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    Can't get internett access with pfSense

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • C
      cessnas
      last edited by

      The WAN has got an IP addre in the Webgui but not on the pfsense computer.  But is WAN wierless? Because i don't have an wierless card in the pfSense computer.

      cessnas

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        No the WAN is using your USB-Ethernet adapter whatever that might be. If it is showing an address in the webgui then that's fine. You might find it will show on the console if you just redraw the menu by hitting return (without entering anything). I assume it's showing an address in the 192.168.0.X range?

        How are you testing for internet access? In the pfSense dashboard is it showing 'You are on the latest version' in the system information widget?

        Steve

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        • C
          cessnas
          last edited by

          Now in the pfSense consol it says:
          WAN -> ue0 -> V4/DHCP4 : 95.34.253.35/24
          LAN -> nfe0 -> v4: 192.168.1.1/24
          And for the internet test i just go to google.com. In the pfSense WebUi it don't say that it is the newest version.

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            well if you client is connected to pfsense lan with an IP in the 192.168.1.0/24 network and using pfsense for dns (and pfsense gets a dns server to use) then it should be working and pfsense as its gateway.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • C
              cessnas
              last edited by

              Yeah. But what shuld i do to fix the problem i am having? I have connected the ethernet cable that goes into the pfSense computer into an router. Is this wrong? Shuld i connect it directly into the client internet box?

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                What problem?  pfsense seems to have a public IP connection..  Any device that can talk to its lan IP, ie on its lan and using pfsense as its gateway should be able to use pfsense wan connection for internet.

                If you plugging pfsense lan into another router - which I would assume is NATTING, and quite possible could have pfsense lan network also on that routers lan - then yeah your going to have issues most likely and would be double natting.

                In a normal setup the pfsense lan interface would be connected to a normal switch - then devices connected to that switch would use pfsense as dhcp server, and dns and the gateway off the pfsense lan network.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • C
                  cessnas
                  last edited by

                  If you read longer up in the topic you wil see that i have problems getting internet trough the pfSense computer. I can connect to the pfSense WebUi but i can't go on the internet and search google.com.
                  PS. i am a noob so please don't use so many advanced words…

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    How are you connecting to the pfsense web gui?  How is that machine connected to pfsense?

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You have clearly moved the WAN connection since you're now seeing a public IP rather than the 192.168.0.X address you had earlier but what you've changed to is correct as Johnpoz said.
                      If the dashboard is not showing 'You are on the latest version' but instead says 'unable to check for updates' the you have have a connection issue on the WAN side. Is it receiving that address via DHCP from a some upstream device, a cable modem perhaps?
                      Go to Status: Interfaces: in the WAN section is it showing the correct gateway address? Is it showing DNS servers? Copy and paste the info if you want.
                      Try running some ping tests from Diagnostics: Ping: Try pinging 8.8.8.8. Try pinging google.com. If neither of those work what is the actual output, more useful than 'it didn't work'.

                      Steve

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                      • C
                        cessnas
                        last edited by

                        OK. Now i did what you said and restarted the firmweare. Now i have got internet! Thanks allot guys! But i still have one problem… The internet sucks in comparison of the router.
                        Is this because i am running the ethernet cable that goes into the pfSense computer from another router? How is your setup of the cables?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          In what way does the internet suck? (too much spam, trolls etc  :P)

                          Check the system logs for errors.
                          Often a very slow connection is caused by a duplex mismatch. Check the Status: Interfaces: page, make sure that both WAN and LAN are reorting 100Mbps (or 1000) and full duplex.

                          Steve

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                          • C
                            cessnas
                            last edited by

                            Both the WAN and LAN are running in full-duplex/ 100mb. But i ask you agian, how is your cable setup? I think i have set my cables up wrong.

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by

                              cables setup wrong?

                              modem – wan pfsense lan -- switch - devices

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Yup same here. You might have a separate modem or a combination modem/router in bridge mode but you have managed to get your public IP onto the pfSense WAN and that's correct.

                                Is the connection slow?

                                Steve

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                                • C
                                  cessnas
                                  last edited by

                                  My setup is Modem -> Router -> pfSense computer -> main computer
                                  Is this wrong?

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    and how is your pfsense getting a public IP if behind your router?

                                    That setup is kind of pointless if you ask me, since pfsense is designed to be the edge firewall/router.

                                    Are you just using your routers lan ports as a switch.. What are the make and model numbers of your modem and router?

                                    So you computer is just directly connected to pfsense lan port?  Doing auto crossover, crossover cable?

                                    Don't you have any other computes/devices that you want to connect to the internet - how are they going to get to the internet with that sort of setup?

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                    • C
                                      cessnas
                                      last edited by

                                      In my house we have an router to do the wifi stuff, but since my room is so far away from the router my internett is bad. So i wanted to use an old computer here up on my room to make my self an own internett. Thats were pfSense comes tyo good use. But i don't know witch LAN port i shud use to connect the pfSense computer to the internett.
                                      So my modem is a thomson tcm 470, and my router ia an D-link dir-655.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        It would be better from a security and flexibility point of view to connect like this:

                                        TCM470 -> WAN-pfSense-LAN- -> DIR-655 (running as a switch/AP only) -> client machien

                                        However you may not be able to do that given the layout of your house. If you connect it like this:

                                        TCM470 -> WAN-DIR655-LAN -> WAN-pfSense-LAN- ->  client machine

                                        Then you will be double NATing as Johnpoz pointed out. Some things may cause problems but mostly it should work fine.

                                        You still haven't said what was bad about the connection when it worked?  :-\

                                        Steve

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                                        • C
                                          cessnas
                                          last edited by

                                          When the internet conection was bad i ment that if i was connecting to the router i vould have 10 ping and 22mb down but if i used the pfSense i had 21 ping and 11 mb down. But if i try the setup that you sudgested does i have to reinstall pfSense? I am also using those thing that takes your internet trough the powerline of the house so i can connect however you sudgest.

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            No you don't have to re-install pfSense. You don't even have to reconfigure it since it's using DHCP for WAN in both cases.

                                            Those Ethernet over Powerline boxes can give trouble. I've seen both random disconnects and connection speed far less that advertised. You should try to setup a test with direct connections even if just temporarily. Have you been using them for some time are they also a new addition to your network?

                                            Steve

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