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Fresh install cant access a site

Scheduled Pinned Locked Moved General pfSense Questions
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  • B
    brebix
    last edited by Sep 26, 2013, 12:21 AM

    fresh install to see if i could resolve this issue I cannot get to http://mailbeez.com/ response in browser is The server at mailbeez.com is taking too long to respond.

    I have tried a lot of suggestions regarding similar issues posted throughout this thread but I can not figure this one out.

    setup is basic just installed no rules nothing additional has been done.

    I work for the ISP where I live as a service technician so I have 4 active modems in which i can connect directly to I can connect mailbeez.com. Also when hooked to a regular SOHO router linksys e4200 I can connect to that site.
    I only have this issue when connected through my LAN–>pfsense-->WAN

    I have been a user and donator since 2011 version 2.0 was released I always have been able to find my answers by going to this forum except for this issue has me confused.

    Proto Source -> Router -> Destination State
    tcp 176.9.124.20:80 <- 192.168.1.103:15714 CLOSED:SYN_SENT
    tcp 192.168.1.103:15714 -> X.X.X.X:15468 -> 176.9.124.20:80 SYN_SENT:CLOSED
    tcp 176.9.124.20:80 <- 192.168.1.103:15715 CLOSED:SYN_SENT
    tcp 192.168.1.103:15715 -> X.X.X.X:52774 -> 176.9.124.20:80 SYN_SENT:CLOSED

    Thanks in advanced
    Ray

    1 Reply Last reply Reply Quote 0
    • K
      kejianshi
      last edited by Sep 26, 2013, 12:29 AM

      Weird.  All other sites work for you?

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      • B
        brebix
        last edited by Sep 26, 2013, 12:43 AM

        @kejianshi:

        Weird.  All other sites work for you?

        Yes sir no other site gives me this issue.

        Its on all my nodes in my network (tablet, PC, Mac, Iphone, Laptop) when routed through pfsense. Other access links in my home they all can go to that site.

        It keep thinking it has something to do with the fact that the server response when pinged even from outside my firewall on a different access link the response times are like so.

        Approximate round trip times in milli-seconds:
            Minimum = 134ms, Maximum = 137ms, Average = 135ms

        But then again I can access every other slow loading page I have encountered so don't know what makes this one different.

        1 Reply Last reply Reply Quote 0
        • K
          kejianshi
          last edited by Sep 26, 2013, 12:51 AM

          You are running a proxy server on pfsense right?

          1 Reply Last reply Reply Quote 0
          • B
            brebix
            last edited by Sep 26, 2013, 1:13 AM

            @kejianshi:

            You are running a proxy server on pfsense right?

            Nope just wiped the HD and did a fresh install configured DHCP on the LAN verified internet access and attempted to go to that web page and failed. No squid or other packages have been installed yet.

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            • K
              kejianshi
              last edited by Sep 26, 2013, 1:37 AM

              Weird - Seems like a DNS issue but its quite selective.

              1 Reply Last reply Reply Quote 0
              • B
                brebix
                last edited by Sep 26, 2013, 2:58 AM

                @kejianshi:

                Weird - Seems like a DNS issue but its quite selective.

                wouldn't going to the sites IP in a web browser negate a DNS issue if it yields the same results connection time out? http://176.9.124.20

                1 Reply Last reply Reply Quote 0
                • K
                  kejianshi
                  last edited by Sep 26, 2013, 3:15 AM

                  No - Because when I go directly to the IP, it times me out but when I use the normal web name it doesn't.

                  I assume this is something to do with them maybe having a proxy in front of their site.

                  can you go to www.hulu.com ???

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                  • B
                    brebix
                    last edited by Sep 26, 2013, 3:22 AM

                    @kejianshi:

                    No - Because when I go directly to the IP, it times me out but when I use the normal web name it doesn't.

                    I assume this is something to do with them maybe having a proxy in front of their site.

                    can you go to www.hulu.com ???

                    yea www.hulu.com works fine loaded up fast

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                    • K
                      kejianshi
                      last edited by Sep 26, 2013, 3:27 AM

                      Very weird.  What is the exact error you get when you try to browse the site?

                      1 Reply Last reply Reply Quote 0
                      • B
                        brebix
                        last edited by Sep 26, 2013, 3:33 AM

                        @kejianshi:

                        Very weird.  What is the exact error you get when you try to browse the site?

                        The connection has timed out

                        The server at www.mailbeez.com is taking too long to respond.

