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    Black screen putty

    Scheduled Pinned Locked Moved Hardware
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    • B
      Bulldogg
      last edited by

      I get a black screen with putty when trying to serial in I have the DB9 cable but I see nothing

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Incorrect baud rate? Wrong type of cable? No console running on serial? Could be number of things, more information please.

        Steve

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        • B
          Bulldogg
          last edited by

          @stephenw10:

          Incorrect baud rate? Wrong type of cable? No console running on serial? Could be number of things, more information please.

          Steve

          I have the APU 4GB
          in a different thread I think its because I have a usb db9 serial with a straight gender change

          tried to use the reset button at the front but will not work

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          • K
            kejianshi
            last edited by

            Whats this about?

            https://forum.pfsense.org/index.php?topic=78086.0;topicseen

            I'd be amazed if you could just press a button and set it to factory image…

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              The Alix and APU, if they came from netgate or the pfSense store, have custom images that include code to read the reset button. You can indeed 'factory' reset it using just the button. I guess it has to be booting sufficiently far to load the reset button driver though.

              Yes you need a USB to serial adapter and a null modem, either a cable or an adapter style. It must be wired as a null modem though a straight gender changer won't work.

              Steve

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              • B
                Bulldogg
                last edited by

                So I have a USB to serial with a null cable.  I get the cryptic code when I use 9600 but after it beeps the screen is black

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                • B
                  Bulldogg
                  last edited by

                  Thank you all I am back up and running

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                  • K
                    kejianshi
                    last edited by

                    What did you do to fix it?

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