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    Unable to auto-update snapshots

    2.2 Snapshot Feedback and Problems - RETIRED
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    • E
      emce
      last edited by

      @stephenw10:

      Try using https.
      The version file appears to accessible by both http and https though. Could be unrelated, do you have general internet access from the box otherwise?

      Steve

      Tried HTTPS but the same problem persists.  I do otherwise have connectivity out of the box.

      Thanks!

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Can you do this?:

        [2.2-BETA][root@xtm5.localdomain]/root: fetch -o /dev/null http://snapshots.pfsense.org/FreeBSD_stable/10/i386/pfSense_HEAD/.updaters/version
        /dev/null                                     100% of   29  B  291 kBps 00m00s
        [2.2-BETA][root@xtm5.localdomain]/root: fetch -o /dev/null https://snapshots.pfsense.org/FreeBSD_stable/10/i386/pfSense_HEAD/.updaters/version
        /dev/null                                     100% of   29  B  291 kBps 00m00s
        
        

        Steve

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        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          I split this thread off since it is not related to the other thread in which it was posted.

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          • E
            emce
            last edited by

            Sorry about that, jimp.

            stephenw10: Upon running the command you provided I received the following error:

            Certificate verification failed for /C=SE/O=AddTrust AB/OU=AddTrust External TTP Network/CN=AddTrust External CA Root
            675211580:error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed:/usr/pfSensesrc/src/secure/lib/libssl/../../../crypto/openssl/ssl/s3_clnt.c:1180:
            fetch: http://snapshots.pfsense.org/FreeBSD_stable/10/i386/pfSense_HEAD/.updaters/version: Authentication error
            

            But the following does work:

            fetch --no-verify-peer -o /dev/null http://snapshots.pfsense.org/FreeBSD_stable/10/i386/pfSense_HEAD/.updaters/version
            /dev/null                                     100% of   29  B  103 kBps 00m00s
            
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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, well that looks bad. Interestingly I can't access that url either any more. Try again:
              https://snapshots.pfsense.org/FreeBSD_releng/10.1/i386/pfSense_HEAD/.updaters/
              Could be there were some changes taking place. I don't know though.

              Steve

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              • E
                emce
                last edited by

                Same issue with: https://snapshots.pfsense.org/FreeBSD_releng/10.1/i386/pfSense_HEAD/.updaters/

                I was able to fix fetch by creating a symlink for the root cert bundle:

                sudo ln -sf /usr/local/share/certs/ca-root-nss.crt /etc/ssl/cert.pem
                
                fetch -o /dev/null https://snapshots.pfsense.org/FreeBSD_stable/10/i386/pfSense_HEAD/.updaters/version
                /dev/null                                     100% of   29  B  123 kBps 00m00s
                

                Unfortunately, this didn't fix auto-update :)

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, bizzare.  :-\ It's still working here on my test box just fine, all four options. There is a redirect in place for 10 stable to 10.1 releng:

                  [2.2-BETA][root@xtm5.localdomain]/root: fetch -o /dev/null http://snapshots.pfsense.org/FreeBSD_stable/10/i386/pfSense_HEAD/.updaters/version
                  /dev/null                                     100% of   29  B  300 kBps 00m00s
                  [2.2-BETA][root@xtm5.localdomain]/root: fetch -o /dev/null https://snapshots.pfsense.org/FreeBSD_stable/10/i386/pfSense_HEAD/.updaters/version
                  /dev/null                                     100% of   29  B  298 kBps 00m00s
                  [2.2-BETA][root@xtm5.localdomain]/root: fetch -o /dev/null https://snapshots.pfsense.org/FreeBSD_releng/10.1/i386/pfSense_HEAD/.updaters/version
                  /dev/null                                     100% of   29  B  307 kBps 00m00s
                  [2.2-BETA][root@xtm5.localdomain]/root: fetch -o /dev/null http://snapshots.pfsense.org/FreeBSD_releng/10.1/i386/pfSense_HEAD/.updaters/version
                  /dev/null                                     100% of   29  B  209 kBps 00m00s
                  
                  

                  There have been cert problems before but usually affecting everything. Do you have a bad system date that's rendering the cert invalid?
                  I'd be tempted to re-install at thus point.

