Virgin Media Static WAN Configuration

Ridgeback · Jan 21, 2014, 11:40 AM

Hi,

We have just changed over to a static wan configuration supplied by Virgin Media with a block of 5 IPs.

Everything (Web server, Email Server, A lot of other port forwarding fro devices, etc) was working fine before moving to static IPs.

I have input all the required information to access the WAN but I can't connect to anything WAN side from my LAN Clients. Also I cannot connect to the LAN side mail server and web server from the WAN side. (I have previously configured the firewall rules for these servers and they worked fine). I know i have to update my DNS Settings which I have done with my registration provider, and have other devices working correctly on other static ip's so I must have missed a trick in pfSense

Looking at the firewall logs, I can see that the router is being blocked by pfSense:
IF: WAN, Source: 82.35.xxx.137, Destination: 224.0.0.1
IF: WAN, Source: 192.168.0.1, Destination: 224.0.0.1

I have no outbound restrictions configured.

I hope someone out there has some bright ideas.

Thanks,

RB

INFO BELOW:

Details of Connection:

Static IP: 82.35.xxx.138

Gateway: 82.35.xxx.137

Subnet Mask: 255.255.255.248

DNS Server 1: 194.168.4.123
DNS Server 1: 194.168.8.123

Admin IP address of Virgin SuperHub is 192.168.0.1 (This is on the WAN side of pfSense but worked this way before when I was on Dynamic WAN IP)

psSense version: 2.1- Release (i386)

The Placement is: WWW <-> Virgin Modem <->Static WAN IP 1: pfSense <-> LAN
<->Static WAN IP 2: Another Device
<->Static WAN IP X: Etc

I have configured pf sense as follows:

1: System > Routing > Edit Gateway:

Interface: WAN
Address Family: IPv4
Name: Virgin Broadband
Gateway: 82.35.xxx.137
Default Gateway: Yep

2: Interfaces > WAN:

IPv4 Configuration Type: Static IPv4
IPv4 Address: 82.35.xxx.138/32
Gateway: 82.35.xxx.137
Block Private Networks: Yep
Block Bogon Networks: Yep

3: System > General Setup:

DNS Server: 194.168.4.123 - Use Gateway: 82.35.xxx.137
DNS Server: 194.168.4.123 - Use Gateway: 82.35.xxx.137
DNS Server: 8.8.8.8 - Use Gateway: 82.35.xxx.137
DNS Server: 8.8.4.4 - Use Gateway: 82.35.xxx.137

Ridgeback · Jan 21, 2014, 12:16 PM

DOH! I just noticed:

Subnet Mask: 255.255.255.248

IPv4 Address: 82.35.xxx.138/32

Changed it to: 82.35.xxx.138/29

… and we're all good.

#somtimes you have to write it out to see it ;D

huwjr · Nov 6, 2014, 10:38 AM

Hey Ridgeback,

Are you on a business or residential line?

Can you tell me how you have your Superhub configured for this to work?

We recently had the SuperHub firmware updated and this included the modem-mode feature which has been long awaited by us but am unable to get it working with (or without) our static ip addresses.

AcidzDesigns · Aug 21, 2021, 2:14 PM

Hi

I know this topic is quite old and hoping that you are still active on this forum. Was provided with a block of IP's from Virgin but I can not get access to the internet. wondering if you could provide some assistance on it.

Thanks

stephenw10 · Aug 23, 2021, 4:02 PM

Anything that might have applied in 2014 could easily have changed by now.
Please continue in the other thread:
https://forum.netgate.com/topic/165988/vmb-500-5-static-ip-setup

Steve