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Amazon Fire TV not working

Scheduled Pinned Locked Moved Firewalling
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  • K
    kejianshi
    last edited by Sep 25, 2014, 8:28 PM

    Do you have the uPNP service running on the interface (LAN)?

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    • M
      mrsunfire
      last edited by Sep 26, 2014, 3:36 AM

      No I don't have. But I also testet it with it running. What I found out: if I go to Advanced - Firewall/NAT and check "disable all packet filtering" and uncheck it again, Fire TV works fine for a short period of time. But at least after 1 hour, it's not working anymore. Is this a bug from pfsense, or what's happening there?

      Netgate 6100 MAX

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      • D
        Derelict LAYER 8 Netgate
        last edited by Sep 26, 2014, 4:56 AM

        What is showing up as blocked in the firewall logs?

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • M
          mrsunfire
          last edited by Sep 26, 2014, 5:09 AM

          Nothing, thats the problem.

          Netgate 6100 MAX

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          • K
            kejianshi
            last edited by Sep 26, 2014, 5:13 AM

            You know what.  I bet manual outbound NAT with static port need be set up on basically the entire LAN…  (WAN...  technically)

            Perhaps maybe just 49000 - 65535...

            But I'd do the whole LAN at first to see if that fixes the issue and then narrow the ports.

            It is a UDP stream after all.  Might be the issue, as it so often is.

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            • K
              kejianshi
              last edited by Sep 26, 2014, 5:21 AM

              You may use other protocols, like some games amongst other things, that do not work properly when the source port gets rewritten. To disable this functionality, you need to use the static port option. Click Firewall -> NAT, and the Outbound tab. Click "Manual Outbound NAT rule generation (Advanced Outbound NAT (AON))" and click Save. You will then see a rule at the bottom of the page labeled "Auto created rule for LAN". Click + to copy that rule. Change the rule so it only covers the source IP of your device that needs static port, and any other settings you need. Check the "static port" box on that page, and click Save. Move the rule to the top of the list. Apply changes and this behavior will be disabled.

              (copied)

              I'd just do the entire 1-65535 at first, just to see if that changes things.  Then try to narrow it to only what your service needs.
              Be sure to put your rule with static port on top of the list(-;

              If this makes no difference, its easy to change back to automatic outbound nat.

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              • M
                mrsunfire
                last edited by Sep 26, 2014, 5:53 AM

                Wich rule do I have to copy and edit?

                http://imgur.com/Bu416t5

                My LAN is the 192.168.1.0/24, there also is the Fire TV connected to.

                Netgate 6100 MAX

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                • K
                  kejianshi
                  last edited by Sep 26, 2014, 6:00 AM

                  You see the very first rule?  Hit the + button to the right of it.  Then change destination port to 1 - 65535

                  Then change the description to something like "static port entire lan".  Then save the rule.  After that, move that rule to top of list.

                  Be sure to save/apply.

                  See if it works.  Might need a reboot.

                  Its easy to go back and delete if doesn't work.

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                  • K
                    kejianshi
                    last edited by Sep 26, 2014, 6:08 AM

                    P.S.  Looks like where there was 500, you should make that blank to catch all ports.

                    No idea if this will work.  Could also be a dlna issue.  I hope its this "easy" for you.

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                    • M
                      mrsunfire
                      last edited by Sep 26, 2014, 6:09 AM

                      Is there a possibility that I lock out myself with that? I'm connected via WAN right now  :D

                      Trying to set the destination port range to 1-65535 it says "You must supply either a valid port or port alias for the destination port entry."

                      EDIT: thanks for the tip! I've edited now the first rule and leave the port empty, for cover all ports. Will try that later at home if its fixed. Will report then, thanks a lot till now!

                      Netgate 6100 MAX

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                      • K
                        kejianshi
                        last edited by Sep 26, 2014, 6:10 AM

                        Where it had 500, just make it blank to catch all ports.  No - You will not be locked out.

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                        • M
                          mrsunfire
                          last edited by Sep 26, 2014, 6:12 AM

                          See edited post above, thanks!

                          Netgate 6100 MAX

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                          • K
                            kejianshi
                            last edited by Sep 26, 2014, 6:15 AM

                            Don't thank me unless it works.  Good chance its no effect at all.

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                            • M
                              mrsunfire
                              last edited by Sep 26, 2014, 6:22 AM

                              You're right, let's see.

                              As I setup DMZ yesterday, I let the firewall log everything and found out that Fire TV only connects via port 80 and 443 and (I think it was) 2289 TCP. Also uses 53 as well. But even with everything allowed, it didn't work.
                              Maybe it's realy an UDP stream problem, don't know. Also requested the Amazon support, they can't help me right now and gave it to the technicals.

                              Is there any possibility to see whitch ports the Fire TV is using, or trying to use?

                              Netgate 6100 MAX

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                              • K
                                kejianshi
                                last edited by Sep 26, 2014, 6:27 AM

                                I think you are going to find out fire tv will use a ton of random udp ports, but lets see.

                                Your pfsense setup is far from simple - its possible you have other issues.

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                                • M
                                  mrsunfire
                                  last edited by Sep 26, 2014, 6:34 AM

                                  Hm, first issue is if I set the NAT outbound from automatic to manual, IPsec isn't working anymore. So I edited the first rule to any port, and set back to automatic. Is that ok, or whats the difference to manual? Now IPsec is working fine again.

                                  Netgate 6100 MAX

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                                  • K
                                    kejianshi
                                    last edited by Sep 26, 2014, 6:37 AM

                                    automatic totally ignores any rules you set.

                                    when you get home try it with manual.

                                    If it works, you might want to make a LAN segment just for fire tv.

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                                    • K
                                      kejianshi
                                      last edited by Sep 26, 2014, 6:48 AM

                                      I'm being stupid - duh…

                                      You can change your first rule to the single IP of fire tv instead of the entire LAN

                                      like 192.168.1.100/32    (replace 100 with whatever your amazon fire device is)

                                      Then static ports will only apply to that 1 device.

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                                      • M
                                        mrsunfire
                                        last edited by Sep 26, 2014, 6:59 AM

                                        Well I think I need automatic for the IPsec, or not?

                                        Netgate 6100 MAX

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                                        • K
                                          kejianshi
                                          last edited by Sep 26, 2014, 7:01 AM

                                          Automatic has screwed me more often than not.  I don't use it anywhere.

                                          I don't use ipsec though.  Still I doubt seriously its required.

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