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    Crash

    2.1 Snapshot Feedback and Problems - RETIRED
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    • M
      maverick_slo
      last edited by

      Hi!
      I just had a crash…
      I sent crash report from my box 2 minutes ago.
      Can someone please check it out and let me know what went wrong?

      I have no crash file, I deleted it after sending...

      Many thanks!

      1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        kernel trap 12 with interrupts disabled
        
        Fatal trap 12: page fault while in kernel mode
        cpuid = 0; apic id = 00
        fault virtual address   = 0x38
        fault code              = supervisor read, page not present
        instruction pointer     = 0x20:0xc0aac287
        stack(pointer           = 0x28:0xc4785bdc
        frame pointer           = 0x28:0xc4785c2c
        code segment            = base 0x0, limit 0xfffff, type 0x1b
                                = DPL 0, pres 1, def32 1, gran 1
        processor eflags        = resume, IOPD = 0
        current process         = 11 (idle: cpu0)
        
        Fatal double fault:
        eip = 0xc0e86789
        esp = 0xc470588c
        ebp = 0xc47858e4
        cpuid = 0; apic id = 00
        panic: double fault
        cpuid = 0
        Uptime: 2d19h51m13s
        
        db:0:kdb.enter.default>  show pcpu
        cpuid        = 0
        dynamic pcpu = 0x30d100
        curthread    = 0xc49948a0: pid 11 "idle: cpu0"
        curpcb       = 0xc4785d80
        fpcurthread  = none
        idlethread   = 0xc49948a0: tid 100003 "idle: cpu0"
        APIC ID      = 0
        currentldt   = 0x50
        db:0:kdb.enter.default>  bt
        Tracing pid 11 tid 100003 td 0xc49948a0
        tc_windup(c4785c4c,c0a53787,0,c4785c94,c158e560,...) at tc_windup+0x17
        tc_ticktock(0,c4785c94,c158e560,27,c4785c64,...) at Script command 'bt' returned error
        

        Could be BIOS/ACPI or clock related ("tc" in this case is timecounter)

        Though I would seriously start to doubt the hardware if this is happening randomly and it worked fine before.

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        • M
          maverick_slo
          last edited by

          Huh OK, this is first time this happened…
          Probably old HW...

          1 Reply Last reply Reply Quote 0
          • M
            maverick_slo
            last edited by

            Hi!

            Just one more question…
            If this happens again, is there a way that pfsense would automatically reboot itself?

            Regards,
            M

            1 Reply Last reply Reply Quote 0
            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              Normally it will automatically reboot itself after such a crash.

              Are you on NanoBSD? Or a full install?

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

              Need help fast? Netgate Global Support!

              Do not Chat/PM for help!

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              • M
                maverick_slo
                last edited by

                I`m on full install, when this happened, firewall did not rebooted itself unfortunatley…

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  Did you install from iso/memstick or OVA?
                  Did you do a custom install?

                  The only way it might have not rebooted is if you didn't make any swap space for the crash dumps, though it should be doing that either way.

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                  Need help fast? Netgate Global Support!

                  Do not Chat/PM for help!

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                  • M
                    maverick_slo
                    last edited by

                    Huh I installed from ISO, it was full default install on 80GB disk…

                    1 Reply Last reply Reply Quote 0
                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      Custom install or a quick/easy install?

                      What does this show?

                      swapinfo
                      
                      sysctl debug.ddb
                      

                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                      Need help fast? Netgate Global Support!

                      Do not Chat/PM for help!

                      1 Reply Last reply Reply Quote 0
                      • M
                        maverick_slo
                        last edited by

                        Ummm it just happened again jimp!
                        1 week almost preciese timing and my box is locked again.
                        oh crap :S

                        I have to come home from work, then I`ll be able to see output of those commands…

                        Offtopic:
                        I have pppoe connection and another Hyper-V pfsense VM....
                        Can I do a redundant situation in case of HW is locked up like now?

                        Thanks!

                        1 Reply Last reply Reply Quote 0
                        • R
                          raclure
                          last edited by

                          Maybe it has nothing to do with your problem, but haven't you set RAM disks? (System->Advanced->Miscellanous : RAM Disk Settings (Reboot to Apply Changes) ) ?

                          1 Reply Last reply Reply Quote 0
                          • M
                            maverick_slo
                            last edited by

                            I have just submitted new crash log for inspection…

                            1 Reply Last reply Reply Quote 0
                            • M
                              maverick_slo
                              last edited by

                              Hi guys!

                              It was borked MB. I tried to upgrade to latest version and it borked kernel as well…  I had non bootable HDD, I replaced everything
                              managed to rescue config.xml and now I`m up and running again :)

                              I have just one question though...
                              I rescued config.xml, can I somehow rescue RRD graph data too?
                              I have old HDD which is working OK but new system is now on other HDD...

                              Thanks!

                              1 Reply Last reply Reply Quote 0
                              • G
                                gogol
                                last edited by

                                They are in /var/db/rrd

                                1 Reply Last reply Reply Quote 0
                                • M
                                  maverick_slo
                                  last edited by

                                  Thanks gogol!

                                  Do I just copy/paste to new HDD and thats it?

                                  Regards,
                                  M

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    gogol
                                    last edited by

                                    You will overwrite what was created of course

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      maverick_slo
                                      last edited by

                                      It turned out that motherboard was to blame…
                                      From 4 on-board ports 2 were giving me send/receive errors...
                                      I bought new system with intel d2500cce which should last longer that this one (2 yrs)...

                                      Thanks all!

                                      1 Reply Last reply Reply Quote 0
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