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    NTOP Problem ?

    Scheduled Pinned Locked Moved pfSense Packages
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    • E Offline
      ESPNSTI
      last edited by

      The new package 5.0.1 v2.5 did not resolve the "spinning logo on IP detail" problem for me.

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      • H Offline
        humps
        last edited by

        Ok Installed the new updated version of Ntop (5.0.1 v2.5) hoping that this version would fix the issues I have been having with the previous version (5.0.1_1 v2.4) but to my surprise everything remains the same.
        I cannot connect to Ntop, each time i try to connect i get Time Out Error:
        The connection has timed out
        The server at 192.168.x.x is taking too long to respond
        .
        I have never had any problem with Ntop before and i've been using it for 2yrs + but ever since I installed version 5.0.1_1 v2.4 it has become UNUSEABLE!
        I have since UnInstalled Ntop, i still love this program and i will continue check for new versions until its fixed.
        I'm running Pfsense 2.1.3 X64.
        UPDATE: Someone posted a suggestion on a thread that I had started here: https://forum.pfsense.org/index.php?topic=76358.0

        Ntop seems to be working fine for me again.
        I've noticed with NTOP; when you reinstall/install, you have to select interfaces and enter the password again. Some reason the settings are not retained.

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        • B Offline
          BeerCan
          last edited by

          I am having the same issue.  The ntop "info about" page only has a spinning flower and eventually 404's.
          If I right click the host and save the link I can open it and view some info.

          This seems like there may be some permission issue of the pfsense machine.  It would be cool to see this fixed or ntopng made a package.  I would be willing to add $25-50 to a bounty if anyone wanted to go in with me.

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          • R Offline
            razblack
            last edited by

            I too am still having some major problems with ntop and latest pfsense…

            ntop[51381]: EPIPE while sending page to web client
            ntop[15131]: ERROR Buffer too short @ report.c:3905 (increase to at least 1070) [ a23-...amaitechnologies.com OS: Linux HTTP Server     23.197.146.70<

            no clue how to fix this, tried to find something in the docs and google... no luck at all.

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            • R Offline
              razblack
              last edited by

              well.. not sure this is a fix  or not, but i currently (for the time) have this dril-down working.

              I switched from using HTTP to HTTPS via ntop > admin > configure > startup options > [basic prefs]    and changed -w (HTTP) to 0 (zero) and HTTPS server to a port of my choosing.  restarted ntop and now I am able to drill-down:

              IP > traffic directions > local to remote    and select a host IP to get detailed info.

              I don't understand why, but seems the built-in webservices is having some kind of buffer issue for HTTP services since latest updates.. perhaps related/unrelated to the OpenSSL sercurity changes.. no idea.

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              • B Offline
                BeerCan
                last edited by

                @razblack:

                well.. not sure this is a fix  or not, but i currently (for the time) have this dril-down working.

                I switched from using HTTP to HTTPS via ntop > admin > configure > startup options > [basic prefs]    and changed -w (HTTP) to 0 (zero) and HTTPS server to a port of my choosing.  restarted ntop and now I am able to drill-down:

                IP > traffic directions > local to remote    and select a host IP to get detailed info.

                I don't understand why, but seems the built-in webservices is having some kind of buffer issue for HTTP services since latest updates.. perhaps related/unrelated to the OpenSSL sercurity changes.. no idea.

                Ahh you had me hopeful :)    I tried this on my system and I still have the same issue as before (spinning flower with no info).

                I am glad you were able to get a fix for your issue.

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                • R Offline
                  razblack
                  last edited by

                  @BeerCan:

                  Ahh you had me hopeful :)    I tried this on my system and I still have the same issue as before (spinning flower with no info).

                  I am glad you were able to get a fix for your issue.

                  ya, i'm not sure this was a silver bullet…  there are a couple other changes I've made that could have also contributed.

                  I enabled use W3C (yes) under display prefs, and also noticed that after adding a few lists in pfblocker, that my memore utilization was around 75%, so I reduced squid memory cache size to 3MB.  Those probably have absolutely no coincidental relation, but who knows.

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                  • D Offline
                    dgcom
                    last edited by

                    Interesting… Same issue here, but I found that looking at level 2 hosts (by MAC) actually works.

                    It still sends back some 404s after showing page, which tells me something is broken with ntop web UI...

                    And the issue is probably with this /python/sankey.py:

                    The server cannot find the requested page (page expired or ntop configuration ?).

                    Received request:

                    <tt>"GET /python/sankey.py?maxhost=16&zoom=0&hostselected%5B%5D=192.168.1.1 HTTP/1.1"</tt>

                    Python support disabled into this ntop instance

                    DG

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                    • D Offline
                      dgcom
                      last edited by

                      After looking at this a bit deeper:

                      Unfortunately, it seems that many reports in ntop (including level 3 host view) now require python integration, but the installed version was compiled without it.
                      In About -> Show Configuration it says:

                      Embedded Python       -> Not present 
                      

                      Python 2.7 is included with the ntop package - so I might be wrong and ntop just can't find it?
                      I also can't find the full log file for ntop to see if it ever complained about python…

                      DG

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                      • B Offline
                        BeerCan
                        last edited by

                        it seems there are a lot of issues with the directory paths also. I am getting a lot of file not found errors when I open the page in developer tools.  I think there are a few broken parts to this.  I wish I new how to fix it but  :'(

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                        • J Offline
                          JohnnyBeGood
                          last edited by

                          I'm on 2.2-ALPHA August 9 and have same issue just keeps loading logo. Hope it will be fixed in 2.2 final very useful tool to drill down.

                          I like to fill my tub up with water, then turn the shower on and act like I'm in a submarine that's been hit!

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                          • C Offline
                            Cino
                            last edited by

                            try ntopng instead, just came out so their could be bugs… report any in the link below

                            https://forum.pfsense.org/index.php?topic=80461

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                            • J Offline
                              JohnnyBeGood
                              last edited by

                              @Cino:

                              try ntopng instead, just came out so their could be bugs… report any in the link below

                              https://forum.pfsense.org/index.php?topic=80461

                              Wow! Thank you so much for sharing this! I thought ntop is dead.
                              For some reason its not showing up in packages.
                              I'll ask in main thread.

                              I like to fill my tub up with water, then turn the shower on and act like I'm in a submarine that's been hit!

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