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    NanoBSD upgrade package reinstallation fails.

    2.1 Snapshot Feedback and Problems - RETIRED
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    • R
      rosmaniac
      last edited by

      I'm testing out pfSense 2.1, nanoBSD 1G on an internal USB stick, on a couple of Intel server boxes (ServerBoard 5000PSL with dual dual-core 3.2GHz Xeons, on-the-motherboard USB socket) for a multi-wan and HA setup.

      Twice now, when upgrading to latest with the autoupdater I've lost all installed packages (and twice is all of the autoupdates I've done thus far…..).  Here's the relevant section from the serial console log:

      One moment please, reinstalling packages...
       >>> Trying to fetch package info...
       >>> Unable to communicate with www.pfsense.com. Please verify DNS and interface configuration, and that pfSense has functional Internet connectivity.
      Starting syslog...done.
      
      

      Ok, so is there a way of getting this to install once the system is 'fully up' since I can easily ping www.pfsense.com from the web GUI:

      PING www.pfsense.org (192.207.126.26): 56 data bytes
      64 bytes from 192.207.126.26: icmp_seq=0 ttl=47 time=44.056 ms
      64 bytes from 192.207.126.26: icmp_seq=1 ttl=47 time=43.627 ms
      64 bytes from 192.207.126.26: icmp_seq=2 ttl=47 time=43.753 ms
      
      --- www.pfsense.org ping statistics ---
      3 packets transmitted, 3 packets received, 0.0% packet loss
      round-trip min/avg/max/stddev = 43.627/43.812/44.056/0.180 ms
      
      

      Is there a timeout or something that can be adjusted, or why isn't the box seeing www.pfsense.com when it needs to see it during package reinstall?

      I'm on the current version:

      2.1-RC0 (amd64)
      built on Thu Jul 25 16:29:19 EDT 2013
      FreeBSD 8.3-RELEASE-p8

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        What kind of WAN do you have? Static IP? DHCP? PPPoE?

        What are your DNS servers set to? Manually configured IPs? Or obtained via DHCP/PPPoE?

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        • R
          rosmaniac
          last edited by

          First, thanks for the reply.

          Second, all DNS servers are set manually, and the LAN and both WANs have static IPs.  No DHCP running for this box.

          Are there any logging options I can enable or log files I can send that will assist in further troubleshooting?

          The interfaces are connected to three GigabitEthernet ports on a Cisco 7609 router, Supervisor 720, IOS 12.2(33)SRD.  The WAN ports are 1000Base-SX Intel 'legacy' PRO/1000 PCI-X cards, and the LAN is an on-motherboard Intel PRO/1000.  Portfast is not enabled on the 7609, so the ports go through spanning-tree negotiation (perhaps the package re-install phase is happening before the gig ports on the 7609  fully transition into spanning-tree forwarding state? I can enable portfast for testing…..).

          Target for this pfSense is to be one of a pair of HA firewalls with WAN load balancing for traffic up to 1Gb/s.  The other box has a dual port SysKonnect SX card (and I chose pfSense over Vyatta in part because the Alt-Q drivers' support of the SK984x is usable in pfSense and not even present in Vyatta, and HA and multi-WAN seem to be far more robust in pfSense, many thanks to the developers!).

          I chose the nanoBSD variant for two reasons: one, these boxes had no hard drives but have on-motherboard USB ports; two, a mostly read-only operation really appeals to my IT security side.

          Anyway, let me know if you need more info or have options you'd like me to test.

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            I'd say it's the lack of portfast causing you to not have connectivity while booting if it's blocking your port for STP.

            On something like ALIX the boot is slow enough that it doesn't matter but on a higher-end machine it gets to that point before the port has a chance to transition.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

            1 Reply Last reply Reply Quote 0
            • R
              rosmaniac
              last edited by

              Portfast results:

              Well, I watched the Cisco 7609's console and during the post update reboot did not see the port cycle with portfast enabled.  It successfully re-installed a package this time.  It was kindof odd to not see the port go down then back up; I'm going to try that again with portfast off to make sure it 'leaves the bridge' when the box reboots.

              If so, then portfast fixes it; good thing I don't need bridged interfaces.

              Yes, this 3.2GHz twin dual-core box boots very quickly, even from USB flash, and without portfast the typical cisco port won't go into spanning-tree forwarding mode for thirty seconds or more.

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