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    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Another user reported similar symptoms when using Intel NICs and some tweaks applied. Are any of you running similar setups?

      Steve

      1 Reply Last reply Reply Quote 0
      • F
        firefox
        last edited by

        I do not know what network cards I have
        But I know that I did not changed their settings

        Is there a command that
        Show me the computer's hardware

        1 Reply Last reply Reply Quote 0
        • E
          ESPNSTI
          last edited by

          @firefox:

          Is there a command that
          Show me the computer's hardware

          pciconf -lv
          

          It won't spell out the nic brand or model, you'll probably need to Google the chip number.

          You can also look at this file to get the driver version, but that won't list the specific nic model:

          /var/log/dmesg.boot
          
          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Well if you haven't added any tweaks in loader.conf.local (for which you'd have to know what hardware you're running) then this is a different problem. Or at least a different solution.
            You can tell what NICs you have by what drivers are attached to them. Intel NICs will usually use the em or igb drivers so your interfaces will be em0, em1 etc. Beyond that you need the PCI info for more detail but here the drivers are enough.

            Steve

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            • F
              firefox
              last edited by

              pciconf -lv

              give me this

              $ pciconf -lv
              hostb0@pci0:0:0:0: class=0x060000 card=0xffffffff chip=0x25608086 rev=0x01 hdr=0x00
                  class      = bridge
                  subclass  = HOST-PCI
              vgapci0@pci0:0:2:0: class=0x030000 card=0x02671014 chip=0x25628086 rev=0x01 hdr=0x00
                  class      = display
                  subclass  = VGA
              uhci0@pci0:0:29:0: class=0x0c0300 card=0x02671014 chip=0x24c28086 rev=0x01 hdr=0x00
                  class      = serial bus
                  subclass  = USB
              uhci1@pci0:0:29:1: class=0x0c0300 card=0x02671014 chip=0x24c48086 rev=0x01 hdr=0x00
                  class      = serial bus
                  subclass  = USB
              uhci2@pci0:0:29:2: class=0x0c0300 card=0x02671014 chip=0x24c78086 rev=0x01 hdr=0x00
                  class      = serial bus
                  subclass  = USB
              ehci0@pci0:0:29:7: class=0x0c0320 card=0x02671014 chip=0x24cd8086 rev=0x01 hdr=0x00
                  class      = serial bus
                  subclass  = USB
              pcib1@pci0:0:30:0: class=0x060400 card=0x00000000 chip=0x244e8086 rev=0x81 hdr=0x01
                  class      = bridge
                  subclass  = PCI-PCI
              isab0@pci0:0:31:0: class=0x060100 card=0x00000000 chip=0x24c08086 rev=0x01 hdr=0x00
                  class      = bridge
                  subclass  = PCI-ISA
              atapci0@pci0:0:31:1: class=0x01018a card=0x02671014 chip=0x24cb8086 rev=0x01 hdr=0x00
                  class      = mass storage
                  subclass  = ATA
              none0@pci0:0:31:3: class=0x0c0500 card=0x02671014 chip=0x24c38086 rev=0x01 hdr=0x00
                  class      = serial bus
                  subclass  = SMBus
              none1@pci0:0:31:5: class=0x040100 card=0x02671014 chip=0x24c58086 rev=0x01 hdr=0x00
                  class      = multimedia
                  subclass  = audio
              fxp0@pci0:2:8:0: class=0x020000 card=0x02671014 chip=0x10398086 rev=0x81 hdr=0x00
                  class      = network
                  subclass  = ethernet
              ath0@pci0:2:9:0: class=0x020000 card=0x2051168c chip=0x0013168c rev=0x01 hdr=0x00
                  class      = network
                  subclass  = ethernet
              dc0@pci0:2:10:0: class=0x020000 card=0x434e4554 chip=0x91021282 rev=0x31 hdr=0x00
                  class      = network
                  subclass  = ethernet
              fxp1@pci0:2:12:0: class=0x020000 card=0x000c8086 chip=0x12298086 rev=0x08 hdr=0x00
                  class      = network
                  subclass  = ethernet

