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    Problems with captiveportal after upgrading to 2.2

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    46 Posts 6 Posters 12.7k Views
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    • M
      markusxyz
      last edited by

      @doktornotor:

      Nice rant. Post the exact errors you get and explain what does "I am not able to set the right interfaces" mean.

      It's difficult to explain. If I can arrive to the web gui and I can apply the restore I think I am at a good point…
      Anyway I get Network interface mismatch. I've tried to associate the interfaces to the correct wan,lan,...but when I apply and reboot it doesn't work anything and I cannot access to pfsense anymore.
      And after the restore, I get login error. It seems password doesn't work!

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      • D
        doktornotor Banned
        last edited by

        How old is that configuration backup? Does it even come from the same machine?

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        • M
          markusxyz
          last edited by

          @doktornotor:

          How old is that configuration backup? Does it even come from the same machine?

          two days ago but it's from my original pfsense. I've tried to use it on another machine that I've reinstalled.

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          • D
            doktornotor Banned
            last edited by

            Uh? Wondering why it does not match? Sounds like another Layer 8 error.

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            • M
              markusxyz
              last edited by

              @doktornotor:

              Uh? Wondering why it does not match? Sounds like another Layer 8 error.

              very funny :D
              ok the problem it could be me…anyway I cannot realize how to solve it!
              I try to explain. I have 3 interface wan, lan and opt. In the new machine 3 ethernet cards sge0, re0,re1. I've checked which one it is physically.
              I connected the right cable connected to the previous pfsense to the right new interface.
              What's more?  :-\

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              • D
                doktornotor Banned
                last edited by

                Why on earth don't you go, reinstall the SAME box the backup came from and restore the configuration backup on the SAME box? Sorry, I don't have time for similar nonsense.

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                • K
                  kejianshi
                  last edited by

                  Ahhhhh - Now I get you…

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                  • marcellocM
                    marcelloc
                    last edited by

                    If you are trying to restore a backup from different hardware machines, you may need to fix interface name changes or configure network again after restore config reboot (via serial I guess on nano/cf installs)

                    Treinamentos de Elite: http://sys-squad.com

                    Help a community developer! ;D

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                    • M
                      markusxyz
                      last edited by

                      @doktornotor:

                      Why on earth don't you go, reinstall the SAME box the backup came from and restore the configuration backup on the SAME box? Sorry, I don't have time for similar nonsense.

                      because this box still work (only captive portal doesn't work) and if the installation goes bad I have no other box working! I prefer another machine to test.

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                      • D
                        doktornotor Banned
                        last edited by

                        Yes. Then figure out the self-induced issues yourself; interfaces not matching on different HW is really not any bug and completely off-topic on this thread.

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                        • M
                          markusxyz
                          last edited by

                          @doktornotor:

                          Yes. Then figure out the self-induced issues yourself; interfaces not matching on different HW is really not any bug and completely off-topic on this thread.

                          I'm very sorry! I've solved the problem! I've changed the two ethernet cards, reassociate the interfaces and now it works! the problem was in the broken ethernet cards!

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                          • M
                            markusxyz
                            last edited by

                            @marcelloc:

                            If you are trying to restore a backup from different hardware machines, you may need to fix interface name changes or configure network again after restore config reboot (via serial I guess on nano/cf installs)

                            I know this. The problem was in the ethernet cards!  :( now solved!  :)

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                            • D
                              doktornotor Banned
                              last edited by

                              On the original machine, or the other one? The CP works now after restoring the configuration backup?

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                              • M
                                markusxyz
                                last edited by

                                @doktornotor:

                                On the original machine, or the other one? The CP works now after restoring the configuration backup?

                                on the other one. The original machine was upgraded to 2.2 and now it doesn't work captive portal on it yet.
                                When I will have time I'll reinstall pfsense on the original machine starting from a clean 2.2 to see if captive portal then works.

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                                • GertjanG
                                  Gertjan
                                  last edited by

                                  @markusxyz:

                                  ….
                                  When I will have time I'll reinstall pfsense on the original machine starting from a clean 2.2 to see if captive portal then works.

