
                0xcd2-0xcd3
                0xcd4-0xcd5
                0xcd6-0xcd7
                0xcd8-0xcdf
                0xfe00-0xfefe
            I/O memory addresses:
                0xc0000-0xcffff
                0xe0000-0xfffff
                0xc0000000-0xcfffffff
                0xe0000000-0xefffffff
                0xfec00000-0xffffffff
          cpu0 pnpinfo _HID=none _UID=0 at handle=\_PR_.P001
              ACPI I/O ports:
                  0x814
                  0x815
            acpi_perf0
            acpi_throttle0
                ACPI I/O ports:
                    0x810-0x813
            powernow0
            cpufreq0
          cpu1 pnpinfo _HID=none _UID=0 at handle=\_PR_.P002
            acpi_perf1
            powernow1
            cpufreq1
          pcib0 pnpinfo _HID=PNP0A03 _UID=0 at handle=\_SB_.PCI0
            pci0
                I/O ports:
                    0x7000-0x7003
                    0x8000-0x8007
                    0x9000-0x9003
                    0xa000-0xa007
              hostb0 pnpinfo vendor=0x1022 device=0x9601 subvendor=0x1849 subdevice=0x9601 class=0x060000 at slot=0 function=0 handle=\_SB_.PCI0.RS78
              pcib1 pnpinfo vendor=0x1849 device=0x9602 subvendor=0x1849 subdevice=0x9602 class=0x060400 at slot=1 function=0 handle=\_SB_.PCI0.P0P1
                pci1
                    I/O ports:
                        0xb000-0xb0ff
                    I/O memory addresses:
                        0xd0000000-0xdfffffff
                        0xfe700000-0xfe7fffff
                        0xfe8f0000-0xfe8fffff
                  vgapci0 pnpinfo vendor=0x1002 device=0x9710 subvendor=0x1849 subdevice=0x9710 class=0x030000 at slot=5 function=0 handle=\_SB_.PCI0.P0P1.IGFX
                    vgapm0
                      scpm0
                    drm0
              pcib2 pnpinfo vendor=0x1022 device=0x9603 subvendor=0x1849 subdevice=0x9601 class=0x060400 at slot=2 function=0 handle=\_SB_.PCI0.PCE2
                pci2
                    I/O ports:
                        0xc400-0xc41f
                        0xc800-0xc81f
                    I/O memory addresses:
                        0xfe960000-0xfe97ffff
                        0xfe9c0000-0xfe9dffff
                  em0 pnpinfo vendor=0x8086 device=0x105e subvendor=0x8086 subdevice=0x115e class=0x020000 at slot=0 function=0
                      Interrupt request lines:
                          256
                      I/O memory addresses:
                          0xfe9e0000-0xfe9fffff
                  em1 pnpinfo vendor=0x8086 device=0x105e subvendor=0x8086 subdevice=0x115e class=0x020000 at slot=0 function=1
                      Interrupt request lines:
                          257
                      I/O memory addresses:
                          0xfe980000-0xfe99ffff
              pcib3 pnpinfo vendor=0x1022 device=0x9609 subvendor=0x1849 subdevice=0x9601 class=0x060400 at slot=10 function=0 handle=\_SB_.PCI0.PCEA
                pci3
                    I/O ports:
                        0xd800-0xd8ff
                  re0 pnpinfo vendor=0x10ec device=0x8168 subvendor=0x1849 subdevice=0x8168 class=0x020000 at slot=0 function=0
                      Interrupt request lines:
                          258
                      I/O memory addresses:
                          0xfdff8000-0xfdffbfff
                          0xfdfff000-0xfdffffff
                    miibus0
                      rgephy0 pnpinfo oui=0x732 model=0x11 rev=0x2 at phyno=1
              atapci0 pnpinfo vendor=0x1002 device=0x4390 subvendor=0x1849 subdevice=0x4390 class=0x01018f at slot=17 function=0 handle=\_SB_.PCI0.SATA
                  Interrupt request lines:
                      22
                  I/O ports:
                      0x6000-0x600f
                  I/O memory addresses:
                      0xfe6ffc00-0xfe6fffff
                ata2 at channel=0
                  ad4
                    subdisk4
                ata3 at channel=1
                ata4 at channel=2
                ata5 at channel=3
              ohci0 pnpinfo vendor=0x1002 device=0x4397 subvendor=0x1849 subdevice=0x4397 class=0x0c0310 at slot=18 function=0 handle=\_SB_.PCI0.UHC1
                  Interrupt request lines:
                      16
                  I/O memory addresses:
                      0xfe6fe000-0xfe6fefff
                usbus0
                  uhub0
              ohci1 pnpinfo vendor=0x1002 device=0x4398 subvendor=0x1849 subdevice=0x4398 class=0x0c0310 at slot=18 function=1 handle=\_SB_.PCI0.UHC2
                  Interrupt request lines:
                      16
