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    Proventia MX1004 Guidance

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    34 Posts 5 Posters 10.8k Views
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    • stephenw10S Online
      stephenw10 Netgate Administrator
      last edited by

      If you can see the bios then your cable is probably working fine. It's possible that only the receive connection is correct so you can't send any keyboard input. Can you boot the original software and try the serial console in that?
      To access the bios setup via serial you usually need to press 'TAB' not delete or F anything. You can't send delete or F keys via serial.

      How are you planning to install pfSense? Have you tried booting a CF card with a pfSense Nano image on it?

      Steve

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      • D Offline
        Drekarg
        last edited by

        will try a different cable and hopefully that will cure it.

        The original software software boots after the bios but I cannot enter the password to enter the setup.

        I wanted to install it onto the on board hdd but I have tried a cf card with a serial image, but pfsense did not run after the bios where the original software would (origanal hdd was removed).

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        • stephenw10S Online
          stephenw10 Netgate Administrator
          last edited by

          @Drekarg:

          The original software software boots after the bios but I cannot enter the password to enter the setup.

          Because you don't know the password or because you can't enter it?

          @Drekarg:

          I wanted to install it onto the on board hdd but I have tried a cf card with a serial image, but pfsense did not run after the bios where the original software would (origanal hdd was removed).

          What baud rate were you using? Often the bios is as 115200 and pfSense is at 9600. If you were running the terminal at 115200 that's what you'd expect to see, nothing after the bios.

          Steve

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          • D Offline
            Drekarg
            last edited by

            I know the password but I can't enter it.

            I was using 9600 baud rate to view the bios every other rate I entered produced unreadable characters or a blank screen.  I did not try as high as high as 115200 though so I will try that now.

            Thanks for the fast replies.

            Greg.

            Edit: A baud rate of 115200 gives me a blank screen.

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            • D Offline
              Drekarg
              last edited by

              Success! while I was trying the different baud rates again I tried a different CF card which started pf sense right away.

              However I still have no keyboard control to say yes to setting up the VLANS.

              IPconfig now shows 192.168.1.1 but I cannot connect to it via the browser.

              So close now can see it but not use it.

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              • stephenw10S Online
                stephenw10 Netgate Administrator
                last edited by

                Nice.  :)
                Where are you running ipconfig?
                It presumably lists the available interfaces about the VLAN question. One possibility is to pre-configure some interfaces so that you don't need to enter anything from the serial console. It would be a good idea to have a working serial console though.

                Steve

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                • D Offline
                  Drekarg
                  last edited by

                  Running ipconfig from the command prompt.

                  I've got different cables on the way so hopefully interchanging them will allow me to type in PuTTY and have a fully working serial console.

                  Can the pre-configuration of the interfaces be done from within windows or on another unit running the CF card?

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                  • stephenw10S Online
                    stephenw10 Netgate Administrator
                    last edited by

                    I'm slightly confused. How are you running ipconfig if you can't type anything? Or is that on some downstream client? If so how come it's showing 192.168.1.1 which is the default LAN address?

                    To preconfigure the interfaces you would have to mount the CF card, which is UFS, and edit the config.xml file. I would try to do that from a FreeBSD machine since it will mount UFS no problem. You could use a PC-BSD live CD.
                    The is facility to do this built into pfSense known as 'pre flight install' however I'm not sure if it's in the Nano images.  :-\ Anyone?
                    https://doc.pfsense.org/index.php/Booting_Options#Customizing_the_boot_environment

                    Steve

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                    • D Offline
                      Drekarg
                      last edited by

                      I'm running ipconfig from the windows command prompt.

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                      • D Offline
                        Drekarg
                        last edited by

                        Ok so it was the cables that were the problem. I have now installed pfsense on the on board 40gb HDD but now I'm stuck again.

                        I have said no to setting up vlans and have set my wan and LAN interfaces but get no IP address displayed to access the web GUI. When I manually set a gate way ip I still cannot access the GUI.

                        The only thing I know I'm doing wrong is on the wan side using the (dying) router my ISP provided without putting it in bridged mode. I don't want to mess with it to much as the firmware is in German and if wife and daughters lose there Internet my life will be hell.

                        Would this affect the LAN side? I have a draytac vigor 120 on the way I plan on using. Your help is much appreciated.

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                        • stephenw10S Online
                          stephenw10 Netgate Administrator
                          last edited by

                          @Drekarg:

                          if wife and daughters lose there Internet my life will be hell.

                          ;D  Probably best avoid that then.

                          Did you accept the defaults for the LAN address? Did you set the WAN to DHCP? Is it receiving an IP address from the router? How are you trying to connect to the webgui, from where?

                          Steve

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                          • D Offline
                            Drekarg
                            last edited by

                            I modified the lan IP adress so it was not the same as the isp router.

                            wan is set to DHCP.

                            there is an ip displayed.

                            trying to load the web gui in chrome.

                            This is what I'm seeing.

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                            • pttP Offline
                              ptt Rebel Alliance
                              last edited by

                              @Drekarg:

                              I modified the lan IP adress so it was not the same as the isp router.

                              wan is set to DHCP.

                              there is an ip displayed.

                              Is the ISP router also on the 192.168.1.0/24 IP range ?

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                              • D Offline
                                Drekarg
                                last edited by

                                Yes 192.168.1.1/24 which is why I changed it.

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                                • pttP Offline
                                  ptt Rebel Alliance
                                  last edited by

                                  You Can't have WAN & LAN on the same network segment…

                                  Change your LAN to some like 192.168.2.1/24 ;)

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                                  • D Offline
                                    Drekarg
                                    last edited by

                                    Still does not work unfortunately, going to reinstall and try again.

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                                    • stephenw10S Online
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Are you seeing a link connection, LEDs light up etc?
                                      Once you've changed the LAN to 192.168.2.1/24 as PTT suggested you should be able to connect.
                                      Are you sure which port is msk2?

                                      Steve

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                                      • D Offline
                                        Drekarg
                                        last edited by

                                        Ok guys after the reinstall it's all working! Thank you so much for all your help.

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                                        • stephenw10S Online
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Excellent!  :)
                                          The msk driver supports a number of different NICs but some are liable to occasionally suffer a bug and stop sending traffic. If that happens you will see messages in the system logs 'mskX watchdog timeout', Rebooting will bring them back online but a permanent work-around is described here:
                                          https://doc.pfsense.org/index.php/PfSense_on_Watchguard_Firebox#Known_Issues_2

                                          Steve

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                                          • I Offline
                                            ipnightly
                                            last edited by

                                            Just wondering what CF card you managed to install pfsense on ?

                                            I have tried several cards without much success, although I have booted pfsense from a USB stick and did an install to the hard drive, without too much bother.

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