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    TP-LINK Smart Switches anyone?

    Scheduled Pinned Locked Moved Hardware
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    • R
      robi
      last edited by

      I've got many of the Smart TP-Links (dozens) out there, all of them perform very well, no problems with management interface. One of them in my home has 72 day - 21 hour - 58 min uptime right now, and I've just read out this from the web interface.

      Did you try to update the firmware to the latest version?

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      • K
        kejianshi
        last edited by

        I have no issues with TP-Link.  I have a couple of their products and they work fine.  I still prefer my switches though.

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        • K
          kk003
          last edited by

          Yes robi it has the latest firmware.
          I think the problem may be to switch that lot of ips every week.
          Thanks

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          • jahonixJ
            jahonix
            last edited by

            Can you login via Telnet/CLI when the Web interface is gone?
            Have a look at the CLI Guide to see which commands are available to check status etc.

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            • K
              kk003
              last edited by

              hello jahonix. There is no way to login to the swtich, web, ssh, telnet. I need to request remote hands to the datacenter to hard reset the switch and them yes, I can login. Thnx.

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              • K
                kejianshi
                last edited by

                You can also install a remote reset device to attach to your equipment.

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                • R
                  robi
                  last edited by

                  It may be that the specific switch is faulty. If it's still under warranty, try to RMA it.

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                  • DerelictD
                    Derelict LAYER 8 Netgate
                    last edited by

                    Trash the trash and buy another.

                    Chattanooga, Tennessee, USA
                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                    • jahonixJ
                      jahonix
                      last edited by

                      @kk003:

                      There is no way to login to the swtich, web, ssh, telnet.

                      I heard the same from a friend who used their 52-port Gbit Switches (don't know exactly which ones) in a datacenter as cheap port concentrators.
                      They locked up access under heavy load and had to be rebooted.
                      Personally I've never seen this behavior but I never stressed them that much.

                      Yesterday I was on TP-Link's CeBIT booth. Quite impressed of what's going to come from them (switch-wise) and good people to talk to. They actually listen to you and understand - which is more or less rare with asian companies…

                      Have you tried filing a support case with them?

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                      • K
                        kk003
                        last edited by

                        Hi all,
                        well, yes that will be my last option (send a support ticket). The switch works great. The only problem is that I lost acces to remote management interface.

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                        • K
                          kejianshi
                          last edited by

                          Is the management interface opened to the web or might someone internally be accessing it to death?

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                          • M
                            mir
                            last edited by

                            Personally I would never consider a switch with only web access to manage it. A data center  switch should always have a serial interface otherwise you are left with stock reset if you loose access.

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                            • R
                              robi
                              last edited by

                              These switches do have a serial interface on a dedicated RJ45 connector, just like Ciscos.

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                              • K
                                kk003
                                last edited by

                                Yes, the management interface is opened to the web.

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                                • K
                                  kejianshi
                                  last edited by

                                  Thats the entire problem most likely.  Close it to the web and access it via SSH socks proxy or via vpn.  I prefer vpn.

                                  Never EVER expose ANY management interface for anything directly to the web.

                                  Interfaces for routers and switches and other stuff can have a million flaws and thats ok as long as they are behind a firewall/vpn that is kept up to date.

                                  But exposing directly to internet.  Bad.  Very very bad.

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                                  • R
                                    robi
                                    last edited by

                                    @kk003:

                                    Yes, the management interface is opened to the web.

                                    :o :o :o

                                    Never, ever do that!

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                                    • X
                                      XanderVR
                                      last edited by

                                      We use a couple TP-LINK switches in our company also.
                                      1xTL-SG1016DE, 1x TL-SG3424 and 3x TL-SG5428
                                      Great bang for buck!
                                      Uptime from one of our switches without any issues: 765 day - 21 hour - 42 min - 46 sec
                                      Can't say we put heavy loads on them, but so far no issues.

                                      Have to say I only use the web interface, as CLI is made way too complicated in these switches (TL-SG5428)

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                                      • N
                                        Nnyan
                                        last edited by

                                        I thought I would throw my two cents in here.  When I first arrived at my old company they have very little "enterprise" hardware deployed (over 1200 locations maybe 15% of our switches were no consumer based).  I took a gander at my old db where I tracked this stuff and we have 116 TP-Link switches of various kinds spread out across all of our locations (one of many consumer/prosumer brands/models).  Based on some metrics we ran over the course of years the TP-Links did just fine in relatively low traffic office environments (mid range if you consider any type of unit failure).  The best performers for us (again just units that have no type of issue or hardware failure) were HP, Cisco (small sample) and some older 3Com (there was no purchase history just time in service so I am taking an educated guess on the age of these).

                                        I think for standard day to day use you should have no issues.  For me I went with what I had the best experience with.  The HP 18xx-24G models were tanks, we had ONE port go bad in nearly 150 switches and not a single failure over many years of a 24x7 environment (we had these at the core/production).  For some time we had been smoking the Cisco smoke and had wanted these to fail so we took turns hitting them with hammers and they would not quit (yes I'm joking).

                                        So when I had a chance to pick up two of these (1800-24G) really cheap I jumped (and can live with no CLI) and have been very happy.  They replaced some 3 yo Netgear and TP-Link switches I had in my house.

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                                        • jahonixJ
                                          jahonix
                                          last edited by

                                          Nothing beats a CLI when you're in trouble.
                                          Why did you change-out the other switches if they were not broken?

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                                          • K
                                            kk003
                                            last edited by

                                            ok, first of all thanks for your answers.
                                            So, after thinking a bit I setup a vpn server on one machines that is connected to the switch.
                                            I setup a vpn on my local pc and connect ok to the vpn server.
                                            Then I mount a virtual bridge to get to the switch (cos i don't wanna use a public ip anymore as we talk here).
                                            Change the ip/netmask/gateway on the switch to the same network than the vpn.

                                            I cannot access de switch anymore.

                                            I think I made the mistake to setup the switch network in the same than the vpn. It should be a diferent network than the vpn and public network and setup vpn bridge virtual inteface and switch both on the same local network.

                                            Anyway, I have to get to the data center to reset the thing and try again.
                                            I'll write over when I have results.

                                            ops, one last thought, I did not restart the switch, I could not do it. That may do the trick.

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