                  I/O memory addresses:
                      0xfe6fd000-0xfe6fdfff
                usbus1
                  uhub1
              ehci0 pnpinfo vendor=0x1002 device=0x4396 subvendor=0x1849 subdevice=0x4396 class=0x0c0320 at slot=18 function=2 handle=\_SB_.PCI0.UHC3
                  Interrupt request lines:
                      17
                  I/O memory addresses:
                      0xfe6ff800-0xfe6ff8ff
                usbus2
                  uhub2
              ohci2 pnpinfo vendor=0x1002 device=0x4397 subvendor=0x1849 subdevice=0x4397 class=0x0c0310 at slot=19 function=0 handle=\_SB_.PCI0.USB4
                  Interrupt request lines:
                      18
                  I/O memory addresses:
                      0xfe6fc000-0xfe6fcfff
                usbus3
                  uhub3
              ohci3 pnpinfo vendor=0x1002 device=0x4398 subvendor=0x1849 subdevice=0x4398 class=0x0c0310 at slot=19 function=1 handle=\_SB_.PCI0.UHC5
                  Interrupt request lines:
                      18
                  I/O memory addresses:
                      0xfe6fb000-0xfe6fbfff
                usbus4
                  uhub4
              ehci1 pnpinfo vendor=0x1002 device=0x4396 subvendor=0x1849 subdevice=0x4396 class=0x0c0320 at slot=19 function=2 handle=\_SB_.PCI0.UHC6
                  Interrupt request lines:
                      19
                  I/O memory addresses:
                      0xfe6ff400-0xfe6ff4ff
                usbus5
                  uhub5
              unknown pnpinfo vendor=0x1002 device=0x4385 subvendor=0x1849 subdevice=0x4385 class=0x0c0500 at slot=20 function=0 handle=\_SB_.PCI0.SMBS
              atapci1 pnpinfo vendor=0x1002 device=0x439c subvendor=0x1849 subdevice=0x439c class=0x01018a at slot=20 function=1 handle=\_SB_.PCI0.IDEC
                  I/O ports:
                      0x170-0x177
                      0x1f0-0x1f7
                      0x376
                      0x3f6
                      0xff00-0xff0f
                ata0 at channel=0
                    Interrupt request lines:
                        14
                ata1 at channel=1
                    Interrupt request lines:
                        15
              isab0 pnpinfo vendor=0x1002 device=0x439d subvendor=0x1849 subdevice=0x439d class=0x060100 at slot=20 function=3 handle=\_SB_.PCI0.SBRG
                isa0
                  orm0
                      I/O memory addresses:
                          0xd0000-0xd0fff
                      ACPI I/O memory addresses:
                          0xcf000-0xcffff
                  sc0
                  vga0
                      I/O ports:
                          0x3c0-0x3df
                      I/O memory addresses:
                          0xa0000-0xbffff
                  atkbdc0
                      ACPI I/O ports:
                          0x60
                          0x64
                    atkbd0
                        Interrupt request lines:
                            1
                    psm0
                  fdc0
                  uart1
                      Interrupt request lines:
                          3
                      I/O ports:
                          0x2f8-0x2ff
              pcib4 pnpinfo vendor=0x1002 device=0x4384 subvendor=0x0000 subdevice=0x0000 class=0x060401 at slot=20 function=4 handle=\_SB_.PCI0.P0PC
                pci4
                    I/O memory addresses:
                        0xfeb60000-0xfeb7ffff
                        0xfebc0000-0xfebdffff
                  em2 pnpinfo vendor=0x8086 device=0x107c subvendor=0x8086 subdevice=0x1476 class=0x020000 at slot=5 function=0
                      Interrupt request lines:
                          20
                      I/O ports:
                          0xe800-0xe83f
                      I/O memory addresses:
                          0xfebe0000-0xfebfffff
                  em3 pnpinfo vendor=0x8086 device=0x107c subvendor=0x8086 subdevice=0x1376 class=0x020000 at slot=6 function=0
                      Interrupt request lines:
                          21
                      I/O ports:
                          0xe400-0xe43f
                      I/O memory addresses:
                          0xfeb80000-0xfeb9ffff
              ohci4 pnpinfo vendor=0x1002 device=0x4399 subvendor=0x1849 subdevice=0x4399 class=0x0c0310 at slot=20 function=5 handle=\_SB_.PCI0.UHC7
                  Interrupt request lines:
                      18
                  I/O memory addresses:
                      0xfe6fa000-0xfe6fafff
                usbus6
                  uhub6
