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    Stuck on Synchronizing user settings

    Scheduled Pinned Locked Moved 2.2 Snapshot Feedback and Problems - RETIRED
    18 Posts 6 Posters 8.5k Views
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    • E
      elementalwindx
      last edited by

      I upgraded to the 28th snapshot and it still does this. If you would like I can pm you my cell # and I can provide you with IP kvm access to the box so you can check it out. Of course it would have to be any time after 7 pm est as this is a production box.

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        We shouldn't need direct access. If it still happens on a current (September) snapshot, get the users and groups from your config, blank out the passwords, and post that portion of the config here or PM it.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

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        • E
          elementalwindx
          last edited by

          I'll update it tonight and try a few reboots. I do know I disabled the admin login and created my own login name

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          • E
            elementalwindx
            last edited by

            jimp, I have sent you a pm. Updated to Sept 03 and still having the same issue.

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              The part in the PM was what I was after. Though I can't seem to reproduce the hang with your settings, I did notice one odd part. You have a <group>tag with some members defined but no name or other info.

              If you edit that out of the config does it still hang for you?

              		 <group><member>2000</member>
              			<member>2001</member>
              			<member>2003</member></group> 
              
              ```</group>

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

              Need help fast? Netgate Global Support!

              Do not Chat/PM for help!

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              • E
                elementalwindx
                last edited by

                @jimp:

                The part in the PM was what I was after. Though I can't seem to reproduce the hang with your settings, I did notice one odd part. You have a <group>tag with some members defined but no name or other info.

                If you edit that out of the config does it still hang for you?

                		 <group><member>2000</member>
                			<member>2001</member>
                			<member>2003</member></group> 
                
                ```</group>
                

                No clue how that got there. I never mess with groups. However how do I edit that out?

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  The simplest way would be to download a fresh config backup, find that block, edit it out, save the file, then restore it.

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                  Need help fast? Netgate Global Support!

                  Do not Chat/PM for help!

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                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    Can you still reproduce this on current snapshots? I still can't replicate it here. One of my VMs used to do this every other reboot if not a few in a row but on recent snapshots it has been fine.

                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

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                    • chpalmerC
                      chpalmer
                      last edited by

                      as of 10/09  and possibly as early as 10/07 I can no longer replicate this on my two 2.2 boxes.

                      One is a nano 4g install and the other is a hard drive.

                      They come up fine every time now.

                      Triggering snowflakes one by one..
                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                      • E
                        elementalwindx
                        last edited by

                        @chpalmer:

                        as of 10/09  and possibly as early as 10/07 I can no longer replicate this on my two 2.2 boxes.

                        One is a nano 4g install and the other is a hard drive.

                        They come up fine every time now.

                        I will try an update tonight and give it a try.

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                        • E
                          elementalwindx
                          last edited by

                          Seems to be fixed :)

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                          • A
                            ayman
                            last edited by

                            @elementalwindx:

                            Seems to be fixed :)

                            How did you resolve this? i have the same issue  :-\

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                            • C
                              cmb
                              last edited by

                              @ayman:

                              How did you resolve this? i have the same issue  :-\

                              It was fixed fixed in newer 2.2 snapshots than the time when this thread started, just upgrading to the latest snapshot fixed it for everyone here.

                              If you're still seeing this, it's probably a problem with your configuration (though those seemed to be ignored when I last tested that circumstance). Open your config backup in a text editor (other than Windows Notepad) and look for a stray <group>or <user>tag. The <group>tag seemed to be at the time the issue, if you have a line in your config that only shows <group>, delete that line.</group></group></user></group>

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