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    2.1 not working on Netgate Hamakua FW7541, the first certified pfsense appliance

    Problems Installing or Upgrading pfSense Software
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    • K
      kejianshi
      last edited by

      ;D

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      • J
        jeppe67
        last edited by

        Your problem is very similar to mine with a Jetway NF76-N1G6-LF via Nano MB. It´s been in use since version 1.2 or pfsense with no issues up until 2.0.3. But I can´t seem to be able to get 2.1 to install with either an update or clean install.

        I noticed the the loader hangs for a while trying to detect ad0 where my Delock Sata DOM is attached. Then I also end up with MOUNTROOT and a no response from the keyboard. The computer hasn´t "hanged" as it still shows changes in states on the console.

        I since noticed that if I unplug the USB keyboard and use an old PS2 keyboard + mouse I can use the keyboard at MOUNTROOT. But still a ? here shows no devices. I suppose next step would be to disable USB and see if that would help, but then I would have to install from something else than a memstick. I also tried to change to different bios modes for the disk to no avail.

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        • M
          maxdee
          last edited by

          I'm using Lanner FW-7541 too. I upgraded from to 2.0.3 to 2.1 and got MOUNTROOT error. What I did is go to the bios and change the IDE part of the bios to "SATA ONLY" and it worked. Hope this help. :)

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          • S
            snak-pak
            last edited by

            @cmb:

            The 7541 of course works fine with 2.1. You shouldn't follow the Hamakua instructions, those aren't applicable to the 7541. You install it just like any other system. If you get a mountroot failure, it's because the drive changed identifiers between when/where it was installed and when it's booting. Just specify the mount point manually and fix fstab after you're booted up if that's where you're currently at.

            I'd love to do that but the console is absolutely frozen, so I can't get past the mountroot> prompt. I'm using a USB keyboard and the system doesn't support PS/2.

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            • S
              snak-pak
              last edited by

              @maxdee:

              I'm using Lanner FW-7541 too. I upgraded from to 2.0.3 to 2.1 and got MOUNTROOT error. What I did is go to the bios and change the IDE part of the bios to "SATA ONLY" and it worked. Hope this help. :)

              Thanks, I will try that tonight!

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Two suggestions:
                When you installed 2.1 to the SSD in a VM did you select serial console in the webgui once it was installed? Are you using the serial console on the FW-7541?

                Try using the memstick serial image to install to the SSD directly in the FW-7541.

                Steve

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                • P
                  pebbert
                  last edited by

                  I also am not able to get 2.1 working on the FW7541 with a hard disk.

                  I initially tried an in-place upgrade and the unit refused to boot up. I have done two previous upgrade ( 2.0.1 -> 2.0.2 and 2.0.2 -> 2.0.3 ) without any issues.

                  I re-installed pfsense 2.1 on the disk in another computer according to this guide. https://doc.pfsense.org/index.php/Full_install_on_Netgate_Hamakua

                  Tried booting again it fails at:

                  Trying to mount root from ufs:/dev/ad0s1a
                  ROOT MOUNT ERROR: 
                  

                  Note: One thing that tripped me up is the FW7541 console initially boots up at 115200 baud but when pfSense starts loading it switches to 9600 baud.

                  I tried the suggestion of loading 2.1 through a USB bootstick ( pfSense-memstick-serial-2.1-RELEASE-i386.img ). Stick loads up fine but the hard disk is not seen as an available install disk. Only the memstick is on the list of install locations.

                  I don't have the VGA adapter cable to try and change BIOS settings.

                  Any ideas?

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    @pebbert:

                    console initially boots up at 115200 baud

                    You can't access the bios via serial at this point? Probably press 'TAB' instead of DEL.

                    Steve

                    @http://store.netgate.com/Netgate-FW-7541-P1846C83.aspx:

                    BIOS Setup via Console Port:

                    Configure your serial terminal program to support ANSI color and 115200 baud. If you are using minicom, add '-c on' to the minicom command line to turn on color.

                    At startup, when you hear the beep type to enter the BIOS Setup screen. Go to "Advanced" -> "Remote Access Configuration" and make the following changes:

                    Serial Port Mode: 19200 8,n,1
                    Redirection After BIOS POST: Disabled
                    Sredir Memory Display Delay: Delay 4 Sec
                    Save the BIOS changes, reboot, and reconfigure your serial terminal program to 19200 baud.

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                    • P
                      pebbert
                      last edited by

                      TAB did work to get me into the BIOS. ( Learn something new every day.)

                      I changed to SATA ONLY and I was able to get it to boot.

                      Thank you for your help.

                      Now to re-install my settings…..

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                      • S
                        snak-pak
                        last edited by

                        @snak-pak:

                        @maxdee:

                        I'm using Lanner FW-7541 too. I upgraded from to 2.0.3 to 2.1 and got MOUNTROOT error. What I did is go to the bios and change the IDE part of the bios to "SATA ONLY" and it worked. Hope this help. :)

                        Thanks, I will try that tonight!

                        Well I finally made this change in the BIOS and was able to upgrade to 2.1 fine. It's amazing how such a little thing caused me over a dozen hours of grief. Thanks again for your help.

                        Incidentally, for anyone who cares I wanted to use the serial console of the FW7541 but could never get my USB-to-Serial cable working properly on my Mac. Maybe one day I'll try it on a PC but for now I'm stuck with using the VGA adapter in the FW7541 and the local console, which works great but the cable sticks out of the box and looks ugly.

                        Kelly

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                        • ?
                          Guest
                          last edited by

                          or wait another day or two and update from the netgate repo

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