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    Recover from HW reset

    Scheduled Pinned Locked Moved Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Your snapshot seems to have disappeared but I did look at it briefly yesterday.
      I'm not sure what you were showing me, it looked at though that was from the host machine?  :-\

      Steve

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      • G
        gac
        last edited by

        Yeah, the screenshot is from a Linux machine, so presumably it's the client that you're trying to connect to your device from?

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        • B
          bufdaemon
          last edited by

          im connecting from a backtrack linux VM, and run minicom -b 9600.  I guess might need another USB to serial with ftdi chipset

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Support for your USB-Serial converter is obviously dependant on the client OS but even if it is supported you still need the correct null modem cable. Seeing nothing at all on the serial port is often a sign that the cable is wrong.

            First thing you should try is connect at 38,400 because that is the default setting on the Alix for the BIOS. You won't see anything at 9600 unless pfSense is at least partially booting.

            Steve

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            • B
              bufdaemon
              last edited by

              Stephen i have a serial null modem  , one end is serial and the other end is a parallel male printer.  Can i use a female to USB parallel cable, so i can plug it on my pc?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm. You say it has a 'parallel male printer' connector, I assume you mean a db25 connector?
                Most null modem cables do not use 25pin connectors, are you sure it's a null modem?

                Steve

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                • B
                  bufdaemon
                  last edited by

                  Hi Stephen,

                  I have just bought from ebay a female to female serial null modem cable, but when i tried to fire up serial console i cant see nothing, please see screenshot below

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    ttyS0 appears to be a standard serial port, though here it's virtualised.

                    I'm confused as to your setup. You are running Backtrack as a vm in vmware? The host OS is Windows 7? You have a usb-serial converter connected to the host machine? The Alix is connected to that via a null modem cable?
                    Please confirm each of those.

                    To make that work you will have to somehow route the host machines com port to the vm com port. It seems way too complex.  :-\

                    Steve

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                    • B
                      bufdaemon
                      last edited by

                      yes, because when i try putty, it wont work. Thats why i setup a VM, im not sure how can i route the com port, this is the null modem i purchased in ebay and my usb converter is using prolific chipset.

                      http://www.ebay.com/itm/390248186240?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649

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                      • B
                        bufdaemon
                        last edited by

                        Hi Stephen i also tried downloading hyperterminal, set baud to 9600 and 38400 still same, nothing happens.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, ok. Well I would definitely try to get it working in windows, using a vm inside vmware introduces way too many new possible problems. Plenty of others have made this work.
                          What com port are you choosing in putty or hyperterminal? If your usb-serial adapter is correctly installed I expect it to appear as, say, com5.

                          Steve

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                          • B
                            bufdaemon
                            last edited by

                            well its random, sometimes com 6, 7, 8 or 9.  It really puzzle me why its still not working, even if i already the stuffs needed to run this, specially the null modem cable

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Do you have anything else you can use to test the serial connection?
                              In newer versions of windows you need to run putty as admin.
                              Rather than running backtrack as a vm you could try running it as a live cd.

                              You should also be able to just re-write a new image to the cf card. There are default settings for the Alix so it will come up with a web interface.

                              Steve

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                              • B
                                bufdaemon
                                last edited by

                                I have re-write the new image using dd in backtrack, when i power Alix i think its working because the three leads is blinking simultaneously just like before, i tested the serial cable on my windows 7 ultimate and it was detected and hyperterminal also detects it.
                                Do i i need to change something on the cf card image?

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                                • B
                                  bufdaemon
                                  last edited by

                                  Hi Stephen,

                                  I did what you advise, I bootup BT 5 on a thumdrive, my USB to serial got detected, i use /dev/TTYUSB0 for the port, please see below. But still cant see anything on the screen, like bootup from Alix

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    The Alix bootup messages will be at 38400bps unless you've changed the BIOS setting.
                                    Do you have a link to exact null modem cable you bought?

                                    Steve

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                                    • B
                                      bufdaemon
                                      last edited by

                                      I did set it already to 38400 but same issue , no bootup on the screee. Below is the link where i bought my null modem cable

                                      http://www.ebay.com/itm/390248186240?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, that listing does not appear to state that the cable is wired as a null modem. I think you're going to have to test it to make sure. If its wired correctly pin 2 at one end should be connected to pin 3 at the other end.
                                        See: http://en.wikipedia.org/wiki/Null_modem

                                        Steve

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                                        • B
                                          bufdaemon
                                          last edited by

                                          @stephenw10:

                                          Hmm, that listing does not appear to state that the cable is wired as a null modem. I think you're going to have to test it to make sure. If its wired correctly pin 2 at one end should be connected to pin 3 at the other end.
                                          See: http://en.wikipedia.org/wiki/Null_modem

                                          Steve

                                          Sorry for late reply, so thats why it still did not work.  I thought i bought a null modem cable.

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            It isn't necessarily the wrong cable, I would expect a female-female serial cable to be wired as a null modem. However you need to be sure since if it's wrong you'll never see anything on the terminal.

                                            Steve

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