                  Steve

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                  • E
                    emce
                    last edited by

                    I just manually installed the latest snapshot.  Perhaps a contributor turned on some additional debugging in the updater widget, but it spit out the following output:

                    2.2-BETA (i386)
                    built on Mon Nov 24 16:50:47 CST 2014
                    FreeBSD 10.1-RELEASE
                    …........ Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 48 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 49 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 50 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 51 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 52 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 55 Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /etc/inc/config.inc:45) in /etc/inc/auth.inc on line 1362

                    Unable to check for updates.

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                    • E
                      emce
                      last edited by

                      I think I finally figured it out… I'm using the new unbound DNS Resolver, and had the following option unchecked under System->General Setup:

                      -Do not use the DNS Forwarder as a DNS server for the firewall

                      I noticed I was getting a failed resolution for snapshots.pfsense.org, so I enabled that option and it started working correctly under the System->Firmware->Auto Update tab.  I'm still getting the extra debug output in the System information widget under "Version", but I think that's actually a PHP error in the latest build.

                      I'll report back if it succeeds in finding the next update.  Thanks a lot for your help!

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                      • E
                        emce
                        last edited by

                        FYI - this did end up fixing the issue.

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                        • MikeV7896M
                          MikeV7896
                          last edited by

                          Same issue as emce, and unchecking that same box worked to fix it for me as well.

                          The S in IOT stands for Security

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                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            Did you have any name servers filled in under System > General?

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                            • E
                              emce
                              last edited by

                              @jimp:

                              Did you have any name servers filled in under System > General?

                              I do.  I'm using Google's servers, followed by those of my ISP.

                              On a related note, I'm continuing to see the erroneous output in the Version section of the System Information widget:

                              2.2-BETA (i386)
                              built on Tue Nov 25 11:51:07 CST 2014
                              FreeBSD 10.1-RELEASE
                              …........ Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 48 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 49 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 50 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 51 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 52 Warning: Cannot modify header information - headers already sent by (output started at /etc/inc/config.inc:45) in /usr/local/www/guiconfig.inc on line 55 Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /etc/inc/config.inc:45) in /etc/inc/auth.inc on line 1362

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                              • jimpJ
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                Can you check /etc/resolv.conf to see if the name servers are actually there?

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                                Do not Chat/PM for help!

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                                • E
                                  emce
                                  last edited by

                                  Sure thing.  Here's the contents:

                                  $ cat /etc/resolv.conf
                                  search <mydomain>.com
                                  nameserver 8.8.8.8
                                  nameserver 8.8.4.4
                                  nameserver 75.75.75.75
                                  nameserver 75.75.76.76</mydomain>
                                  
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                                  • jimpJ
                                    jimp Rebel Alliance Developer Netgate
                                    last edited by

                                    In that case it should have been able to resolve, unless you can't reach any of those servers

                                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                                    • E
                                      emce
                                      last edited by

                                      I've tried toggling the "Do not use the DNS Forwarder as a DNS server for the firewall" option on and off, and can successfully reproduce the issue.  I don't seem to be having any other resolution issues off of this box at the moment.  Definitely odd.

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                                      • C
                                        cmb
                                        last edited by

                                        anything relevant in your resolver log? Status>System logs, Resolver.

                                        What does the output of:

                                        sockstat -4 | grep 53
                                        

                                        run from a command prompt show?

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                                        • MikeV7896M
                                          MikeV7896
                                          last edited by

                                          Ok… scratch me from having the problem. I was actually having an issue with unbound (see that thread). I just unchecked that setting and it's still checking for updates.

                                          The S in IOT stands for Security

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                                          • E
                                            emce
                                            last edited by

                                            I'm assuming you'd like this output from the "error" state, ie, "Do not use the DNS Forwarder as a DNS server for the firewall" is toggled off for the following…

                                            Current sockstat output:

                                            $ sockstat -4 | grep 53
                                            unbound  unbound    67721 10 udp4   10.0.0.1:53           *:*
                                            unbound  unbound    67721 11 tcp4   10.0.0.1:53           *:*
                                            unbound  unbound    67721 12 tcp4   127.0.0.1:953         *:*
                                            root     miniupnpd  40431 16 udp4   10.0.0.1:5351         *:*
                                            ?        ?          ?     ?  tcp4   <myip>:53366   192.12.94.30:53
                                            ?        ?          ?     ?  tcp4   <myip>:12766   192.41.162.30:53</myip></myip>
                                            

