Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    System freeze with 2.1-RELEASE

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    37 Posts 13 Posters 8.0k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • K
      kejianshi
      last edited by

      Yeah - In that case I'm not sure whats up?  And with no error messages its abit hard to figure out I imagine.  Sucks.

      1 Reply Last reply Reply Quote 0
      • S
        Supermule Banned
        last edited by

        Seems that 2.1 is alot more picky with hardware than 2.0.x was.

        Its should actually be the other way round…

        1 Reply Last reply Reply Quote 0
        • K
          kejianshi
          last edited by

          I didn't want to be the one to bring that up again, but yeah…  Thats true.
          I think it will get patched quick.

          1 Reply Last reply Reply Quote 0
          • S
            Supermule Banned
            last edited by

            I believe so too.

            What power-scheme is the OP running?? When booting in, then it would be nice to know what scheme he is running and if he had tried with other options?

            1 Reply Last reply Reply Quote 0
            • K
              kejianshi
              last edited by

              Not sure - Given the number of people having issues, I might advise to wait for the next patch and try again then.  2.03 was pretty stable for me.

              1 Reply Last reply Reply Quote 0
              • S
                Supermule Banned
                last edited by

                I run 2.0.3 and dont intend to upgrade for that exact reason. Since the mainpart of mine are running in production, I cant afford to be the testbed for something thats not rock solid.

                I have had 2.1 running in test environments and it works reasonably well. Since you know I use PPTP, it seems a little flaky in 2.1. And then my widescreen theme didnt work and that was a major bummer…

                1 Reply Last reply Reply Quote 0
                • D
                  darwinmach
                  last edited by

                  I can confirm I have the exact same issue. System completely unresponsive as well. From the console, the screen just shows the login prompt, but no keyboard events get registered, not even the caps lock, etc.

                  1 Reply Last reply Reply Quote 0
                  • M
                    Michael Sh.
                    last edited by

                    I can confirm too. I have 2 different boxes with same issue. Easy way to freeze the kernel in my case is using IGMPv2 on WAN + multicast.

                    1 Reply Last reply Reply Quote 0
                    • 2
                      292957
                      last edited by

                      I'm on the same boat! I have two almost identical hardware boxes and one of them keep on hanging randomly since 2.1 upgrade (more than 10 times now).  Before that they've been running v2.x for years without ANY problem.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        A random lockup could be any number of things so although these all appear to be the same situation you need to bare in mind they may be completely unrelated. If we assume they do they have a common cause if must be something fairly unusual to have not shown up in beta testing. Is there some commonality between your setups? Michael Sh. mentions multicast, are any of the rest of you in a multicast environment? Are you all running older hardware like the OP?

                        Steve

                        1 Reply Last reply Reply Quote 0
                        • M
                          Michael Sh.
                          last edited by

                          I have been observing this problem on 2.1. Since May 2012, when I became interested in the multicast.
                          For a long time trying to figure out what the reason, but so far without success. I have a lot pfsens'es under the supervision of an entirely different platforms, but for experiments using two home boxes:
                          Intel H55 - CPU G6950 2.80GHz - 2G RAM - re + em
                          Zotac NVIDIA nForce MCP79 (7A?) - CPU U2300 1.20GHz - 4G RAM - em + nfe + ath
                          Provider routers - Brocade Communications Systems, Inc.

                          My ISP uses IGMPv2 for muiticast IP-TV and I use Local Peer Discovery (Transmission daemon). Sysctl net.inet.igmp.default_version=2 does not work as expected, so allow the passage of IGMP on the WAN. Kernel switches WAN to IGMPv2 and all works from 12 hours to about 5 days.
                          Enough to freeze two conditions - permits IGMP on WAN and permits LPD in Transmission. Without this uptime may be monthes.

                          I was really hoping that 2.1 will be released on the basis of 8.4, as there are many changes in the locking in TCP/IP - maybe it would take away the problem. Maybe not just this one. For example crashes the kernel in the presence of IPv6 traffic and reconfigure the interface simultaneously.

                          Edit:
                          Both work on 2.1 amd64 from ALPHA. On the first enabled hardware whatchdog. How to use hardware whatchdog on NVIDIA nForce MCP79/7A I have never found. If someone tell me will be happy.

                          1 Reply Last reply Reply Quote 0
                          • L
                            Luzemario
                            last edited by

                            Hi guys,

                            I was absent for some time since I downgraded to 2.1-RC2 (fully removed RELEASE and installed a clean RC2).  All things are nice since then. So I wondering how do I do to debug what is the trouble. I wanna help to catch this bug, but since my system crashes with no info, I don't know how to start.

                            I already changed some bits of hardware (as NIC and other cards in PCI slots) and started with clean pfsense config, with no success. System hangs randomly. Sometimes it stays for 24 hours or more, sometimes it hangs on boot when kernel loads and first pfSense logo is shown. I have no ideas at this time.