                                  Worst case scenario:
                                  Before importing that 'old 2.1.5 config file that won't give you a working portal interface on 2.2', do this:
                                  Take a descent code editor (not MSWord  :)) and take out (copy elsewhere - in another file) everything between the
                                  <captiveportal></captiveportal>
                                  and the

                                  Save.
                                  Import the modified config file into pfSEnse 2.2.
                                  Now, set up the captive portal by hand - it normally hasn't a huge parameter set.

                                  Just look at the part you copied out so you know what to put in ;)

                                  This always works.

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

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                                  • F
                                    fakkundo
                                    last edited by

                                    Hello guys, new in the forum. Got exactly the same error after upgrading my box from v2.1.5 to v2.2.2. Captive portal isn't working, and many of the registered MAC pass thru users have reported access issues.

                                    Has anyone been able to make it work?

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                                    • GertjanG
                                      Gertjan
                                      last edited by

                                      Hi,

                                      People that are asking question nearly never post back to say : "it works now, I did this … and this .... and after that all was well".
                                      So, consider thatb if your question IS identical to the OP, you can find the soluition in this thread.

                                      Btw: Don't say "me to same problem" because, if we want to answer, we have to read all the thread again. Which, of course, nobody does .... ;)
                                      It's up to YOU to details a max. The quality of the reply will be at the same level.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        fakkundo
                                        last edited by

                                        @Gertjan:

                                        Hi,

                                        People that are asking question nearly never post back to say : "it works now, I did this … and this .... and after that all was well".
                                        So, consider thatb if your question IS identical to the OP, you can find the soluition in this thread.

                                        Btw: Don't say "me to same problem" because, if we want to answer, we have to read all the thread again. Which, of course, nobody does .... ;)
                                        It's up to YOU to details a max. The quality of the reply will be at the same level.

                                        Good morning Gertjan, I appreciate your feedback. I've been trying to submit a new post yesterday to not update an old post like this one, but for any reason the forum is showing some errors while posting the new topic. Here's the information:

                                        Behaviour: Captive Portal is partially operational after the v2.2.2 upgrade.
                                        Scenario: PfSense v2.1.5 upgraded to v2.2.2. Upgrade was correct, but unreacheable via SSH/Web GUI after this process. Unit came back after a manual power cycle. My current setup includes voucher rolls + MAC pass thru auth, both methods were working before the upgrade.
                                        Checking for related topics, I've found the following error in the auth log:

                                        XXX logportalauth[36185]: Zone: XXX_sales - Error during table XXX_sales creation. Error message: file is encrypted or is not a database
                                        

                                        Found a similar behaviour in an external website, indicating that stopping the CP service, saving/removing the captiveportalxxx.db file and starting the service again would fix the problem. I've completed this process but CP is still not working. Some MAC auth users have been reporting access issues, and voucher access seems to not work. Users goes back to captive portal auth page after insert their voucher.

                                        Found this topic as well: https://forum.pfsense.org/index.php?topic=87864.0, no clear solution stated.

                                        Any thoughts?

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                                        • GertjanG
                                          Gertjan
                                          last edited by

                                          @fakkundo:

                                          Any thoughts?

                                          Yep.
                                          I guess everything is said here https://forum.pfsense.org/index.php?topic=87864.0
                                          In case of doubt: you have a pfSEnse config XML file, so re- install from scratch. One of the advantages will be : clean system files.

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          1 Reply Last reply Reply Quote 0
                                          • F
                                            fakkundo
                                            last edited by

                                            @Gertjan:

                                            I guess everything is said here https://forum.pfsense.org/index.php?topic=87864.0
                                            In case of doubt: you have a pfSEnse config XML file, so re- install from scratch. One of the advantages will be : clean system files.

                                            Hello again Gertjan. I've installed v2.1.5 from the scratch, then restored the sys config using the xml file. Everything is working as a charm AGAIN, I'll keep this version for a while until the captive portal issues is solved.

                                            Thanks again for your assistance

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