                                            I didn't notice anything relevant in the resolver log, but this basic block is repeated:

                                            Nov 25 18:18:32	unbound: [1038:0] info: start of service (unbound 1.4.22).
                                            Nov 25 18:18:32	unbound: [1038:0] notice: init module 1: iterator
                                            Nov 25 18:18:32	unbound: [1038:0] notice: init module 0: validator
                                            Nov 25 18:18:32	unbound: [1038:0] notice: Restart of unbound 1.4.22.
                                            Nov 25 18:18:32	unbound: [1038:0] info: server stats for thread 1: requestlist max 0 avg 0 exceeded 0 jostled 0
                                            Nov 25 18:18:32	unbound: [1038:0] info: server stats for thread 1: 0 queries, 0 answers from cache, 0 recursions, 0 prefetch
                                            Nov 25 18:18:32	unbound: [1038:0] info: server stats for thread 0: requestlist max 0 avg 0 exceeded 0 jostled 0
                                            Nov 25 18:18:32	unbound: [1038:0] info: server stats for thread 0: 0 queries, 0 answers from cache, 0 recursions, 0 prefetch
                                            Nov 25 18:18:32	unbound: [1038:0] info: service stopped (unbound 1.4.22).
                                            Nov 25 18:18:31	unbound: [1038:0] info: start of service (unbound 1.4.22).
                                            Nov 25 18:18:31	unbound: [1038:0] notice: init module 1: iterator
                                            Nov 25 18:18:31	unbound: [1038:0] notice: init module 0: validator
                                            Nov 25 18:18:31	unbound: [1038:0] notice: Restart of unbound 1.4.22.
                                            Nov 25 18:18:31	unbound: [1038:0] info: server stats for thread 1: requestlist max 0 avg 0 exceeded 0 jostled 0
                                            Nov 25 18:18:31	unbound: [1038:0] info: server stats for thread 1: 0 queries, 0 answers from cache, 0 recursions, 0 prefetch
                                            Nov 25 18:18:31	unbound: [1038:0] info: server stats for thread 0: requestlist max 0 avg 0 exceeded 0 jostled 0
                                            Nov 25 18:18:31	unbound: [1038:0] info: server stats for thread 0: 0 queries, 0 answers from cache, 0 recursions, 0 prefetch
                                            Nov 25 18:18:31	unbound: [1038:0] info: service stopped (unbound 1.4.22).
                                            Nov 25 18:18:31	unbound: [1038:0] info: start of service (unbound 1.4.22).
                                            Nov 25 18:18:31	unbound: [1038:0] notice: init module 1: iterator
                                            Nov 25 18:18:31	unbound: [1038:0] notice: init module 0: validator
                                            Nov 25 18:18:30	unbound: [67721:0] info: 1.000000 2.000000 6
                                            Nov 25 18:18:30	unbound: [67721:0] info: 0.524288 1.000000 14
                                            Nov 25 18:18:30	unbound: [67721:0] info: 0.262144 0.524288 6
                                            Nov 25 18:18:30	unbound: [67721:0] info: 0.131072 0.262144 2
                                            Nov 25 18:18:30	unbound: [67721:0] info: 0.065536 0.131072 13
                                            Nov 25 18:18:30	unbound: [67721:0] info: 0.032768 0.065536 15
                                            Nov 25 18:18:30	unbound: [67721:0] info: 0.016384 0.032768 10
                                            Nov 25 18:18:30	unbound: [67721:0] info: 0.008192 0.016384 2
                                            Nov 25 18:18:30	unbound: [67721:0] info: 0.000000 0.000001 5
                                            Nov 25 18:18:30	unbound: [67721:0] info: lower(secs) upper(secs) recursions
                                            Nov 25 18:18:30	unbound: [67721:0] info: [25%]=0.0354987 median[50%]=0.0882215 [75%]=0.583752
                                            Nov 25 18:18:30	unbound: [67721:0] info: histogram of recursion processing times
                                            Nov 25 18:18:30	unbound: [67721:0] info: average recursion processing time 0.301498 sec
                                            Nov 25 18:18:30	unbound: [67721:0] info: server stats for thread 1: requestlist max 19 avg 3.60811 exceeded 0 jostled 0
                                            Nov 25 18:18:30	unbound: [67721:0] info: server stats for thread 1: 87 queries, 14 answers from cache, 73 recursions, 1 prefetch
                                            
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