              hostb1 pnpinfo vendor=0x1022 device=0x1100 subvendor=0x0000 subdevice=0x0000 class=0x060000 at slot=24 function=0
              hostb2 pnpinfo vendor=0x1022 device=0x1101 subvendor=0x0000 subdevice=0x0000 class=0x060000 at slot=24 function=1
              hostb3 pnpinfo vendor=0x1022 device=0x1102 subvendor=0x0000 subdevice=0x0000 class=0x060000 at slot=24 function=2
              hostb4 pnpinfo vendor=0x1022 device=0x1103 subvendor=0x0000 subdevice=0x0000 class=0x060000 at slot=24 function=3
          acpi_sysresource0 pnpinfo _HID=PNP0C02 _UID=20 at handle=\_SB_.PCI0.RS78.BROD
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.PCE3
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.PCE4
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.PCE5
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.PCE6
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.PCE7
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.PCE9
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.PCEB
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.PCEC
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.IDEC.PRID
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.IDEC.PRID.P_D0
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.IDEC.PRID.P_D1
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.IDEC.SECD
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.IDEC.SECD.S_D0
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.IDEC.SECD.S_D1
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.SBAZ
          unknown pnpinfo _HID=PNP0000 _UID=0 at handle=\_SB_.PCI0.SBRG.PIC_
          atdma0 pnpinfo _HID=PNP0200 _UID=0 at handle=\_SB_.PCI0.SBRG.DMAD
          attimer0 pnpinfo _HID=PNP0100 _UID=0 at handle=\_SB_.PCI0.SBRG.TMR_
          atrtc0 pnpinfo _HID=PNP0B00 _UID=0 at handle=\_SB_.PCI0.SBRG.RTC0
              Interrupt request lines:
                  8
              I/O ports:
                  0x70-0x71
          unknown pnpinfo _HID=PNP0800 _UID=0 at handle=\_SB_.PCI0.SBRG.SPKR
          fpupnp0 pnpinfo _HID=PNP0C04 _UID=0 at handle=\_SB_.PCI0.SBRG.COPR
          unknown pnpinfo _HID=PNP0510 _UID=2 at handle=\_SB_.PCI0.SBRG.UAR2
          unknown pnpinfo _HID=PNP0700 _UID=0 at handle=\_SB_.PCI0.SBRG.FDC_
          acpi_hpet0 pnpinfo _HID=PNP0103 _UID=0 at handle=\_SB_.PCI0.SBRG.HPET
          acpi_sysresource1 pnpinfo _HID=PNP0C02 _UID=0 at handle=\_SB_.PCI0.SBRG.OMSC
          acpi_sysresource2 pnpinfo _HID=PNP0C02 _UID=16 at handle=\_SB_.PCI0.SBRG.RMSC
          ppc0 pnpinfo _HID=PNP0401 _UID=0 at handle=\_SB_.PCI0.SBRG.LPTE
              Interrupt request lines:
                  7
              DMA request lines:
                  3
              I/O ports:
                  0x378-0x37f
            ppbus0
              plip0
              lpt0
              ppi0
          unknown pnpinfo _HID=PNP0303 _UID=0 at handle=\_SB_.PCI0.SBRG.PS2K
          unknown pnpinfo _HID=PNP0F03 _UID=0 at handle=\_SB_.PCI0.SBRG.PS2M
          uart0 pnpinfo _HID=PNP0501 _UID=1 at handle=\_SB_.PCI0.SBRG.UAR1
              Interrupt request lines:
                  4
              I/O ports:
                  0x3f8-0x3ff
          acpi_sysresource3 pnpinfo _HID=PNP0C02 _UID=46 at handle=\_SB_.PCI0.SBRG.SIOR
          acpi_sysresource4 pnpinfo _HID=PNP0C02 _UID=17 at handle=\_SB_.PCI0.PCIE
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.SATA.PRID
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.SATA.PRID.P_D0
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.SATA.PRID.P_D1
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.SATA.SECD
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.SATA.SECD.S_D0
          unknown pnpinfo _HID=none _UID=0 at handle=\_SB_.PCI0.SATA.SECD.S_D1
          unknown pnpinfo _HID=AWY0001 _UID=0 at handle=\_SB_.AWY_
          acpi_sysresource5 pnpinfo _HID=PNP0C01 _UID=1 at handle=\_SB_.RMEM
          acpi_button0 pnpinfo _HID=PNP0C0C _UID=170 at handle=\_SB_.PWRB
          pci_link0 pnpinfo _HID=PNP0C0F _UID=1 at handle=\_SB_.LNKA
          pci_link1 pnpinfo _HID=PNP0C0F _UID=2 at handle=\_SB_.LNKB
          pci_link2 pnpinfo _HID=PNP0C0F _UID=3 at handle=\_SB_.LNKC
          pci_link3 pnpinfo _HID=PNP0C0F _UID=4 at handle=\_SB_.LNKD
          pci_link4 pnpinfo _HID=PNP0C0F _UID=5 at handle=\_SB_.LNKE
          pci_link5 pnpinfo _HID=PNP0C0F _UID=2 at handle=\_SB_.LNKF
          pci_link6 pnpinfo _HID=PNP0C0F _UID=3 at handle=\_SB_.LNKG
          pci_link7 pnpinfo _HID=PNP0C0F _UID=4 at handle=\_SB_.LNKH
          unknown pnpinfo _HID=PNP0C14 _UID=0 at handle=\AOD_
          acpi_timer0 pnpinfo unknown at unknown
              ACPI I/O ports:
                  0x808-0x80b
      