              1 Reply Last reply Reply Quote 0
              • E
                ESPNSTI
                last edited by

                Possibly not 100% correct, but the nics might be these:

                ath0 - Atheros Communications Inc. - AR5212, AR5213 802.11a/b/g Wireless Adapter
                or 
                ath0 - Atheros Communications Inc. - 802.11a/b/g Wireless Adapter (AR2312)
                
                dco - Davicom Semiconductor Inc. - 10/100 Mbps Fast Ethernet Controller (DM9102/A/AF)
                
                fxp0 - Intel Corporation - 82801DB PRO/100 VE (LOM) Ethernet Controller
                
                fxp1 - Intel Corporation - 82550/1/7/8/9 EtherExpress PRO/100(B) Ethernet Adapter
                
                1 Reply Last reply Reply Quote 0
                • F
                  firefox
                  last edited by

                  Is there a way to know if Intel cards have a problem with pfsense

                  With the latest version Anyhow

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Just to clarify this, there is not any known bug in the Intel driver or card setup (that I know about at least). I mentioned this only because the symptoms described were very similar to those I had been reading about in another thread.

                    https://forum.pfsense.org/index.php?topic=74942.0

                    In that instance the high latency was seemingly solved by removing the loader.conf.local setting limiting igb to 1 queue.

                    Steve

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                    • F
                      firefox
                      last edited by

                      I know I understood it the first time
                      My questions were just to rule out a network card problem

                      What could it be
                      why is the  latency go crazy
                      from 10 to 300
                      why all internet browsing so slow
                      Except from the upgrades i did not changed anything

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        OK. I just wanted to be sure I hadn't mislead anyone.
                        Your interfaces all appear to be older cards, 2 fxp NICs and one dc. Are you seeing latency problems across all of them?
                        The driver changes I was talking about were for the newer Intel drivers (em. igb, ixgb) for gigabit NICs and they went into 2.1.1. I don't beleive there were any driver changes between 2.1.1 and 2.1.2.

                        @firefox:

                        The temperature of the CPU is also higher than normal

                        This would indicate that the CPU is working hard on something which could be causing the latency. What do you see if you run 'top -SH'?

                        Steve

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                        • F
                          firefox
                          last edited by

                          top -SH
                          

                          here

                          $ top -SH
                          last pid: 62178;  load averages:  0.07,  0.14,  0.10  up 8+11:39:44    19:01:24
                          269 processes: 3 running, 248 sleeping, 18 waiting
                          
                          Mem: 463M Active, 52M Inact, 143M Wired, 16M Cache, 84M Buf, 50M Free
                          Swap: 2048M Total, 49M Used, 1999M Free, 2% Inuse
                          
                            PID USERNAME      PRI NICE   SIZE    RES STATE    TIME   WCPU COMMAND
                             11 root          171 ki31     0K     8K RUN    166.9H 96.39% idle
                          80016 root           44    0 58740K 13392K piperd   0:06  0.39% php
                             12 root          -68    -     0K   144K WAIT   132:21  0.00% intr{irq20: fxp0 fxp1}
                              0 root          -68    0     0K    88K -      109:12  0.00% kernel{ath0 taskq}
                             12 root          -32    -     0K   144K WAIT    96:06  0.00% intr{swi4: clock}
                              0 root          -68    0     0K    88K -       40:43  0.00% kernel{dummynet}
                          79394 root           44    0   262M   230M select  17:08  0.00% clamd{clamd}
                          56758 root           44    0  8004K  4616K kqread   8:06  0.00% lighttpd
                             12 root          -44    -     0K   144K WAIT     7:06  0.00% intr{swi1: netisr 0}
                            257 root           76   20  3352K     0K kqread   6:50  0.00% <check_reload_stat>
                             14 root          -16    -     0K     8K -        5:03  0.00% yarrow
                           9389 proxy          44    0 43124K 36700K kqread   3:57  0.00% squid
                          23208 root           64   20  3264K  1104K select   3:43  0.00% apinger
                             22 root           20    -     0K     8K syncer   3:42  0.00% syncer
                          75378 root           44    0  3264K   804K piperd   3:24  0.00% logger
                             12 root          -68    -     0K   144K WAIT     2:48  0.00% intr{irq22: dc0}
                          68925 root           44    0  3416K  1144K select   2:35  0.00% syslogd
                              0 root          -68    0     0K    88K -        2:33  0.00% kernel{ath0 taskq}</check_reload_stat>
                          

