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    Gateway packet loss % incorrect

    Scheduled Pinned Locked Moved General pfSense Questions
    19 Posts 15 Posters 9.7k Views
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    • B
      bkraptor
      last edited by

      I have modified the original post to contain the build this is happening on.

      1 Reply Last reply Reply Quote 0
      • AhnHELA
        AhnHEL
        last edited by

        On one of my pfSense sites, it occasionally gets very high pings upwards of 900ms.

        I've adjusted apinger's monitor IP thresholds to some ridiculous numbers and I still get WAN delay and WAN loss warnings causing my OpenVPN connection to flap.  I wonder if the OP's observations are a cause for the symptoms I've been seeing with apinger.

        The pings at that site are high with some minimal packet loss but nowhere near the amount to set off the thresholds I've set below.

        Sept. 6 Snapshot

        ![Screen Shot 2013-09-08 at 2.31.17 PM.png](/public/imported_attachments/1/Screen Shot 2013-09-08 at 2.31.17 PM.png)
        ![Screen Shot 2013-09-08 at 2.31.17 PM.png_thumb](/public/imported_attachments/1/Screen Shot 2013-09-08 at 2.31.17 PM.png_thumb)

        AhnHEL (Angel)

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        • B
          bkraptor
          last edited by

          I just checked now and, even though there is no more traffic on that particular WAN interface, packet loss is still showing 192%, the same value as in the OP. The "Last check" field shows my correct local time. Is it possible for the packet loss percentage to get stuck on such a weird value?

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          • E
            eri--
            last edited by

            Math can be weird at times :).
            It will recover itself after some successful pings and the same issue has been there since 2.0.x when apinger got introduced just not so visible due to apinger getting killed and restarted and now only reloading the config.

            It will be correctly fixed for 2.1.x+ to avoid these oddities.
            Its just math issue not more from the value point of view.

            Is it triggering any alarms due to this?

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            • S
              smanders
              last edited by

              This can't be good… ::)  Anybody figure anything out on this one?

              pfsense-gw.jpg
              pfsense-gw.jpg_thumb

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                And what version are you running - the same as the OP?

                2.1-RC2 (amd64)
                built on Thu Sep 5 21:38:32 EDT 2013

                Or the current build?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • S
                  smanders
                  last edited by

                  @johnpoz:

                  And what version are you running - the same as the OP?

                  2.1-RC2 (amd64)
                  built on Thu Sep 5 21:38:32 EDT 2013

                  Or the current build?

                  2.1-RELEASE (i386)
                  built on Wed Sep 11 18:16:50 EDT 2013
                  FreeBSD 8.3-RELEASE-p11

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                  • B
                    bullet92
                    last edited by

                    i've got the same issue.

                    Version:
                    2.1-RELEASE (amd64)
                    built on Wed Sep 11 18:17:48 EDT 2013
                    FreeBSD 8.3-RELEASE-p11

                    to fix i restart the apinger services, but it isn't a permanent fix, after some hour the issue come back.

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                    • C
                      coolspot
                      last edited by

                      Looks like I may have the same issue on 2.1.1; pinging from the command line I get no packet loss, but apinger/pfSense reports 2% packet loss or higher!

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                      • H
                        Harvy66
                        last edited by

                        Are you pinging the same device as apinger? I regularly get packet-loss to my ISP's gateway because it has an ICMP limit. It doesn't actually reflect my connection's packet-loss.

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                        • S
                          soulrat
                          last edited by

                          I have the same behavior in pfSense 2.1.3, after restart the apinger service everything is fine.
                          But it is not a permanent solution for me that i have to restart the apinger service serval times a month … :-(

                          Currently, there are no permanent solution?

                          1 Reply Last reply Reply Quote 0
                          • 3
                            3zzz
                            last edited by

                            Seeing the same in pfSense 2.1.4 - packet loss was showing 179% and restarting the apinger service cleared it up

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                            • S
                              sahuagin
                              last edited by

                              Just experienced a similar problem. Gateways had failed to OPT1 from WAN, WAN showing 36% packet loss. RRD showed packet loss happening for proceeding 7 hrs. Console checking showed no packet loss. Reset of apinger reset gateway monitor, failover, and rrd graphs from that point forward. Both WAN and WAN_Ipv6 showed same results. NOTE: Comcast buried the cable at least 8 hrs earlier. It's possible that there was an interruption at some point, but I can't reproduce it.

                              2.1.4-RELEASE(amd64) nanobsd(4g) running on AMD G-T40E.

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                              • B
                                bennyc
                                last edited by

                                I encountered consistent massive 308% packet loss on WAN gateway. Restarted cable modem first, re-plugged all cables in chain, just to be sure, but no avail. pfSense reboot cured it…
                                Stumbled upon this thread afterwards... :( So for the statistics I'm adding to this thread, who knows it helps.
                                Next time I'll try to restart the apinger service seperately.

                                2.1.4-RELEASE(amd64) running on APU1C

                                4x XG-7100 (2xHA), 1x SG-4860, 1x SG-2100
                                1x PC Engines APU2C4, 1x PC Engines APU1C4

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                                • KOMK
                                  KOM
                                  last edited by

                                  There's a "Four Yorkshiremen" sketch in here somewhere…

                                  "308% packet loss??  LUXURY!!  Our router was a wet paper bag in the middle of the road!  We had to get up two hours before we went to bed, craft the packets by hand, send them uphill both ways..."

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                                  • B
                                    bennyc
                                    last edited by

                                    @KOM:

                                    "308% packet loss??  LUXURY!!

                                    I must admit I'm spoiled with my ISP for a home gateway… 160/8 isn't that bad  ;D  But shhh... don't tell them  ;)

                                    4x XG-7100 (2xHA), 1x SG-4860, 1x SG-2100
                                    1x PC Engines APU2C4, 1x PC Engines APU1C4

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