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    Weird behaviour with an Intel i350-T4 Controller pfSense 2.2

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, that sounds unpleasant. :(

      If you force the switch to 1000Mbps you must also force the pfSense end to the same speed and duplex. If one end is auto-negotiating and the other end doesn't respond to that odd things happen.

      Anything in the logs? Before the connection changes is it dropping packets or showing collisions etc? You might look at the sysctls for errors here.

      Are all four NICs connected to the same switch? Have you tried a different type of switch?

      Steve

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      • B
        bitsmurf
        last edited by

        @stephenw10:

        Hmm, that sounds unpleasant. :(

        If you force the switch to 1000Mbps you must also force the pfSense end to the same speed and duplex. If one end is auto-negotiating and the other end doesn't respond to that odd things happen.

        Anything in the logs? Before the connection changes is it dropping packets or showing collisions etc? You might look at the sysctls for errors here.

        Are all four NICs connected to the same switch? Have you tried a different type of switch?

        Steve

        Indeed it is, quite annoying actually when you want to fully utilize the network when moving virtual machines and routing traffic :)

        Yes, I know, and I did actually force the speed in both ends.

        Currently it's only igb0 and igb1 which is in use, igb0 for wan and igb1 for vlans. I've tried connecting a cisco SG102 (unmanaged) just to see if it keeps the auto-negotiated gigabit speed and it drops it to 100 mbit after around 15 minutes roughly.

        The weird part is that the igb0 interface which is connected my VDSL2 modem is properly sustaining a gigabit connection (it's a sagem modem-router fast 3464 something crap from my telco where the connection is bridged to one of the switch ports in the modem).

        Only thing i can find in the system.log is that some of the vlans which does not have traffic on it yet, are going up and down by the kernel.

        ./Glenn

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        • B
          bitsmurf
          last edited by

          Power management on the PCI express port is disabled, however could a buggy bios still cause the power management to screw around with the card or could the issue stem down from using MSIX interrupts?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hard to say. The fact that it initially had a bad nvram doesn't inspire confidence.
            Check the sysctl error counters for anything that looks odd compared to the working interface. I forget exactly where they are off-hand, I usually just grep for them on the few occasions I had to look, I think you'll see them with:

            sysctl dev.igb
            

            You can narrow that down.

            Steve

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            • B
              bitsmurf
              last edited by

              @stephenw10:

              Hard to say. The fact that it initially had a bad nvram doesn't inspire confidence.
              Check the sysctl error counters for anything that looks odd compared to the working interface. I forget exactly where they are off-hand, I usually just grep for them on the few occasions I had to look, I think you'll see them with:

              sysctl dev.igb
              

              You can narrow that down.

              Steve

              Grepping through sysctl didn't reveal any transmission errors or strange behavior.

              Disabling flow-control is a complete no-go and forcing the kernel to use MSI interrupts made the controller unstable.
              I did however raise the num_queues from 1 to 2.
              Hardware TSO and LRO is disabled through the checkboxes in the WebGUI.

              However, until now as of writing, the connection between the pfsense box and the switch has been kept at 1000base-T full-duplex auto-negotiated for 6 hours now.

              I'll keep investigating the issue..

              ./Glenn

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                @bitsmurf:

                Disabling flow-control is a complete no-go and forcing the kernel to use MSI interrupts made the controller unstable.

                You mean as opposed to MSI-X or regular interrupts? I would expect it to operate without MSI-X OK.

                Is this a real i350-T4 or one of those coming directly from China at huge discount?

                Spontaneously re-negotiating a new connection speed without being disconnected is something happening at a low level.

                Steve

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                • B
                  bitsmurf
                  last edited by

                  @stephenw10:

                  @bitsmurf:

                  Disabling flow-control is a complete no-go and forcing the kernel to use MSI interrupts made the controller unstable.

                  You mean as opposed to MSI-X or regular interrupts? I would expect it to operate without MSI-X OK.

                  Is this a real i350-T4 or one of those coming directly from China at huge discount?

                  Spontaneously re-negotiating a new connection speed without being disconnected is something happening at a low level.

                  Steve

                  Yes, I reverted back to MSI-X interrupts. Must admit I haven't tried regular interrupts yet.

                  Before buying the controller I did read about the Chinese knockoffs here at the forum, so I ended up buying the card from Germany through ebay. (this listing actually: http://www.ebay.com/itm/111442450246?_trksid=p2060778.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT) as I shaved off 50% of the price compared to those in Denmark.

                  Indeed, I know the negotiation is happening in the NICs firmware at the physical layer :)

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, I don't see 'Intel' on the PCB at all in that Ebay listing. Is it on the board you have? Also the Ethernet PHY ICs look wrong. Not looking good to be honest.  :-\

                    Steve

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                    • B
                      bitsmurf
                      last edited by

                      @stephenw10:

                      Hmm, I don't see 'Intel' on the PCB at all in that Ebay listing. Is it on the board you have? Also the Ethernet PHY ICs look wrong. Not looking good to be honest.  :-\

                      Steve

                      Nope, no Intel logo, only the sticker on the back as shown in the listing.

                      I'll guess it's a Chinese knockoff then? :/

                      ./Glenn

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        That would be my guess. Not that that's necessarily a problem, as you've probably read there are quite a few positive reviews here on the forum. However in light of the link issues I think I would be returning that ASAP.

                        Steve

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                        • D
                          doktornotor Banned
                          last edited by

                          @bitsmurf:

                          I'll guess it's a Chinese knockoff then? :/

                          Kinda suggested there:

                          Herstellungsland und -region (Country of origin): China

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Aren't the real cards also built in China?

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                            • B
                              bitsmurf
                              last edited by

                              Steve, guess you're right, it's better RMA the product.
                              Looking through other listings I've noticed that proper NICs has the intel logo silkscreened on the pcb near the ethernet connectors.

                              Doktornotor: I did notice that before ordering. The genuine cards are build in China too.

                              ./Glenn

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                              • ?
                                Guest
                                last edited by

                                A little bit to late, but it solved the problem well out for me and other here in the pfsense forum
                                If you get your new  Intel i350-T4, and this will be an original, please do a firmware update to the
                                latest version, and all will be running fine. Perhaps also for others how find this thread over Google
                                and owns the same problem.

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                                • D
                                  Dan 1 @Guest
                                  last edited by Dan 1

                                  I confirm that a firmware upgrade resolve the problem. Thank you.

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                                  • P
                                    perlenbacher @Dan 1
                                    last edited by

                                    How to spot a fake card:

                                    https://forums.servethehome.com/index.php?threads/comparison-intel-i350-t4-genuine-vs-fake.6917/

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