                        The site could be temporarily unavailable or too busy. Try again in a few
                            moments.
                          If you are unable to load any pages, check your computer's network
                            connection.
                          If your computer or network is protected by a firewall or proxy, make sure
                            that Firefox is permitted to access the Web.

                        1 Reply Last reply Reply Quote 0
                        • K
                          kejianshi
                          last edited by Sep 26, 2013, 3:36 AM

                          Are you running any country blockers or IP blockers or anything?  No SNORT?

                          1 Reply Last reply Reply Quote 0
                          • C
                            chpalmer
                            last edited by Sep 26, 2013, 3:38 AM

                            Go to your gui / Diagnostics/ DNS lookup

                            diag_dns.php

                            Enter mailbeez.com there and see what you get.

                            Triggering snowflakes one by one..
                            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                            1 Reply Last reply Reply Quote 0
                            • K
                              kejianshi
                              last edited by Sep 26, 2013, 3:40 AM

                              BTW - Just to be sure, www.mailbeez.com isn't your site is it?

                              1 Reply Last reply Reply Quote 0
                              • B
                                brebix
                                last edited by Sep 26, 2013, 3:59 AM

                                @chpalmer:

                                Go to your gui / Diagnostics/ DNS lookup

                                diag_dns.php

                                Enter mailbeez.com there and see what you get.

                                DNS forwarder on same result
                                Server Query time
                                127.0.0.1    8 msec
                                8.8.8.8 30 msec
                                8.8.4.4 31 msec

                                DNS forwarder off same result
                                Server Query time
                                8.8.8.8 50 msec
                                8.8.4.4 32 msec

                                MY ISP DNS same results (holy cow latency)
                                Server       Query time
                                65.32.1.65 256 msec
                                65.32.1.70 268 msec

                                1 Reply Last reply Reply Quote 0
                                • B
                                  brebix
                                  last edited by Sep 26, 2013, 4:00 AM

                                  @kejianshi:

                                  Are you running any country blockers or IP blockers or anything?  No SNORT?

                                  Fresh install LAN and wan default settings no packages yet

                                  1 Reply Last reply Reply Quote 0
                                  • B
                                    brebix
                                    last edited by Sep 26, 2013, 4:00 AM

                                    @kejianshi:

                                    BTW - Just to be sure, www.mailbeez.com isn't your site is it?

                                    I wish lol

                                    1 Reply Last reply Reply Quote 0
                                    • K
                                      kejianshi
                                      last edited by Sep 26, 2013, 4:45 AM Sep 26, 2013, 4:14 AM

                                      The route from you to them is probably broken somewhere along the way. 
                                      Lets see.

                                      run this command from linux terminal

                                      mtr -c 25 –report -n mailbeez.com

                                      (If you don't have linux handy, you can go to packages and install mtr-nox11, then go into the shell and run that command.  Hopefully we will see where things are broken.)

                                      Edit:  You can also run that command from diagnostics > mtr in the pfsense web gui.  (after you install the package)

                                      then just drop in mailbeez.com in the top blank and 25 in the count blank then run and wait for results.

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                                      • C
                                        chpalmer
                                        last edited by Sep 26, 2013, 4:24 AM

                                        @brebix:

                                        @chpalmer:

                                        Go to your gui / Diagnostics/ DNS lookup

                                        diag_dns.php

                                        Enter mailbeez.com there and see what you get.

                                        DNS forwarder on same result
                                        Server Query time
                                        127.0.0.1    8 msec
                                        8.8.8.8 30 msec
                                        8.8.4.4 31 msec

                                        DNS forwarder off same result
                                        Server Query time
                                        8.8.8.8 50 msec
                                        8.8.4.4 32 msec

                                        MY ISP DNS same results (holy cow latency)
                                        Server       Query time
                                        65.32.1.65 256 msec
                                        65.32.1.70 268 msec

                                        What IP address did it give you?

                                        Trivial I know but it all the clues…

                                        Triggering snowflakes one by one..
                                        Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                        1 Reply Last reply Reply Quote 0
                                        • B
                                          brebix
                                          last edited by Sep 26, 2013, 5:06 AM Sep 26, 2013, 5:00 AM

                                          @kejianshi:

                                          The route from you to them is probably broken somewhere along the way. 
                                          Lets see.

                                          run this command from linux terminal

                                          mtr -c 25 –report -n mailbeez.com

                                          (If you don't have linux handy, you can go to packages and install mtr-nox11, then go into the shell and run that command.  Hopefully we will see where things are broken.)