                            My friend has other different machine and had same issue. I took my CD to him. So where are the old snapshots? I want to burn another CD of 2.1-RC2 in case of trouble.

                            Cheapest hosting - Bom e barato! - www.luzehost.com.br :D

                            1 Reply Last reply Reply Quote 0
                            • T
                              Toyer
                              last edited by

                              I'm in the same boat. Pfsense seems to completely lock up after some time. In my case "seems" is the right word because the box is still somewhat responsive - it only takes a long amount of time to respond (over a minute to register a single keystroke) in the shell.
                              Any attempts to remotely connect to the box time out, only local shell works when you have activated it before the "hang" and then I have to be extremely patient to be able to enter anything….
                              I did some troubleshooting and found out that at least in my case it has to do with traffic shaping obviously.
                              I removed package after package retesting - ruled all out.

                              Entering pfSsh.php playback removeshaper in the shell (oh man that took a long time) brought the box back to life.
                              Baffled me so i had the machine running for over 2 days without TS, not a single "hang".
                              Recreated TS with wizard (dedicated links) and box ran fine for about 2-3h then perceived "hang".
                              I have not yet made a fresh install of 2.1 on the affected machine. I did a fresh install on an older test machine (same main board, same NICs, slower processor, only 1Gb of RAM instead of 8, HDD instead of SSD) and restored my config from the troublesome machine. I could reproduce the behavior there although after a much extended period of time (perceived hang occurred after about 8h).

                              Syslog does not show any Info that would shed light to the matter on any of the both machines. What can I do to troubleshoot the matter further?

                              1 Reply Last reply Reply Quote 0
                              • C
                                charliem
                                last edited by

                                @Luzemario:

                                I was absent for some time since I downgraded to 2.1-RC2 (fully removed RELEASE and installed a clean RC2).  All things are nice since then. So I wondering how do I do to debug what is the trouble. I wanna help to catch this bug, but since my system crashes with no info, I don't know how to start.

                                IIRC there were a large number of daily snapshots that were called RC1 and RC2, so that makes bisecting between a problem release and a good release much more difficult.  If you know the date of your RC2 that works, you could look through the patch activity on redmine between that date and 2.1 release date for non-trivial patches.  But without old snapshots available, it's tough to bisect.

                                1 Reply Last reply Reply Quote 0
                                • D
                                  DeCex
                                  last edited by

                                  I ran to to issue too after new 4GB nanoBSD flash install + restore backup froom previuos build. I had to reboot to get into webconsole. I got tired reset to 'Factory default' from webconsole and reconfig LAN/WAN nic after reboot. Iv new NATd things needed. Now it have been running fine like prevouos build without issue. Hope this fix the hang and non-respond and high fan problem iv had. I thought i share this issue perhaps helps you guys.

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    jape
                                    last edited by

                                    I have the same issue since i upgraded to 2.1 RELEASE. I've been using the 2.1 snapshots before that and everything was perfectly fine. Can someone refer me to a download page for the old 2.1 snapshots, i can't find them anywhere on the site?

                                    Last night i downgraded to

                                    2.1-BETA1 (i386)
                                    built on Mon Apr 29 20:54:19 EDT 2013
                                    FreeBSD 8.3-RELEASE-p8

                                    because it was the only thing i have on cd and i know it doesn't freeze.

                                    1 Reply Last reply Reply Quote 0
                                    • echel0nE
                                      echel0n
                                      last edited by

                                      I've been having the same issues where the box will just lockup and become unresponsive to keyboard commands, using bge interface with vlans for both lan and wan connects along with ipv6 connectivity from he.net and igmproxy for iptv service in the house.

                                      Was working great on the pfsense-2.1 snapshots before the release edition came out so not sure what would be causing the issues but I hope it gets resolved soon as this just is to unstable to continue using like this even in a home enviroment.

                                      I however have just switched from i386 to amd64 arch so will be interested to see if it resolves it self now after a fresh install and config restore, uptime usally lasts for 5 days tops and they dies.

                                      I was remote syslog'n to try and catch any errors before the freeze but found nothing in the logs to pinpoint anything down.

                                      Thanks

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        What does your memory usage look like? Some people have been seeing a memory leak that might exhibit like this.
                                        Do you have a console connected to the box? Are you seeing a kernel panic? Anything else on the console that doesn't make it into the logs?

                                        Steve

                                        1 Reply Last reply Reply Quote 0
                                        • echel0nE
                                          echel0n
                                          last edited by

                                          No memory leak from what I can see and console looks just fine so not sure what it is that causes this freeze but it happened again so I had to hard reset the box and then like less then a hour went by and it froze up again so it seems like its getting worse.

                                          What snapshot from the 2.1 branch does not have this freezing in it cause I would love to switch back to it so I don't have to have all this downtime.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            I have no idea, all my 2.1 boxes are running fine.
                                            Are you running 64bit? Perhaps try 32bit. Edit: forget that I see you already tried it.

                                            Steve

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.