      

      As described in http://lists.freebsd.org/pipermail/freebsd-current/2012-January/031329.html unplugging and re-plugging the cable is not working.

      When i switch back to stable 2.0, the error is gone and the interface keeps up and running for weeks.

      Any suggestions or patches I could try? More infos needed?

      thanks and br
      stephan

      1 Reply Last reply Reply Quote 0
      • Z
        zenny
        last edited by

        Instead of struggling to make use of RealTek nic (which has very bad reputation of working with BSDs), I suggest you to install any Intel or BroadCom (the former preferred). They are not expensive and worth the investment. ;-)

        1 Reply Last reply Reply Quote 0
        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          @zenny:

          Instead of struggling to make use of RealTek nic (which has very bad reputation of working with BSDs), I suggest you to install any Intel or BroadCom (the former preferred). They are not expensive and worth the investment. ;-)

          Fixed that for you. :-)

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

          1 Reply Last reply Reply Quote 0
          • S
            stephan_
            last edited by

            Hi,

            since space is very rare, and i already have 2 dual-port NICs in place (2x WAN, 2x DMZ), the only NIC left is the onboard. I know, RT is not the first choice, but in my case, i have to use it.
            So are there no plans to investigate this issue or even provide a patch from the upstream project?
            I'm kinda worried, because using the stable images fix this issue and if the RC becomes final, I will not be the only one facing the RT issue.

            Just let me know, if I can help.

            br,
            stephan

            1 Reply Last reply Reply Quote 0
            • W
              wallabybob
              last edited by

              @stephan_:

              since space is very rare, and i already have 2 dual-port NICs in place (2x WAN, 2x DMZ), the only NIC left is the onboard.

              Depending on your bandwidth requirements, you could use a VLAN capable switch acting as a port multiplier for one of your existing NICs.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                That's a small patch from a good while ago? Are you sure it didn't make it into 8.3?
                Worst case you can always compile your own kernel module with that patch and load it.

                Steve

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                • Z
                  zenny
                  last edited by

                  @stephan_:

                  Hi,

                  since space is very rare, and i already have 2 dual-port NICs in place (2x WAN, 2x DMZ), the only NIC left is the onboard. I know, RT is not the first choice, but in my case, i have to use it.
                  So are there no plans to investigate this issue or even provide a patch from the upstream project?
                  I'm kinda worried, because using the stable images fix this issue and if the RC becomes final, I will not be the only one facing the RT issue.

                  Just let me know, if I can help.

                  br,
                  stephan

                  The easiest and more reliable would be go for two quad-port intel/broadcom NIC (a bit expensive option but worth your time, imho). Forget about RealTek it gave me immense problem in the past and lost several hours to make it work, fyi.

                  FreeBSD 9.1 does not seem to have this problem (http://forums.nas4free.org/viewtopic.php?f=58&t=953#p3465), but pfSense 2.1 is still based on FreeBSD 8.3!

                  According to jimp (read somewhere in the forum), the next version of pfSense would be based on FreeBSD 10 as the pfSense developers are skipping v 9.x!

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                  • S
                    stephan_
                    last edited by

                    @wallabybob:

                    Depending on your bandwidth requirements, you could use a VLAN capable switch acting as a port multiplier for one of your existing NICs.

                    Yes, it would be a nice workaround, but streaming from and to the mediaservers in the DMZ would be slowed down. Not that it would take the full Gbit link, but I gave it a try before I bought 2 dual port NICs ;)

                    @zenny:

                    The easiest and more reliable would be go for two quad-port intel/broadcom NIC (a bit expensive option but worth your time, imho). Forget about RealTek it gave me immense problem in the past and lost several hours to make it work, fyi.

                    Well, then i will have to buy one or build a new box.

                    @zenny:

                    FreeBSD 9.1 does not seem to have this problem (http://forums.nas4free.org/viewtopic.php?f=58&t=953#p3465), but pfSense 2.1 is still based on FreeBSD 8.3!

                    According to jimp (read somewhere in the forum), the next version of pfSense would be based on FreeBSD 10 as the pfSense developers are skipping v 9.x!

                    Thanks for this info :) But it will take much too long to wait for the next release ;)

                    br,
                    stephan

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