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    Massive performance issues on some websites

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    27 Posts 6 Posters 6.1k Views
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    • J
      justin.j
      last edited by

      @kejianshi:

      I agree with super mule - Turning of snort has occasionally been known to help performance - From time to time.
      The same way not being DDOSed helps with performance….

      I've tried with Snort enabled (When I first tried to switch over to pfSense) and then with it disabled to try and narrow down the cause of the issues I'm having.
      Considering it's a fresh install with minimal packages added I'm a bit stumped as to why these issues are occurring, and even more stumped that I can't see anything being blocked or high use in any resources >:(

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      • K
        kejianshi
        last edited by

        Pfsense works well and works fast.  Its either a package, a misconfiguration, your DNS or something like that that is causing your problems.

        What are you using for DNS?  Can we see the list that appears on the main page to the left?

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        • J
          justin.j
          last edited by

          @kejianshi:

          Pfsense works well and works fast.  Its either a package, a misconfiguration, your DNS or something like that that is causing your problems.

          What are you using for DNS?  Can we see the list that appears on the main page to the left?

          As mentioned previously, it is 127.0.0.1 followed by the two OpenDNS servers.
          Here is a screenshot that shows details I have already given.

          General.png
          General.png_thumb

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          • K
            kejianshi
            last edited by

            Try changing DNS to 8.8.8.8 and 8.8.4.4 just for a little while and reboot.

            See if it helps.

            If thats not the issue, can we see your lan and wan firewall rules?

            "unable to check for updates" seems like something very basic is broken.

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            • S
              Supermule Banned
              last edited by

              Why are you unable to check for updates??

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              • J
                justin.j
                last edited by

                @kejianshi:

                Try changing DNS to 8.8.8.8 and 8.8.4.4 just for a little while and reboot.

                See if it helps.

                If thats not the issue, can we see your lan and wan firewall rules?

                "unable to check for updates" seems like something very basic is broken.

                100% sure that won't help.  We've used OpenDNS for years without an issue and it works fine in Endian.
                Not to mention that internally the DNS saved in the firewall isn't even used as we use our own internal DNS server.

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                • J
                  justin.j
                  last edited by

                  @Supermule:

                  Why are you unable to check for updates??

                  I'm not sure.  If I copy and paste the update link from the failure message it loads on my PC fine and the package list updates on pfSense fine so I'm still really dumbfounded.

                  Offtopic:  Slightly jealous of your speed there  :-\  Management won't spend more on a faster link (Currently 10mb) and home internet is worse :(

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                  • K
                    kejianshi
                    last edited by

                    Please just try google DNS just to placate my silly whims.

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                    • S
                      Supermule Banned
                      last edited by

                      Pls. try Google DNS to see if the issue persits…

                      @justin.j:

                      @Supermule:

                      Why are you unable to check for updates??

                      I'm not sure.  If I copy and paste the update link from the failure message it loads on my PC fine and the package list updates on pfSense fine so I'm still really dumbfounded.

                      Offtopic:  Slightly jealous of your speed there  :-\  Management won't spend more on a faster link (Currently 10mb) and home internet is worse :(

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                      • J
                        justin.j
                        last edited by

                        Same issue with Google DNS.

                        googledns.png
                        googledns.png_thumb

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                        • K
                          kejianshi
                          last edited by

                          What is your wan IP? Is it public or private?

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                          • S
                            Supermule Banned
                            last edited by

                            We need access to that box because something is wrong.

                            And I bet thats why its slow. Are you using any specified GW's on any other interface than WAN??

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                            • K
                              kejianshi
                              last edited by

                              Yep - But I hate to ask.  People are paranoid you know…

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                              • J
                                justin.j
                                last edited by

                                @kejianshi:

                                What is your wan IP? Is it public or private?

                                WAN IPs are public (Only 1 IP currently in use in our IP range).

                                @Supermule:

                                We need access to that box because something is wrong.

                                And I bet thats why its slow. Are you using any specified GW's on any other interface than WAN??

                                Only 1 gateway specified and that's the WAN IF.  Remote access won't be possible, IT manager would lose his &#@&.

                                I'm in the process of setting up a 2nd pfSense VM (With only Open VM Tools installed) from the 2.1.5 install image and I'll manually setup rules and config again so no bad config comes across.  If I can get it working like that then I'll add snort back in and hope that it all works.

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                                • K
                                  kejianshi
                                  last edited by

                                  That sounds like a reasonable action.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Ipv4/v6 issue can cause update check failure.

                                    https://doc.pfsense.org/index.php/Controlling_IPv6_or_IPv4_Preference

                                    Could it be ipv6 enabled sites that are loading slowly?

                                    Steve

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