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    WAN interface never recovers after link loss and restore

    Scheduled Pinned Locked Moved General pfSense Questions
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    • H
      HaburGate
      last edited by

      I'm seeing a consistent issue after the 2.0.3 to 2.1-RELEASE upgrade where if pfSense loses the Ethernet link on its WAN interface for whatever reason (cable unplugged, etc), it will never recover the connection when the link is restored. I see this on my WAN gateway interface very consistently, and only after the 2.0.3 –> 2.1 upgrade.

      The link lights on the NIC will briefly flash and then go dark in a consistent pattern that repeats indefinitely, and this behavior only goes away if I power-cycle the firewall.

      I've noticed this issue posted elsewhere on the forums, is this a known bug or am I seeing a mostly-isolated issue? Is there any remediation?

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      • N
        nothing
        last edited by

        Looks like driver issue. Could you try with different NIC?

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        • H
          HaburGate
          last edited by

          I can't test with a different NIC unfortunately; both are Intel NIC's built into the motherboard. But it definitely never happened in 2.0.3, so I'm assuming it's a software/driver issue like you said.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            What are you seeing in the logs? What WAN type are you using?

            Steve

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            • H
              HaburGate
              last edited by

              @stephenw10:

              What are you seeing in the logs? What WAN type are you using?

              Steve

              It's just a standard single-WAN gateway, no groups or anything. I'll have to check the log next time it happens. What should I be looking for, and which log?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Check for anything that appears. The fact that you said the link light comes up breifly suggests it's stuck in a loop. That should generate a repeating log pattern.

                By what WAN type I meant dhcp, static IP, pppoe etc.

                Are your nics using the em driver?

                Steve

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                • H
                  HaburGate
                  last edited by

                  @stephenw10:

                  Check for anything that appears. The fact that you said the link light comes up briefly suggests it's stuck in a loop. That should generate a repeating log pattern.

                  By what WAN type I meant dhcp, static IP, pppoe etc.

                  Are your nics using the em driver?

                  Steve

                  Okay, did some poking around:

                  WAN type: DHCP on a Cox Cable installation

                  NIC drivers: yes, using the em driver

                  I cleared the logs after the last link loss, so I don't have anything to go off of right now. I will have to check it next time it goes down.

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