Packet loss??? Is this normal?

stephenw10

What sort of WAN do you have? It looks relatively low latency so I'd guess, no that's not normal.
Do you have data from a longer time span?

Steve

changedsoul

Here is one week and one month graphs.

I have Charter Cable internet

one_week.jpg_thumb

one_month.jpg_thumb

stephenw10

Ok, so it looks like it's got much worse over the last week. Also it appears to vary over a daily cycle.
Does that match something you're doing? Do your traffic graphs match the packet loss? If not then it's clearly an ISP issue, though is it actually an issue? Other than packet loss are you seeing problems? It could be that under high loads the gateway machine is de-prioritising ping responses which doesn't seem unreasonable.

If you compare that with two different WAN connections I have you'll see that it's not that bad. The two attached graphs are both DSL connections but one is a FTTC connection. The standard DSL connection has similar packet loss stats to your but it's made to look less by that fact the latency varies so much more than your WAN.

Steve

![status_rrd_graph_img (2).png_thumb](/public/imported_attachments/1/status_rrd_graph_img (2).png_thumb)
![status_rrd_graph_img (2).png](/public/imported_attachments/1/status_rrd_graph_img (2).png)
![status_rrd_graph_img (1).png_thumb](/public/imported_attachments/1/status_rrd_graph_img (1).png_thumb)
![status_rrd_graph_img (1).png](/public/imported_attachments/1/status_rrd_graph_img (1).png)

changedsoul

Im not really having issues with internet. Just was looking at these graphs and seen a bunch of packet loss. Is there a way to show smaller time frames smaller than 1 hour?

Maybe see whats going on real time?

stephenw10

Hmm, you might have to use some external logging facility to do that. I guess the data is there if you write your own custom RRD command to generate any graph you want.

Steve

changedsoul

That will have to be somehting I try and tackle at a later time. No urgency on that yet.

stephenw10

Hmm, you'd think there must be some convenient windows utility for working with RRD data but I've just failed to find one. :(

Steve

changedsoul

I think it may be my modem is dieing. Or not…ahhh crap, I dont know. I lost internet today for a few hours. Called charter, they told me there were no outages ( yup ah huh, sure) and that 90% people around me were online. They claimed I was not getting a signal to my modem. Oh but for some unknown reason it came back online. Anyways.....check out my awseom packetloss graph, lol. during the i was having issues just before the modem cut out

awesome_PacketLoss.png_thumb

tokiebonilla

can you see my graph if this is normal?

Constant packet loss 26% all the way

stephenw10

It all depends what your WAN connection is as to what's 'normal'. However 25% packet loss looks pretty bad.

Steve