Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Can't detect intel quad nic- help please!

    Problems Installing or Upgrading pfSense Software
    9
    25
    5.6k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • B
      bkandor
      last edited by

      Hi,

      I have a lenovo M73 http://support.lenovo.com/en/documents/pd029601 that I intend to use for a Pfsense box.

      I bought this nic for the setup:  Intel Pro 1000 PT Quad 4 Ports PCI-E Gigabit - IBM 39Y6138

      But it's not being detected by pfsense - I see the 4 port lights blink when the machine is first powered up but that's it.  Note the M73 has a pcie3x16 slot which is what I'm plugging the nic into.  I've tried downgrading the slot in bios to version 1 but no luck.  Maybe this card is too out of date?

      Thanks for any help - I'm looking and some dud hardware here if I can't get it running.

      1 Reply Last reply Reply Quote 0
      • C
        charliem
        last edited by

        @bkandor:

        I bought this nic for the setup:  Intel Pro 1000 PT Quad 4 Ports PCI-E Gigabit - IBM 39Y6138

        Search for 39Y6138 in the pfSense forum; it's come up a number of times in the past, and nothing good has come of it I'm afraid.

        1 Reply Last reply Reply Quote 0
        • B
          bkandor
          last edited by

          Wow,  for some reason I actually thought this card would just plug in and work.  :(

          Now that I'm gun shy - how do I find a quad nic that will actual work in a Low Profile, PCIe 3.0 x16 (40w max) such as found in this lenovo M73?  Suddenly this sounds challenging.

          1 Reply Last reply Reply Quote 0
          • B
            bkandor
            last edited by

            What about one like this?:

            http://www.ebay.ca/itm/NEW-Intel-I350-T4-PCI-Express-PCI-E-Four-RJ45-Gigabit-Ports-Server-Adapter-NIC-/201143808443

            1 Reply Last reply Reply Quote 0
            • B
              bkandor
              last edited by

              I discovered a few things,

              1: I put this card into another system,  plugged into a pcieX16 slot and windows 7 has no trouble with it.  It shows up in the device manager ready to go.

              2: I found this page: https://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=migr-5087756  - do you think this would help get in running in the Lenovo system?

              Thanks,

              1 Reply Last reply Reply Quote 0
              • KOMK
                KOM
                last edited by

                I put this card into another system,  plugged into a pcieX16 slot and windows 7 has no trouble with it.  It shows up in the device manager ready to go.

                Well then, all you have to do is wait for pfSense to come out on Windows 7 and you're all set…  :P

                Since pfSense is built on FreeBSD 10.1, you might want to take a look at the supported hardware for FreeBSD 10.1:

                https://www.freebsd.org/relnotes/CURRENT/hardware/support.html

                For any device you want to add to that box, check the list and then buy hardware that uses the supported chipset.

                1 Reply Last reply Reply Quote 0
                • D
                  deltix
                  last edited by

                  If you are using pfsense 2.2 put

                  hint.agp.0.disabled=1

                  in loader.conf.local

                  It worked for me with intel cards and em driver.

                  You might have to add

                  hw.pci.enable_msix=0
                  hw.pci.enable_msi=0

                  I did it.

                  1 Reply Last reply Reply Quote 0
                  • B
                    bkandor
                    last edited by

                    I will try that - the thing is that pfsense is still stuck in the startup loop for which I can't satisfy it.  i.e. asking 'setup vlans'  input wan interface name…

                    So, I have to figure out how to get to command prompt to edit said files!!  :)  Thanks.

                    *edit:  I've discovered this process is complicated as my display is being overwritten all the time by these errors:

                    ugen0.2: <vendor 0x17ef="">at usbus0 (disconnected)

                    They overwrite whatever is going on.  But I will persevere!</vendor>

                    1 Reply Last reply Reply Quote 0
                    • H
                      Harvy66
                      last edited by

                      Rebadged Intel NICs can be hit or miss. When reading about Intel NICs from other companies like IBM or HP, Intel mentioned that while their NICs may officially support certain features, many times the other companies modify the firmware in a way that break some of those features or those companies do not keep everything up to date.