                          Currently the temperature is about 53 ° C
                          and latency 18
                          It reached 56 ° C

                          Before the upgrade it was from 30 to 36 maybe 40 in an exceptional case
                          And the latency Was up to 30 maximum

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            If you run it from the console you will see the line detailing how the usage breaks down, like this:

                            [2.1.2-RELEASE][root@pfsense.fire.box]/root(1): top -SH
                            
                            last pid: 99751;  load averages:  0.02,  0.02,  0.00    up 2+08:39:49  01:57:30
                            107 processes: 3 running, 88 sleeping, 16 waiting
                            CPU:  0.0% user,  0.0% nice,  0.0% system,  0.0% interrupt,  100% idle
                            Mem: 61M Active, 47M Inact, 103M Wired, 1248K Cache, 59M Buf, 269M Free
                            Swap: 
                            
                              PID USERNAME PRI NICE   SIZE    RES STATE    TIME   WCPU COMMAND
                               10 root     171 ki31     0K     8K RUN     55.1H 100.00% idle
                               11 root     -32    -     0K   128K WAIT     8:00  0.00% intr{swi4: clock}
                              286 root      76   20  3352K  1192K kqread   6:55  0.00% check_reload_status
                               11 root     -68    -     0K   128K WAIT     5:46  0.00% intr{irq18: em0 ath0
                               11 root     -68    -     0K   128K WAIT     4:54  0.00% intr{irq17: fxp2 fxp
                            

                            You have more than twice the processes I do, though I'm not running many packages on the above box.

                            A couple of things that have caused similar symptoms in the past come to mind. If you have any sort of CPU frequency scaling enabled and it's not quick enough responding to the load it cam start to appear like a large load. Doesn't really explain why it's running hot though.
                            The other thing is ASPM which can cause problems similar to this. Not sure if that's PCIe only though. Worth checking if it's an option in your BIOS and disabling it if it's there.

                            Steve

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                            • A
                              adam65535
                              last edited by

                              @ESPNSTI:

                              pciconf -lv
                              

                              It won't spell out the nic brand or model, you'll probably need to Google the chip number.

                              I always add the file that pciconf can use to translate device ids to descriptive device names on all my pfsense installs so that the list is much easier to read.  I really wish pfsense would include that file by default.  It is very useful but it is about 400 KBytes.

                              /usr/share/misc/pci_vendors

                              I just do a search for that file for whatever version of freebsd pfsense is running and manually put it in place.  pciconf is so much easier to read after that.

                              This…

                              
                              em2@pci0:4:0:0:	class=0x020000 card=0x060a15d9 chip=0x10d38086 rev=0x00 hdr=0x00
                                  class      = network
                                  subclass   = ethernet
                              
                              

                              becomes this…

                              
                              em2@pci0:4:0:0:	class=0x020000 card=0x060a15d9 chip=0x10d38086 rev=0x00 hdr=0x00
                                  vendor     = 'Intel Corporation'
                                  device     = 'Intel 82574L Gigabit Ethernet Controller (82574L)'
                                  class      = network
                                  subclass   = ethernet
                              
                              
                              1 Reply Last reply Reply Quote 0
                              • F
                                firefox
                                last edited by

                                The other thing is ASPM which can cause problems similar to this

                                I do not have this Option
                                I checked

                                now the latency in 325
                                Heat 50 °

                                Could be something on the network makes this
                                Perhaps improper connection of the network jack
                                Or improper cable

                                Do not know what to check

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  If it were a hardware problem I would expect to see a load of errors in Ststus: Interfaces:

                                  You aren't seeing a high interrupt load then if you run 'top -SH' at the console (or via ssh)?

