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An earnest appeal - please do fix APINGER in 2.2

Scheduled Pinned Locked Moved 2.2 Snapshot Feedback and Problems - RETIRED
95 Posts 29 Posters 33.1k Views
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  • D Offline
    dennypage
    last edited by Oct 6, 2014, 9:27 PM

    @ermal:

    How difficult is to post logs after activating debug knob available on latest snapshots and post it here?

    This is a production unit. While I followed the 2.1 beta series, I haven't yet moved to 2.2 beta.

    1 Reply Last reply Reply Quote 0
    • D Offline
      dennypage
      last edited by Oct 6, 2014, 9:40 PM

      @KOM:

      You must be new to a support role ;D

      People are utterly fantastic at complaining about this, that and the other thing.  The moment that they have to wiggle their little finger to help themselves, though, suddenly their problem is not quite so urgent or they just never quite get around to it.  But they keep complaining…

      Dude.

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      • A Offline
        applerule
        last edited by Oct 7, 2014, 2:18 AM

        @ermal:

        How difficult is to post logs after activating debug knob available on latest snapshots and post it here?

        I attached my logs on reply 54, then when you asked for them in reply 55, I replied in reply 56 that they were attached to my previous post.  You didn't respond asking for anything else, I do not know what else you want…

        The gateway logs are on post 54.  If you need other logs let me know and I will be glad to provide.

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        • E Offline
          eri--
          last edited by Oct 7, 2014, 10:03 AM

          @applerule,

          i need to see at least two logs since so many people complain about it.
          That will give clues for the proper problem here.

          1 Reply Last reply Reply Quote 0
          • S Offline
            Supermule Banned
            last edited by Oct 7, 2014, 10:28 AM

            test

            Why cant I copy/paste anything into this…

            I write test and get no server error, but copy the log and I get unavailable/Nginx error.

            1 Reply Last reply Reply Quote 0
            • S Offline
              Supermule Banned
              last edited by Oct 7, 2014, 10:30 AM

              The website cannot display the page

              HTTP 500

              Most likely causes:
              •The website is under maintenance.
              •The website has a programming error.

              What you can try:

              Refresh the page.

              Go back to the previous page.

              More information  More information

              This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

              For more information about HTTP errors, see Help.

              1 Reply Last reply Reply Quote 0
              • E Offline
                eri--
                last edited by Oct 7, 2014, 10:31 AM

                Put it on gist.github.com and post the link?

                1 Reply Last reply Reply Quote 0
                • S Offline
                  Supermule Banned
                  last edited by Oct 7, 2014, 10:33 AM

                  https://gist.github.com/anonymous/7f15078fbe6c76e91502

                  1 Reply Last reply Reply Quote 0
                  • E Offline
                    eri--
                    last edited by Oct 7, 2014, 5:48 PM

                    @Supermule,

                    i do not see issues from the log do you really have issues?

                    1 Reply Last reply Reply Quote 0
                    • E Offline
                      eri--
                      last edited by Oct 7, 2014, 5:53 PM

                      @applerule,

                      are you sure your system time is on sync and not running backward?

                      1 Reply Last reply Reply Quote 0
                      • E Offline
                        eri--
                        last edited by Oct 7, 2014, 6:18 PM

                        I also put a fix on apinger to recover from strange delay values on new snapshots.

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          Supermule Banned
                          last edited by Oct 7, 2014, 6:43 PM

                          Yes. It starts to show latency and packetloss. Then I manually restart the Apinger service and it runs again no issues.

                          It gets worse when the alarms are triggered and after a restart then no problem again for some time.

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            applerule
                            last edited by Oct 8, 2014, 2:46 AM

                            @ermal:

                            @applerule,

                            are you sure your system time is on sync and not running backward?

                            It was set to sync through hyper-v…I just disabled that in case it was causing issues.  Also, I just updated to the latest snapshot.  Will post update soon.

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              applerule
                              last edited by Oct 9, 2014, 10:59 PM

                              Update: All looks good.

                              It looks like ermal's fixes have made a huge difference.  No more weird latency issues.  I am at almost 2 days uptime, rrd graphs and gateway status is spot on.

                              I am on the Monday snapshot.

                              1 Reply Last reply Reply Quote 0
                              • N Offline
                                naras
                                last edited by Oct 10, 2014, 1:13 AM

                                Still got a offline opt1 on latest Thu Oct 09 15:04:15 bulid.

                                1 Reply Last reply Reply Quote 0
                                • E Offline
                                  eri--
                                  last edited by Oct 14, 2014, 6:07 PM

                                  @naras,

                                  can you explain the offline nic?
                                  Put more detail on what you mean by that.

                                  1 Reply Last reply Reply Quote 0
                                  • N Offline
                                    naras
                                    last edited by Oct 15, 2014, 6:12 AM

                                    @ermal:

                                    can you explain the offline nic?
                                    Put more detail on what you mean by that.

                                    I meant apinger showed me a opt1 offline status after a system upgrade in some snapshots, but in fact two pppoe lines are connected and up.

                                    I got it today after upgraded to Oct 14 17:37:25 build on the first reboot, but it's disappeared after another reboot.

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      Derelict LAYER 8 Netgate
                                      last edited by Oct 15, 2014, 6:53 AM Oct 15, 2014, 6:39 AM

                                      My HE IPv6 tunnel has been stuck at 14% packetloss - exactly - for days.  Even though it's working fine.  (2.1.5).  As far as I'm concerned, apinger should be all hands on deck at ESF.  for 2.1.6 and 2.2.  It's completely broken and the ramifications are pretty extreme.

                                      I am, right now, going to go add debugging to my 2.1.5 and restart apinger.

                                      ETA: I would concentrate my efforts in the logic that calculates what's debug logged as "Recently lost packets".  Something is not properly decrementing that variable.

                                      Chattanooga, Tennessee, USA
                                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                      1 Reply Last reply Reply Quote 0
                                      • E Offline
                                        eri--
                                        last edited by Oct 15, 2014, 3:43 PM

                                        @naras,

                                        put apinger in debug mode and give me the logs.

                                        1 Reply Last reply Reply Quote 0
                                        • E Offline
                                          eri--
                                          last edited by Oct 15, 2014, 3:44 PM

                                          @Derelict:

                                          My HE IPv6 tunnel has been stuck at 14% packetloss - exactly - for days.  Even though it's working fine.  (2.1.5).  As far as I'm concerned, apinger should be all hands on deck at ESF.  for 2.1.6 and 2.2.  It's completely broken and the ramifications are pretty extreme.

                                          I am, right now, going to go add debugging to my 2.1.5 and restart apinger.

                                          ETA: I would concentrate my efforts in the logic that calculates what's debug logged as "Recently lost packets".  Something is not properly decrementing that variable.

                                          It needs to be replaced but when i come to it.
                                          There is some statistical calculation that is wrong there especially after reloading the config.
                                          Though i should have fixed most of them by now.

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