                      1 Reply Last reply Reply Quote 0
                      • B
                        bkandor
                        last edited by

                        Hmmm,  well as soon as I find a way to edit the loader.conf.local file  I'll know if it has a chance.

                        If it doesn't work, I'm willing to get a new nic but now I'm paranoid about finding one that will work on this lenovo machine.  It's the only reason I own the lenovo, it has no other purpose.

                        Thanks,

                        1 Reply Last reply Reply Quote 0
                        • B
                          bkandor
                          last edited by

                          @deltix:

                          If you are using pfsense 2.2 put

                          hint.agp.0.disabled=1

                          in loader.conf.local

                          It worked for me with intel cards and em driver.

                          You might have to add

                          hw.pci.enable_msix=0
                          hw.pci.enable_msi=0

                          I did it.

                          Hi Deltix,

                          I tried the first line first, no change
                          I tried adding the second and third lines, no change.

                          Is there anything I can do with loading the em driver help?

                          Note, in order to get to a shell,  I used the onboard realtek so the pfsense had at least a wan interface registered.  That allowed the setup to complete and gave me access to shell.  I do need to resolve the issue above regarding "ugen0.2: <vendor 0x17ef="">at usbus0 (disconnected)" error messages that repeat about every 30seconds.  They overwrite the screen, even in vi making it pretty funny trying to edit files.

                          Thannks!</vendor>

                          1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan
                            last edited by

                            "ugen0.2: <vendor 0x17ef="">at usbus0 (disconnected)"
                            Look like a the FreeBSD kernel is fiting with some USB device.
                            Shut them down to the max at bios level ?</vendor>

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            1 Reply Last reply Reply Quote 0
                            • B
                              bkandor
                              last edited by

                              Thanks,  I tried disabling legacy support and shutting down all ports except the 2 used for mouse and keyboard.  I guess once I get to webgui I can turn them all off.

                              1 Reply Last reply Reply Quote 0
                              • D
                                deltix
                                last edited by

                                I always disable unnecessary ports. On this specific motherboard everything is disabled except VGA, PS2 and on-board NIC (realtek). I did have issues with USB and pfsense hanging on boot. Some googling pointed to known freebsd 10.1 bug. So I'm using PS2 keyboard. Motherboard is Intel D510MO. I'm still having issues with lowest EM port (EM0) not working properly, but that might be due to my riser card I think. It's VIA riser card that is not fully compatible with this motherboard. On-board realtek and dual HP NIC with Intel chip are OK. I just have another Intel NIC (EM0) populating first riser slot, but not using it.

                                1 Reply Last reply Reply Quote 0
                                • B
                                  bkandor
                                  last edited by

                                  Hi,

                                  So I ditched the old card and replaced it with a "Intel I350-T4 PCI-Express",  but I'm having even more trouble with this card.  It causes a fatal trap 12,  EEPROM is not valid.  And wont boot  :(

                                  1 Reply Last reply Reply Quote 0
                                  • K
                                    kejianshi
                                    last edited by

                                    In scenarios like this I try not to get creative.  I would only run one that someone else was already running and was working fine.

                                    No sense volunteering to be a crash test dummy unless you have to.

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      bkandor
                                      last edited by

                                      I'm not trying to be creative at all, just economical.  I wanted a 4 port nic,  this is my second try.  Each time I thought I was buying something that would just plug and play, since others have had success with both.  Just bad luck I guess.

                                      1 Reply Last reply Reply Quote 0
                                      • B
                                        bkandor
                                        last edited by

                                        Ok, I flashed updated firmware to the i350 t4 and it is recognized no problem.  So… now what?  :)

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          kejianshi
                                          last edited by

                                          Ummmmmm….  So now you have a pfsense with a LAN / WAN and 2 OPT ports?

                                          1 Reply Last reply Reply Quote 0
                                          • B
                                            bkandor
                                            last edited by

                                            Yes, actually 5 ports total counting the on board nic,  but i'll probably disable that one.  I have dual wan and a wifi/ap.  I wonder if I should plug the wifi/ap into the pfsense box or the switch?

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.