                                  Steve

                                  1 Reply Last reply Reply Quote 0
                                  • F
                                    firefox
                                    last edited by

                                    What came out of this command
                                    I posted earlier post

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      If you look at my output from top -SH above I have an extra line the breaks down the usage by type. If you run it fro the console, rather then via the webgui, and allow it to go a few cycles you'll see that. It probably doesn't contain anything useful but at this point it's worth checking anything.  :)

                                      Steve

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        firefox
                                        last edited by

                                        Here is the output of a command through ssh
                                        But for some reason been a day and a half that it works well
                                        Besides high CPU temperature

                                        *** Welcome to pfSense 2.1.2-RELEASE-pfSense (i386) on home ***
                                        
                                         WAN1 (wan)      -> pppoe0     -> v4/PPPoE: 5.144.62.30/32
                                         LAN (lan)       -> fxp1       -> v4: 192.168.0.1/24
                                         WIFI (opt1)     -> dc0        -> 0.26,  0.32,  0.18   up 13+00:14:24  07:36:04
                                         WAN2 (opt2)     -> ath0_wlan0 -> 
                                              0.0                     0.0           0.0              100
                                         0) Logout (SSH only)                  8) Shell
                                         1) Assign Interfaces                  9) pfTop
                                         2) Set interface(s) IP address       10) Filter Logs
                                         3) Reset webConfigurator password    11) Restart webConfigurator
                                         4) Reset to factory defaults         12) pfSense Develope7.98ell
                                         5) Reboot system                     13) Upgrade from conso25
                                         6) Halt system                       14) Disable Secure She6l (sshd)
                                           12ing host       -68    -     0K   144K WAIT   150:39  1.17% intr{irq20: fxp
                                         9929                45    0   370M   148M bpf      5:14        snort{snort}
                                                                                   -   
                                         nter an option: 8
                                        
                                        72.1.2-RELEASE][admin@home.plex]/root(1): top -SH
                                        
                                        last pid: 25296;  load averages:  0.26,  0.32,  0.18   up 13+00:14:23  07:36:03
                                        188 processes: 2 running, 168 sleeping, 18 waiting
                                         PU: 23.6% user,  0.0% nice, 16.1% system,  2.2% interrupt, 58.1% idle
                                         em: 483M Active, 45M Inact, 142M Wired, 18M Cache, 84M Buf, 36M Free
                                        Swap: 2048M Total, 60M Used, 1988M Free, 2% Inuse
                                        
                                          PID USERNAME      PRI NICE   SIZE    RES STATE    TIME   WCPU COMMAND
                                           11 root          171 ki31     0K     8K RUN    266.7H 76.07% idle
                                        72612 root           76    0 57716K 11728K accept   0:04  8.50% php
                                        65865 root           52    0 58740K 12240K accept   0:16  3.76% php
                                         9929 root           45    0   370M   148M bpf      5:14  1.27% snort{snort}
                                           12 root          -68    -     0K   144K WAIT   150:39  1.17% intr{irq20: fxp
                                            0 root          -68    0     0K    88K scan   167:37  0.00% kernel{ath0 tas
                                           12 root          -32    -     0K   144K WAIT   140:35  0.00% intr{swi4: cloc
                                            0 root          -68    0     0K    88K -       57:49  0.00% kernel{dummynet
                                        79394 root           44    0   265M   239M select  24:03  0.00% clamd{clamd}
                                        56758 root           44    0  8004K  4852K kqread  14:38  0.00% lighttpd
                                         9389 proxy          44    0 44148K 36372K kqread  14:19  0.00% squid
                                           12 root          -44    -     0K   144K WAIT    10:32  0.00% intr{swi1: neti
                                          257 root           76   20  3352K   708K kqread   9:34  0.00% check_reload_st
                                           14 root          -16    -     0K     8K -        6:15  0.00% yarrow
                                           22 root           20    -     0K     8K syncer   6:15  0.00% syncer
                                        23208 root           64   20  3264K  1136K select   5:47  0.00% apinger
                                            0 root          -68    0     0K    88K -        3:46  0.00% kernel{ath0 tas
                                        last pid: 50139;  load averages:  0.42,  0.52,  0.39                                                  up 13+00:26:52  07:48:32
                                        187 processes: 2 running, 167 sleeping, 18 waiting
                                        CPU:  6.2% user,  0.0% nice,  1.5% system,  4.6% interrupt, 87.7% idle
                                        Mem: 436M Active, 60M Inact, 140M Wired, 18M Cache, 84M Buf, 71M Free
                                        Swap: 2048M Total, 64M Used, 1984M Free, 3% Inuse
                                        
