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    Anyone know how to contact Electric Sheep Fencing?

    Scheduled Pinned Locked Moved General pfSense Questions
    5 Posts 5 Posters 1.3k Views
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    • R
      rustfri1
      last edited by

      Hi, everybody. Anyone that knows why the Electric Sheep Fencing guys does not reply on emails nowadays?

      I am in urgent need to purchase some pfSense development services, but I have been unable to get a reply on email from cmb@electricsheepfencing.com, info@electricsheepfencing.com or sales@electricsheepfencing.com.

      Thought I should check the forum here for any obvious reasons before calling the guys.

      Reg,
      Rustfri1

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      • B
        bennyc
        last edited by

        I had no issues reaching them earlier this week, so it might just be that your email didn't make it through (spam filter or so).

        • Retry from another email account (provider),
        • you can also try this address: supportinfo@pfsense.org (comes from here: https://portal.pfsense.org/support-subscription.php)
        • or call them (I'm pretty confident they won't mind in this case ;) )

        4x XG-7100 (2xHA), 1x SG-4860, 1x SG-2100
        1x PC Engines APU2C4, 1x PC Engines APU1C4

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        • J
          jasonlitka
          last edited by

          If you're going to be paying them anyway, you might want to consider a support agreement and then just use your support hours for whatever custom work you want done.  They respond pretty quickly to tickets.

          Outdated info.  See jimp's reply below.

          I can break anything.

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            Development is separate from support hours now, things have changed a bit there recently.

            We're really trying to focus on getting 2.2 out so we're being extremely selective about development work that gets taken on (for load and other misc reasons).

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

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            • B
              Benno
              last edited by

              hey there,
              I contacted them about 2 weeks ago, they replied pretty fast so yours might be lost in the spam filter..?

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