                                          lol read my mind was running mtr as you edited that

                                          I didn't want to physically move so I used winmtr

                                          not to interesting results
                                          |–----------------------------------------------------------------------------------------|
                                          |                                      WinMTR statistics                                  |

                                          Host              -  % Sent Recv Best Avrg Wrst Last
                                          192.168.1.1 -    0 26 26 0 0 0 0
                                          No response from host - 100 6 0 0 0 0 0
                                          71.44.1.106 -    0 26 26 7 9 16 8
                                          72.31.211.158 -  0 26 26 11 17 25 13
                                          72.31.2.146 -    0 26 26 12 18 26 20
                                          72.31.208.2 -    0 26 26 9 14 20 17
                                          4.68.70.149 -    0 26 26 8 12 47 12
                                          4.69.148.213 -    0 26 26 124 128 135 127
                                          4.69.151.254 -    0 26 26 127 131 137 129
                                          4.69.140.142 -    0 26 26 125 128 137 125
                                          4.69.148.253 -    0 26 26 125 128 134 126
                                          4.69.132.86 -    0 26 26 127 129 137 127
                                          4.69.134.134 -    0 26 26 128 131 141 129
                                          4.69.134.149 -    0 26 26 124 131 143 131
                                          4.69.137.61 -    0 26 26 127 131 137 130
                                          4.69.143.137 -    0 26 26 124 127 133 129
                                          4.69.140.6 -      0 26 26 124 128 141 125
                                          4.69.154.75 -    0 26 26 130 133 173 132
                                          195.16.162.254 -    0 26 26 129 133 154 129
                                          213.239.245.25 -    0 26 26 131 133 141 131
                                          213.239.245.30 -    0 26 26 133 135 141 133
                                          213.239.245.90 -    5 22 21 0 136 146 136
                                          213.239.244.51 -    0 26 26 136 138 144 139
                                          176.9.124.20 -    0 26 26 134 136 145 138
                                          ________________________________________________ ______ ______ ______ ______ ______ ______

                                          However check this out I drew up a diagram real quick
                                          it seems that when my staticly assigned IP is my GW connected to my pfsense box I cannot access the site. However with my PC connected direct to the modem with the same static IP and GW information it works fine.

                                          Just for the hell of it I threw in a residential modem with a publicly assigned dynamic IP from ISP and hooked that up to my pfsense box.... Guess what works fine

                                          The mtr results on the residential modem with a publicly assigned dynamic IP
                                          Same results more or less
                                          |------------------------------------------------------------------------------------------|
                                          |                                      WinMTR statistics                                  |

                                          Host              -  % Sent Recv Best Avrg Wrst Last
                                          192.168.1.1 -    0 25 25 0 0 1 0
                                          No response from host -  100 6 0 0 0 0 0
                                          71.44.1.106 -    0 25 25 8 11 18 12
                                          72.31.211.158 -    0 25 25 10 17 25 13
                                          72.31.210.239 -    0 25 25 12 19 29 15
                                          72.31.208.2 -    0 25 25 13 18 26 18
                                          4.68.70.149 -    5 22 21 0 12 25 12
                                          4.69.148.213 -    0 25 25 129 132 137 133
                                          4.69.151.254 -    0 25 25 129 134 145 131
                                          4.69.140.142 -    0 25 25 131 135 145 143
                                          4.69.148.253 -    0 25 25 126 129 136 129
                                          4.69.132.86 -    0 25 25 129 132 138 129
                                          4.69.134.138 -    0 25 25 128 132 142 139
                                          4.69.134.153 -    0 25 25 127 131 139 133
                                          4.69.137.53 -    0 25 25 130 132 138 134
                                          4.69.143.141 -    0 25 25 129 132 137 131
                                          4.69.140.14 -    0 25 25 130 133 143 134
                                          4.69.154.203 -    0 25 25 126 129 134 129
                                          195.16.162.254 -    0 25 25 136 142 174 137
                                          213.239.245.25 -    5 22 21 0 135 139 133
                                          213.239.245.30 -    0 25 25 138 141 150 139
                                          213.239.245.90 -    0 25 25 139 142 149 144
                                          213.239.244.19 -    4 25 24 136 140 152 144
                                          176.9.124.20 -    0 25 25 135 138 144 140
                                          ________________________________________________ ______ ______ ______ ______ ______ ______

                                          diagram attached does not have the PC connected to the modem and the firewall with the same static I drew that to show that it works direct to modem with IP in NIC and same IP in pfsense wouldnt let me go to that one damn site.

                                          WTF.JPG_thumb
                                          WTF.JPG

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