                                          PID USERNAME      PRI NICE   SIZE    RES STATE    TIME   WCPU COMMAND
                                           11 root          171 ki31     0K     8K RUN    266.9H 79.39% idle
                                        75084 root           55    0 57716K 12028K accept   0:12  8.40% php
                                        63656 root           76    0 57716K 11812K accept   0:05  2.49% php
                                           12 root          -68    -     0K   144K WAIT   150:55  2.10% intr{irq20: fxp0 fxp1}
                                         9929 root           45    0   370M   149M bpf      5:35  1.86% snort{snort}
                                            0 root          -68    0     0K    88K -      167:44  0.00% kernel{ath0 taskq}
                                           12 root          -32    -     0K   144K WAIT   140:41  0.00% intr{swi4: clock}
                                            0 root          -68    0     0K    88K -       57:52  0.00% kernel{dummynet}
                                        79394 root           44    0   264M   237M select  24:03  0.00% clamd{clamd}
                                        56758 root           44    0  8004K  4808K kqread  14:42  0.00% lighttpd
                                         9389 proxy          44    0 44148K 33280K kqread  14:21  0.00% squid
                                           12 root          -44    -     0K   144K WAIT    10:33  0.00% intr{swi1: netisr 0}
                                          257 root           76   20  3352K   708K kqread  10:01  0.00% check_reload_status
                                           14 root          -16    -     0K     8K -        6:16  0.00% yarrow
                                           22 root           20    -     0K     8K syncer   6:15  0.00% syncer
                                        23208 root           64   20  3264K  1136K select   5:47  0.00% apinger
                                            0 root          -68    0     0K    88K -        3:46  0.00% kernel{ath0 taskq}
                                        75378 root           44    0  3264K   804K piperd   3:40  0.00% logger
                                        68925 root           44    0  3416K  1160K select   3:07  0.00% syslogd
                                           12 root          -68    -     0K   144K WAIT     3:03  0.00% intr{irq21: ath0}
                                           12 root          -68    -     0K   144K WAIT     2:58  0.00% intr{irq22: dc0}
                                        60635 nobody         44    0  5512K  1664K select   2:35  0.00% dnsmasq
                                        90715 root           76   20  3644K   592K wait     2:33  0.00% sh
                                           13 root          -16    -     0K     8K sleep    2:12  0.00% ng_queue
                                            3 root           -8    -     0K     8K -        1:48  0.00% g_up
                                        74905 root           44    0 14060K  9176K bpf      1:40  0.00% tcpdump
                                            4 root           -8    -     0K     8K -        1:39  0.00% g_down
                                            8 root          -16    -     0K     8K pftm     1:18  0.00% pfpurge
                                        48583 root           64   20  7200K  7220K select   1:14  0.00% ntpd{ntpd}
                                         9935 root           44    0  7876K  1436K select   1:02  0.00% mpd5{mpd5}
                                           16 root          -16    -     0K     8K tzpoll   0:57  0.00% acpi_thermal
                                            0 root          -16    0     0K    88K sched    0:50  0.00% kernel{swapper}
                                           12 root          -64    -     0K   144K WAIT     0:41  0.00% intr{irq14: ata0}
                                        [2.1.2-RELEASE][admin@home.plex]/root(2): 
                                        
                                        
                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Nothing much there.
                                          Kind of out of ideas here but I did notice that you are using some swap. That can cause serious performance issues. I wonder if a Snort rule update has pushed you over the limit of RAM and started swapping. Check your memory RRD graph to see if ran out of free memory at any point.

                                          Steve

                                          1 Reply Last reply Reply Quote 0
                                          • F
                                            firefox
                                            last edited by

                                            I will check this with the snort Off
                                            But i do not think that is the problem
                                            it worked fine until now includes updates once a month

                                            Maybe the new version a bit heavy for this computer

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