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    Watchhguard x1000 Boot Error

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S Online
      stephenw10 Netgate Administrator
      last edited by

      Ah, so you no longer have a card with the Watchguard OS on to try?
      Has it ever booted m0n0wall succefully?
      How are you writing the images to the card?
      If you booted the FreeDOS image and heard the beeps but saw no output on the console then it's very likely your serial cable is incorrectly wired.
      Try removing the CF card completely and power on the box, does it behave any differently?
      You could try reseting the CMOS with the onboard jumper in case you've somehow managed to make some change without realising it.

      Steve

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      • T Offline
        tinkernut02
        last edited by

        Yeah no watchguard OS.. should have backed up…Monowall never installed..I'm writing the images with PhysGui and I tried win32 disk imager... also removed the card and no change..CMOS didn't work. I tried 2 new serial cables both did not console me in.

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        • stephenw10S Online
          stephenw10 Netgate Administrator
          last edited by

          Hmm. Could be that both serial cables are bad. Have you proved either of them with any other OS or hardware? Have you read:
          https://doc.pfsense.org/index.php/PfSense_on_Watchguard_Firebox#Not_All_Null_Modem_Cables_are_Created_Equal.21

          Since the FreeDOS image is the only thing that has booted, even if you couldn't see the console, I'd try that again. It does seem to be possible to somehow destroy the formatting on the card to such an extent that it requires 'zeroing' the whole card before re-imaging. It's hard to imagine how that could prevent an image written bit-by-bit from succeeding though, I've never had an issue.

          Steve

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          • T Offline
            tinkernut02
            last edited by

            Yeah..I think you are right. I was getting a bunch of issues trying to write to the cards at times… had to use the diskpart utility in windows to fix the cards ..going to give it another shot if not this thing is going up on ebay ...do you have a preferred cf card and serial cable? I'm also thinking the serial port could be bad.

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            • stephenw10S Online
              stephenw10 Netgate Administrator
              last edited by

              @tinkernut02:

              had to use the diskpart utility in windows to fix the cards.

              That's not a good sign. The file system used by pfSense is UFS which isn't readable in Windows. The cards should appear as corrupt or unformatted if you try to view them in Windows. The FreeDOS image is FAT32 so is readable. (might even be FAT16)
              There is no need to do any formatting or partitioning as all that is contained in the card image.

              Presumably you used one of the serial cables with the Watchguard OS before you wiped the card?

              Steve

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              • T Offline
                tinkernut02
                last edited by

                Had to use the Diskpart utility due to card losing capacity. I guess windows didn't like the card. it would drop from 8gig down to 1.8gigs and would not let me write to it. Diskpart would bring it back to 8gigs and allow me to write the img. Not sure why, anyway also tried a new CMOS battery which didn't help. :'(

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                • stephenw10S Online
                  stephenw10 Netgate Administrator
                  last edited by

                  Seeing a 1.8GB partition would be righf if you had written it with a 4GB image previously.
                  Physdisk shouldn't have a problem wrting to it even if whatever formatting is on it is completely screwed.
                  It could be that it won't see your 8GB card correctly. CF cards that big didn't exist when that box was designed.

                  Steve

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                  • T Offline
                    tinkernut02
                    last edited by

                    Steve,
                    Is there a way I can access the bios through PCI video card and keyboard. I googled and found a picture of a watchguard x500 with a video card and keyboard. Want to give this a try.

                    swsww.png
                    swsww.png_thumb

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                    • stephenw10S Online
                      stephenw10 Netgate Administrator
                      last edited by

                      Yep, pretty much just as shown in the picture. You need PCI graphics card, which are not common these days, and a PS2 keyboard header (and keyboard).

                      Steve

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                      • T Offline
                        tinkernut02
                        last edited by

                        Would this be the pins to connect to? If so, what are the specs for these pins for keyboard?

                        WIN_20141124_195025.JPG
                        WIN_20141124_195025.JPG_thumb

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                        • stephenw10S Online
                          stephenw10 Netgate Administrator
                          last edited by

                          Yes that's it. The pinout is given somewhere here on the forum, in the X700 thread I think. It's a standard pinout though if you already have a ps2 header cable. Of course they were found on PCs that came with an AT keyboard as standard but those are rare now.  ;)

                          Steve

                          https://forum.pfsense.org/index.php?topic=20242.0

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                          • T Offline
                            tinkernut02
                            last edited by

                            Steve,

                            Very cool. Going to look for a cheap PCI card on eBay and try this. Thanks for the help.

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                            • T Offline
                              tinkernut02
                              last edited by

                              Okay… got some progress here. Bought a PCI card and did the keyboard setup and was able to get into the bios. I was able to fix the boot error but now I'm getting this issue while trying to install pfsense "ad1: TIMEOUT/FAILURE-READ DMA". Do you have any ideas of a fix.

                              WIN_20141201_191106.JPG
                              WIN_20141201_191106.JPG_thumb

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                              • stephenw10S Online
                                stephenw10 Netgate Administrator
                                last edited by

                                Ok, so the CF slot on the Watchguard box doesn't have the IDE DMA lines connected. That's common to many CF slots. If your card is new and fast enough it will support DMA and will be reporting to the OS and BIOS that it's DMA capable. pfSense tries to use DMA and you get errors as you're seeing.
                                For this reason DMA is disabled in the NanoBSD snapshots. However it isn't disabled on the Nano+VGA snapshots because those were originally built for a box that required DMA to boot. I assume you're booting the Nano+vga image because you're running the PCI card? You need to disable DMA by doing this:
                                https://doc.pfsense.org/index.php/Boot_Troubleshooting#Disable_DMA_for_IDE_drives

                                Steve

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                                  tinkernut02
                                  last edited by

                                  Okay got it…. disabled DMA... still stuck..trying to add line to boot loader. Keep on getting a /boot/loader.conf.local: not found. Where do I  enter this text?

                                  Stuck at this point.

                                  After the installation, add the following line to /boot/loader.conf.local:

                                  To disable DMA for hard drive(s):
                                  hw.ata.ata_dma=0

                                  To disable DMA for optical drives:
                                  hw.ata.atapi_dma=0

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                                  • stephenw10S Online
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    It's not a file that's included by default you have create it. You can do this at the console (or probably via the Command screen in Diagnostics):

                                    echo 'hw.ata.ata_dma=0' >> /boot/loader.conf.local
                                    

                                    No need to worry about optical drives.

                                    Steve

                                    Edit: Yes you can do that in Diagnostics: Command Prompt:

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                                      tinkernut02
                                      last edited by

                                      Got it finally…pfsense is booting perfectly..thank you for the help Steve... Do you have a guide on lcdproc setup..downloaded the packages and nothing on LCD.... thanks again.  :P

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                                      • stephenw10S Online
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        It's a bit of a fiddle to setup because the lcdproc package doesn't play nicely with the sdeclcd driver that's required. There's a link in the wiki page but this is where you want to look:
                                        https://forum.pfsense.org/index.php/topic,7920.msg344513.html#msg344513

                                        Steve

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                                          tinkernut02
                                          last edited by

                                          Thanks Steve..It worked!!!

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                                          • T Offline
                                            tinkernut02
                                            last edited by

                                            Steve,

                                            Do you have a how to guide for WGXepc setup? Sorry to keep bugging ;D.Thanks

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