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    Help with TIVO

    Scheduled Pinned Locked Moved General pfSense Questions
    13 Posts 4 Posters 2.6k Views
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    • R
      rpenalis
      last edited by

      Steve;

      I ended up I checked bogus and private networks unchecked it on the WAN interface
      And it worked. I will have to look at the address Tivo uses to connect

      Thank you for the reply

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Shouldn't be anything too crazy about TiVos… I've been running TiVos behind pfSense for many many years. Never had a problem connecting to the service or using MRV and other features locally.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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        • R
          rpenalis
          last edited by

          Jimp;

          Do you have bogus and private networks checked? If you do, how is the traffic getting to your Tivo?
          Did you set it up with a rule or did you use traffic shaping? I am new to this and did not find any
          information about Tivo on the forum.

          Thank you for the reply

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          • DerelictD
            Derelict LAYER 8 Netgate
            last edited by

            Tivos make outbound connections to the mothership.  I, too, have never had to do anything special to get them to work, which is probably why there's no information to be found.  There isn't anything special about them.

            Sounds like you might be going off in the wrong direction with the tivos when you should be looking at basic network config instead.

            There are network tests in the tivo interface.  See what they say.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              I have them set on my WANs but they do not matter for what TiVo does. TiVo phones home from the LAN out, so configuration of those boxes on the WAN could not affect it.

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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              Do not Chat/PM for help!

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                I don't have (and have never had) a tivo.
                They don't do any UPNP? Something that might require an incoming connection?
                I agree though. Disabling 'block private networks' should not have made any difference by itself.

                Steve

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                • R
                  rpenalis
                  last edited by

                  One of the problems I have found with Tivo is it does not have clear documentation on the ports it uses.
                  Even when you call into support they are unsure as well. Unless I am having a problem unrelated to Tivo
                  when I uncheck the bogus and private networks it works. When I check the boxes the service does not work.
                  If you have a Tivo that is working with those boxes checked then I would like to know how it is possible.

                  Thank you

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    What firewall rules do you have on wan?
                    Do you see hits in the firewall logs when 'block ptivate networks' is set?

                    Steve

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                    • DerelictD
                      Derelict LAYER 8 Netgate
                      last edited by

                      @rpenalis:

                      One of the problems I have found with Tivo is it does not have clear documentation on the ports it uses.
                      Even when you call into support they are unsure as well. Unless I am having a problem unrelated to Tivo
                      when I uncheck the bogus and private networks it works. When I check the boxes the service does not work.
                      If you have a Tivo that is working with those boxes checked then I would like to know how it is possible.

                      Thank you

                      Yes, both boxes are checked on my WAN.  Like I said, tivo doesn't need anything special.

                      What is your WAN IP address and default gateway IP address in your pfSense?

                      Find your tivo's IP address and check for it in the firewall logs.

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                      1 Reply Last reply Reply Quote 0
                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        @stephenw10:

                        They don't do any UPNP? Something that might require an incoming connection?

                        No.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                        1 Reply Last reply Reply Quote 0
                        • R
                          rpenalis
                          last edited by

                          Thank you for all the suggestions.  I will look at the logs, network and other aspects
                          of the setup and will post anything that will help the next person with Tivo issues.
                          It just does not make alot of sense the issue I am having

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